Hotel Casa Real

3.5 star property
Hotel with a 24-hour front desk, near Great Pyramid of Cholula
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Family Duplex, 2 Double Beds, Balcony | Bathroom
Point of interest
Point of interest
Bar (on property)
Premium bedding, down duvets, minibar, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is AU$81
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed

Highlights

Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Digital channels
  • Sleeps 3
  • 1 King Bed

Basic Room

Highlights

Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

Family Duplex, 2 Double Beds, Balcony

Highlights

Balcony
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

Highlights

Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Separate bath and shower
Rainfall showerhead
Jetted bath
Free bottled water
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810

What's nearby

  • University of the Americas Puebla - 1 min walk - 0.0 km
  • Zócalo - 18 min walk - 1.5 km
  • Great Pyramid of Cholula - 18 min walk - 1.6 km
  • Angelopolis Commercial Center - 10 min drive - 8.4 km
  • Metropolitan Auditorium - 11 min drive - 8.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 23 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 31 min drive

Restaurants

  • ‪Bear Pong - ‬1 min walk
  • ‪Hamburguesa Real - ‬1 min walk
  • ‪La Sagrada Pulquería Alternativa - ‬1 min walk
  • ‪Voodoo Mamma - ‬1 min walk
  • ‪Suave Remedio - ‬1 min walk

About this property

Hotel Casa Real

Hotel near Great Pyramid of Cholula
Located close to Explanada Shopping Center, Hotel Casa Real provides a fireplace in reception, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), multilingual staff and concierge services
  • Smoke-free property, luggage storage and a porter/bellboy
  • A 24-hour front desk
Room features
All guest rooms at Hotel Casa Real feature comforts, such as premium bedding, as well as amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with free toiletries
  • 43-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 180 for adults and MXN 90 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 250 per stay
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 90 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 32

We should mention

This property does not have any lifts

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

Is Hotel Casa Real pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 250 per stay and a fee of MXN 250 per pet, per night.

How much does it cost to stay at Hotel Casa Real ?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Real on 2 Dec 2024 start from AU$81.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Casa Real ?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real ?

Checkout is at noon.

Where is Hotel Casa Real located?

Located in Cholula, this hotel is 0.9 mi (1.5 km) from Great Pyramid of Cholula and 2.3 mi (3.7 km) from Explanada Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 mi (10 km).

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024

6/10 Okay

Rosalba

Travelled with family
I was average Cleanliness
Stayed 8 nights in Aug 2024

10/10 Excellent

HECTOR

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024

10/10 Excellent

Infusion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lesly

Stayed 1 night in Dec 2023

8/10 Good

Max

Stayed 1 night in Dec 2023

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I enjoyed this stay very much
Stayed 3 nights in Oct 2023

2/10 Terrible

Daniel, West Valley City

Travelled with family
This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Stayed 1 night in Aug 2023

10/10 Excellent

CLAUDIA

Business traveller
Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023

8/10 Good

Arnulfo Flores

Travelled with partner
Liked: Cleanliness, amenities
Bonito y limpio
Stayed 1 night in Jul 2024

10/10 Excellent

Sandy Berenice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda mi estancia agradable. Todo el personal muy amable. Solo como observación, las habitaciones deberían tener una cafetera.
Stayed 3 nights in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Es una buena opción en el área
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la decoración, limpieza y amabilidad del personal. A perte de la cercanía a la zona turística.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maga, Acapulco de Juárez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo es el ruido de los establecimientos que están al lado.
Stayed 2 nights in Oct 2024

8/10 Good

Yurema

Travelled with family
Liked: Cleanliness, property conditions & facilities
En general todo bien!
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

YARA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar para hospedarse
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy lindo y cómodo.
Stayed 1 night in Jun 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, muy bonito, vamos espectaculares, lo único q no me gustó esq en las mañanas hay mucho ruido de los mismos huéspedes y no descansas bien xq se escuchan los gritos de niños corriendo x los pasillos sin q nadie les indique nada, fuera de eso supero mis expectativas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Sep 2024

8/10 Good

JESUS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien pero el internet lento e intermitente y el ventilador no funcionaba bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Ma pilar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opción conveniente y buen precio.
Todo muy bien, solo podría sugerir que hagan algo v cv on respecto al agua caliente del baño: tarda muchísimo en calentarse y en horas pico (en la mañana) no se alcanza a calentar y se enfria a medio baño.
Stayed 1 night in Aug 2024