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Hotel Jakue

3.0 star property
Suburban hotel with coffee shop/cafe and restaurant

Photo gallery for Hotel Jakue

Exterior
Restaurant
Superior Double Room
Restaurant
Tree House

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Breakfast available
  • Parking included

Room options

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About the area

Map
Irunbidea 34, Puente La Reina, 31100

What's nearby

  • Romanesque Bridge of Puente la Reina - 16 min walk - 1.3 km
  • Bodegas Orvalaiz - 3 min drive - 2.5 km
  • Iglesia de Santa María de Eunate - 5 min drive - 4.9 km
  • Bodega de Sarria - 9 min drive - 4.9 km
  • Navarra University Clinic - 16 min drive - 22.5 km

Getting around

  • Pamplona-Iruña Station - 25 min drive
  • Zaragoza (ZAZ) - 111 min drive

Restaurants

  • ‪Bar Valdizarbe - ‬10 min walk
  • ‪La Drogueria - ‬12 min walk
  • ‪Restaurante la Conrada - ‬12 min walk
  • ‪Bar Iturrizar - ‬7 min drive
  • ‪Asador el Fogón de Etayo - ‬10 min walk

About this property

Hotel Jakue

Hotel in the suburbs
You can look forward to a terrace, a coffee shop/cafe and a garden at Hotel Jakue. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a library and laundry facilities.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A lift, a banquet hall and tour/ticket information
Room features
All guest rooms at Hotel Jakue feature perks, such as air conditioning, in addition to amenities, such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Spanish

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  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 February:
  • Dining venue
  • Laundry facilities

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (return)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Jakue
Hotel Jakue Puente La Reina
Jakue
Jakue Hotel
Jakue Puente La Reina
Hotel Jakue Hotel
Hotel Jakue Puente La Reina
Hotel Jakue Hotel Puente La Reina

Frequently asked questions

Is Hotel Jakue pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Jakue?

Self-parking is free at this property.

What time is check-in at Hotel Jakue?

Check-in start time: 1:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Jakue?

Checkout is at 11:00 AM.

Does Hotel Jakue provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60.00 per vehicle applies.

Where is Hotel Jakue located?

Situated in the suburbs, this hotel is 0.8 mi (1.2 km) from Romanesque Bridge of Puente la Reina and within 3 miles (5 km) of Bodegas Orvalaiz and Iglesia de Santa María de Eunate. Bodega de Sarria and El Cerco de Artajona are also within 9 miles (15 km).

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Hotel Jakue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 167 reviews
Rating 8 - Good. 54 out of 167 reviews
Rating 6 - Okay. 21 out of 167 reviews
Rating 4 - Poor. 8 out of 167 reviews
Rating 2 - Terrible. 4 out of 167 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

khairalnnesa

Liked: Amenities, property conditions & facilities
Nice little hotel
Stayed 1 night in May 2025

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 1 night in Jun 2025

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well placed on the Camino for stop over, easily accessible
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Stayed 1 night in May 2024

8/10 Good

Maha

Liked: Cleanliness, amenities
Great value for the money. Very quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Liked: Staff & service, property conditions & facilities
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
Stayed 1 night in Sep 2024

6/10 Okay

Gian Luca

Disliked: Staff & service
Good nice accomodation, although there are a few things to be improved: - wifi did not work for the whole day we have been there, and personnel did not seem to care to get this fixed - little warm water in the room so that we ended the shower in a cold waterfall - quite sad breakfast for this price level: no croissants, no orange juice (come on, we are in Spain!!!), one single and very slow coffee machine creating queues I would not recommend this facility, and I would not return here.
Stayed 1 night in Apr 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌

10/10 Excellent

Esther

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Impeccable Hotel all round - only fault Wi-Fi a train wreck a basic web page loads in minutes and don't even try to stream a news feed.
Stayed 1 night in Sep 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good modern facility. The location is a little off from main town center. It’s clean and spacious.
Stayed 1 night in Apr 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
Stayed 1 night in Jun 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls. But great towels!
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Camino walkers — right on the trail! Super helpful staff — special shout out to Patricia at reception for her incredible help getting back my lost credit card. Quiet, comfortable room. Clean bathroom. Everything I needed!!
Stayed 1 night in May 2023

4/10 Poor

Danny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not impressed w service

Room was clean and comfortable. The lady at reception was very rudeand not friendly. Meals vere pricey, taste was ok at best.
Stayed 1 night in Apr 2024

8/10 Good

JENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told at check-in that we needed to book for dinner. It was full due to a coach party.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Hotel is a bit aged but got everything you need. Washer and dryer is a plus. Air conditioning is not working, but windows are ok to open. Breakfast is a bit expensive than others.
Stayed 1 night in May 2023

4/10 Poor

JUAN BENITO

Disliked: Staff & service, property conditions & facilities
No recomendable
Stayed 1 night in Sep 2023

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar para volver
Stayed 1 night in May 2025

10/10 Excellent

Marianne

Stayed 1 night in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos al hotel Jakue para atender un evento que teníamos en Pamplona. A solo 20 minutos de Pamplona, ubicación inmejorable. Puente La Reina nos ha sorprendido como población El Hotel limpio, las habitaciones renovadas y en muy buen estado. La cama cómodisima. La atención del personal genial. Un hotel a tener en cuenta si te desplazas a esa zona de Navarra. Seguro que volveremos.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastico..!! Volveremos
Stayed 2 nights in Mar 2025

10/10 Excellent

Timo

Stayed 1 night in Feb 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2024