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voco Royalty Puebla Downtown by IHG

4.0 star property
Elevate your stay in historic downtown Puebla with attentive service and modern comforts within steps of iconic landmarks.

Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Restaurant
Point of interest
Point of interest
In-room safe, blackout curtains, soundproofing, free WiFi
In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Laundry
The current price is AU$161
includes taxes & fees
19 Feb - 20 Feb

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20.10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Wardrobe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 5 min walk
  • Puebla Convention Center - 10 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Hotel Royalty Centro - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬3 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Antigua Taquería la Oriental - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown by IHG provides a rooftop terrace, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free valet parking
  • Continental breakfast (surcharge), concierge services and luggage storage
  • Smoke-free property, a front desk safe and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at voco Royalty Puebla Downtown by IHG offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Is voco Royalty Puebla Downtown by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on 19 Feb 2025 start from AU$160.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Royalty Puebla Downtown by IHG?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at voco Royalty Puebla Downtown by IHG?

Checkout is at noon.

Where is voco Royalty Puebla Downtown by IHG located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Fort Loreto are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 201 reviews
Rating 8 - Good. 22 out of 201 reviews
Rating 6 - Okay. 12 out of 201 reviews
Rating 4 - Poor. 4 out of 201 reviews
Rating 2 - Terrible. 7 out of 201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesse, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina, Fontana

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avrything is great
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Hongxia

Stayed 1 night in Nov 2024

10/10 Excellent

Eliseo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ILIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with balcony
Stayed 3 nights in Oct 2024

8/10 Good

Daniel, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Cumple. Sin nada especial
Stayed 1 night in Oct 2024

10/10 Excellent

James J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Disliked: Cleanliness
There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Kota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.
Stayed 1 night in Jun 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large room with comfortable bed, refrigerator and very clean. Great location too Had to ask for all my VIP benefits after I was told I didn't have any at check in
Stayed 3 nights in Mar 2024

2/10 Terrible

Evita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t get both bottles promised. I got charged for a smaller room. Slept poorly ac kept turning on. Door didn’t shut and made an annoying noise. Under impressed.
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great!
Stayed 1 night in Mar 2024

2/10 Terrible

Jose

Stayed 2 nights in Dec 2023