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Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Puebla Cathedral

Choose dates to view prices

Photo gallery for Hotel Escala Puebla Centro

Exclusive Studio Suite, 2 Bedrooms | Private kitchen
Exclusive Studio Suite, 2 Bedrooms | Private kitchen
Economy Room
Front of property
Exclusive Studio Suite, 2 Bedrooms | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Room

Grand Room

Grand Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Pet friendly
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Pet friendly
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Dining table
LED TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Pet friendly
Desk
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Full-sized fridge/freezer
Dining table
LED TV
Separate bedroom
2 bathrooms
Private bathroom
  • 120 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

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About the area

Located in Puebla, Hotel Escala Puebla Centro is in the city centre. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Museo del Ferrocarril and National Museum of Mexican Railroads are also worth visiting.
Visit our Puebla travel guideOpens in a new window
Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Puebla Cathedral - 10 min walk - 0.9 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Centro Expositor - 4 min drive - 2.7 km
  • Angelopolis Commercial Center - 6 min drive - 4.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪El Paito - ‬4 min walk
  • ‪El Maestro Asador - ‬5 min walk
  • ‪Cemitas Leo - ‬4 min walk
  • Quinta Analco
  • ‪Super Tacos "El Popeye - ‬6 min walk

About this property

Hotel Escala Puebla Centro

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A front desk safe, luggage storage and tour/ticket information
  • Smoke-free property, a 24-hour front desk and an off-lead area
  • A banquet hall and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Checkout is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria, Zócalo de Puebla and Puebla Cathedral. Ovando Bridge and Guardian Angel are also within 10 minutes.

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Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 327 reviews
Rating 8 - Good. 84 out of 327 reviews
Rating 6 - Okay. 22 out of 327 reviews
Rating 4 - Poor. 11 out of 327 reviews
Rating 2 - Terrible. 14 out of 327 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

6/10 Okay

filo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024

4/10 Poor

juan

Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Stayed 3 nights in Nov 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

6/10 Okay

patricia ann

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.
Stayed 3 nights in Sep 2024

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fué larga y siempre nos atendieron muy amablemente. La habitacion siempre limpia y el personal muy agradable. Sin duda volverá a ser nuestra primer opcion al viajar a la ciudad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025

6/10 Okay

guadalupe

Stayed 1 night in May 2025

10/10 Excellent

Ivonne Yadira

Super bonito lugar, el trato más que amable, la limpieza excelente, la atención de 100
Stayed 5 nights in Jun 2025

4/10 Poor

Margarito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel en zona roja, no especifican ni lo comenta el personal pero los taxistas y de apps comentan que es zona de alto riesgo, tiene un traspatio un parque abandonado y no hay ventilación adecuada, muy sucia y poco práctica si llevas equipaje amplio pues todo es escaleras, nula privacidad y comparto fotos muy sucio el baño y en malas condiciones el colchón extremadamente duro. Si. Lugar para comer
Stayed 1 night in Jun 2025

10/10 Excellent

Feernanda Jaaqueline

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones estan limpias y son muy comodas, elnpersonal es amable y atento
Stayed 2 nights in May 2025