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Hotel Isabel

3.0 star property
Family-friendly Puebla hotel in Puebla Historic Center with free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isabel

Bar (on property)
View from room
Front of property
Standard Double Room, 2 Double Beds, Courtyard View
Hallway

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
The price is AU$55
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
In-room safe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Jetted bath
  • 22.0 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 4 min walk - 0.4 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Centro Expositor - 8 min drive - 4.8 km
  • Angelopolis Commercial Center - 8 min drive - 6.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Isabel provides a terrace, a garden and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, valet parking and extended parking
  • Full breakfast (surcharge), a banquet hall and a porter/bellboy
  • A front desk safe, a 24-hour front desk and a table football
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Isabel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 47-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 50 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 60 for adults and from MXN 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Isabel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Isabel on 25 Nov 2024 start from AU$55.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Isabel?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Palafoxiana Library, Zócalo de Puebla and Puebla Cathedral. Los Sapos Bazaar and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 713 reviews" "
Rating 8 - Good. 178 out of 713 reviews" "
Rating 6 - Okay. 46 out of 713 reviews" "
Rating 4 - Poor. 18 out of 713 reviews" "
Rating 2 - Terrible. 21 out of 713 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

randy

Travelled with group
Liked: Cleanliness, staff & service, amenities
an old but completely renovated And charming hotel in the old section of Puebla . The location was fantastic only a block from the Zocalo. The restaurant food was decent. The downside was that the king beds are in rooms that are only slightly larger than the bed itself and have no windows.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fermin

Stayed 1 night in Sep 2024

10/10 Excellent

Raúl Guerrero

Liked: Staff & service, property conditions & facilities
Muy bien acondicionado, excelente atención del personal, limpio, recomendable para regresar.
Stayed 2 nights in Oct 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent location, great price - benefit ratio
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bastante cómodo
Stayed 1 night in Oct 2024

10/10 Excellent

Isaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era bastante cómoda, aunque solo tenía ventana al interior. Contaba con aire acondicionado, lo que la mantenía fresca. La iluminación no era la mejor, pero no representó un gran problema. La distribución era buena, aunque la televisión era pequeña. Tenía un escritorio y el internet era decente, incluso para videoconferencias. El baño era amplio, con extractor y buen suministro de agua caliente. Llegamos tarde y el servicio fue excelente; quizás ayudó que ya habíamos pagado la habitación por adelantado. La ubicación es inmejorable, a solo 2 minutos de la catedral y cerca de comercios, restaurantes, bares y museos. Además, la mucama amablemente lavó unos refractarios de plástico que dejamos sucios, lo cual aprecio mucho. Definitivamente, lo recomiendo.
Stayed 3 nights in Aug 2024

10/10 Excellent

debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
Stayed 2 nights in Aug 2024

4/10 Poor

Ricio

Liked: Staff & service, amenities
Disliked: Cleanliness
Bonito hotel, pero muy incómodo, no aire acondicionado, solo si pides te llevan un muy pequeño ventilador, el segundo piso parece un ático muy bajo incómodo y muy caliente, porque fuimos en verano y no aire acondicionado, no ventanas!!
Stayed 1 night in May 2024

10/10 Excellent

Ricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente, para disfrutar el centro de Puebla, unos metros de Catedral, limpio, y con bien aire acondicionado.
Stayed 1 night in May 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, it is half a block from the zocalo and the cathedral, it is very quiet, you can walk safely, its restaurant serves delicious food and the staff is very friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Hotel is a quick walk away from the cathedral/zocalo. Only small complaint would be the WiFi, wasn’t the best. Overall, really nice stay and I’ll likely go back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amaizing
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious but the bed sheet were stained, the bathroom had moldy areas, and the couches showed stains as well.
Stayed 1 night in Jul 2024

6/10 Okay

ITZE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Window was the door which was really strange and inconvenient
Stayed 5 nights in Jun 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that represents this hotel is extraordinary, of course I would use it again in the future, what I do not recommend is that you use the laundry service that they offer, we have our clothes washed which we weigh before delivering them. They charge you per kilo for washing, it was approximately 6 kilos, they charged us for 10 kilos, the clothes were stained and left with a horrible smell which never went away and forced us to throw them away, otherwise I highly recommend the hotel.

10/10 Excellent

Francisco, Stockton

Travelled with family
Perfect location is near of everything
Stayed 1 night in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Albino Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024