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Hotel Boutique Casareyna

4.5 star property
Luxury Puebla hotel in Puebla Historic Center with 2 restaurants

Photo gallery for Hotel Boutique Casareyna

Exterior
Exterior
Exterior
Exterior
Designer store
Located in the heart of Puebla, Hotel Boutique Casareyna offers an upscale retreat. Relax by the outdoor pool or indulge in a rejuvenating spa treatment, such as a sports massage or body wrap. Enjoy breakfast at one of two on-site restaurants and stay connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast available
  • Spa
The current price is AU$117
includes taxes & fees
2 Mar - 3 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master suite

Suite

Master suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub

Superior Room, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
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9.6 out of 10, Exceptional, (509)
The price is AU$195
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About the area

Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 3 min walk
  • Zócalo de Puebla - 8 min walk
  • Santo Domingo Church - 11 min walk
  • Puebla Cathedral - 14 min walk
  • Centro Expositor - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Italianni's - ‬2 min walk
  • ‪Taquería los Ángeles - ‬2 min walk
  • ‪Musa Cultura Visual - ‬2 min walk

About this property

Hotel Boutique Casareyna

Luxury hotel near Puebla Cathedral
Located close to Guardian Angel and Santo Domingo Church, Hotel Boutique Casareyna provides a terrace, an art gallery on-site and designer shops on-site. Treat yourself to a deep-tissue massage, aromatherapy or a body treatment at SPA DE LA REYNA, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, multilingual staff and a lift
  • Free newspapers, luggage storage and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Boutique Casareyna feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults and MXN 300 to 500 for children
  • Covered self-parking fee: MXN 100 per night
  • Valet parking fee: MXN 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

Does Hotel Boutique Casareyna have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Boutique Casareyna?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Casareyna on 2 Mar 2025 start from AU$116.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Boutique Casareyna pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. A cleaning fee of MXN 500 also applies.

How much is parking at Hotel Boutique Casareyna?

Self-parking is available for MXN 100 per night. Valet parking is available for MXN 100 per night.

What time is check-in at Hotel Boutique Casareyna?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Boutique Casareyna?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Boutique Casareyna located?

Located in Puebla Historic Center, this luxury hotel is within a 15-minute walk of Guardian Angel, Santo Domingo Church and Puebla Cathedral. Basilica of the Immaculate Conception and FINSA are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1003 reviews
Rating 8 - Good. 117 out of 1003 reviews
Rating 6 - Okay. 32 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, excelente servicio, la comida deliciosa. Definitivamente regresamos.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, great service and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tzafrir and michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel with large rooms and elegant atmosphere Excellent place to enjoy on an extended stay.
Stayed 9 nights in Jan 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel truly stands out as a gem, with its decor and style of rooms being incredibly impressive. There is an excellent restaurant located on the property, ensuring guests have convenient access to fine dining. The staff are exceptionally friendly, and the rooms are spacious; one of our rooms features two separate bedrooms, while another includes a small sitting area. Additionally, the hotel prioritizes safety, and many attractions are within a 15-minute walking distance. I will stay here again and recommend to family and fiends
Stayed 2 nights in Nov 2024

10/10 Excellent

Junhua

Stayed 2 nights in Dec 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent in the restaurant
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!
Stayed 4 nights in Dec 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casareyna is a well-appointed boutique hotel. The rooms are spacious. The restaurant is excellent and reasonable. The location is a little removed from the city center but walking distance. Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders. We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area. We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlon, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel located very close to downtown. It is a beautiful property with wonderful rooms. The pool and spa are great extras. Also, the hotel restaurant is considered one of the best in Pueblo. Make sure to try it! Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay
Beautiful hotel with a wonderful restaurant, some of the best food in town. Liked the rooftop pool area
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramses

Stayed 2 nights in Sep 2024

10/10 Excellent

Heber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to place to stay in Puebla. Just outside of the main downtown area but far enough that you can sleep away from the noise. Very comfortable, clean, and within walking distance to the Zocalo area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotels with best class restaurant. Rooms were clean every day..I will definitely book this hotel again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble estáncia, descansamos muy bien.
Stayed 1 night in Sep 2024

10/10 Excellent

TANIA, San Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tamara, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice. Rooms are spacious and comfortable, excellent food.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Dave, North vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. I think it has the potential for top notch ratings. The only reason I knocked a star off was due to the poor service at the hotel dining. They have zero sense of when food should be brought out, and there were 4 staff members standing around talking and had to constantly flag them down to get any service at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property and would stay there again. The food was amazing, we atet there 4 times! The staff were super helpful with my father in law who is in a wheelchair.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eilish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel made us feel like VIPs. Stunning property, 5 star service, peace, quiet, and luxury. I highly recommend this hotel to anyone traveling to Puebla.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana, Eastvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean. Our room was spacious and the VIP perks were excellent! I can’t wait to come back again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yendi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y el personal muy amable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cassandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very quaint. Huge comfortable master suite. Great location. Very quiet and clean. Beds were comfortable. Would definitely stay again.
Stayed 7 nights in Jun 2024