See all properties

Hotel Botanico & The Oriental Spa Garden

5.0 star property
Luxury hotel with 4 restaurants and 3 outdoor pools

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand)
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Suite (Michael Jackson)
Presidential Suite (Penthouse)
Property amenity
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
The current price is AU$470
includes taxes & fees
5 Apr - 6 Apr

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, Ocean View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Senator Teide view)

Down duvets, minibar, in-room safe, desk

Suite (Senator Teide view)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down duvets, minibar, in-room safe, desk

Suite, Ocean View (Senator)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse (Double)

Down duvets, minibar, in-room safe, desk

Penthouse (Double)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Down duvets, minibar, in-room safe, desk

Suite (Queen Sirikit of Thailand)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area

Suite (Penthouse)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room (Teide View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Teide View)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Ocean View

Down duvets, minibar, in-room safe, desk

Deluxe Double Room, Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room (Spa View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View)

Superior Double Room (Teide View)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ocean View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson)

Suite (Michael Jackson)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 2 Bedrooms (Penthouse)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
HDTV
Down duvet
2 bedrooms
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Spa

Silken Saaj Maar- Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (26)
Silken Saaj Maar- Adults Only
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Botanical Gardens - 2 min walk - 0.2 km
  • Lago Martianez Swimming Pools - 18 min walk - 1.6 km
  • Taoro Park - 3 min drive - 2.3 km
  • Plaza del Charco - 4 min drive - 2.1 km
  • Loro Park - 5 min drive - 4.2 km

Getting around

  • Tenerife (TFS-Tenerife South) - 57 min drive

Restaurants

  • ‪Bar el Camino - ‬10 min walk
  • ‪Hotel Teide Mar - ‬5 min walk
  • ‪Zicatela - ‬13 min walk
  • ‪Apricot - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury family-friendly hotel near Botanical Gardens
Located close to Lago Martianez Swimming Pools and Taoro Park, Hotel Botanico & The Oriental Spa Garden provides a free breakfast buffet, a poolside bar and a free daily manager's reception. Tee up with amenities, such as a driving range and golf lessons, at this hotel. Treat yourself to a massage, a manicure/pedicure or a body wrap at The Oriental Spa Garden, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Asian cuisine. Fitness classes and yoga classes are offered at the health club; Hotel Botanico & The Oriental Spa Garden also has a rooftop terrace, shopping on-site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, bike hire and tennis courts
  • An electric car charging station, supervised childcare (surcharge) and luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 241 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch HDTVs with Netflix, streaming services and satellite channels
  • Balconies, childcare services and electric kettles

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 18 May 2025 to 19 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day, plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 5 Apr 2025 start from AU$469.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Botanico & The Oriental Spa Garden pet-friendly?

Yes, Hotel Botanico & The Oriental Spa Garden allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 30 per pet, per day. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking at Hotel Botanico & The Oriental Spa Garden?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Botanico & The Oriental Spa Garden?

Checkout is at noon.

Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 187 per vehicle applies.

Where is Hotel Botanico & The Oriental Spa Garden located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 15-minute walk of Botanical Gardens and San Telmo Promenade. Tenerife Beaches and Lago Martianez Swimming Pools are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 607 reviews
Rating 8 - Good. 84 out of 607 reviews
Rating 6 - Okay. 22 out of 607 reviews
Rating 4 - Poor. 3 out of 607 reviews
Rating 2 - Terrible. 9 out of 607 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Perfect stay
Stayed 1 night in Feb 2025

10/10 Excellent

Olawale Collins

Amazing breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

ALEXEY

Very quiet hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristen

The staff really stood out!
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark charles

Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Stayed 9 nights in Feb 2025

10/10 Excellent

Paul Charles

Excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel Ellis

Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
Stayed 4 nights in Feb 2025

10/10 Excellent

Anita

Superb hotel and attentive staff, drinks get expensive - but bars and restaurants half the price in walking distance. Spa facilities excellent too!
Stayed 9 nights in Dec 2024

10/10 Excellent

Jan Hendrik

We loved the hotel / room / staff / service / facilities. The restaurants were good, however a bit overpriced! As the British would say : "Not always good value for money" But overall : An EXCELLENT hotel *****
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

A fabulous unique property in a good location. All restaurants have a varied menu and service is second to none
Stayed 3 nights in Jan 2025

10/10 Excellent

Sebastian Matthew

This was one of the best holiday experiences I have ever had. The hotel was the most beautiful place I have stayed with the best customer service experience I have had from any establishment in my life. I would recommend this to all ages and it is one that you won’t regret.
Stayed 6 nights in Feb 2025

10/10 Excellent

Axel

Absolutely wonderful. One of the nicest hotels ever. Spa areas are spectacular! Would come back in a heartbeat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzannah

Great option for families. Delicious breakfast. Fun activities during the holiday week
Stayed 5 nights in Dec 2024

8/10 Good

Juan carlos

Love love for this hotel amazing 👏 😍 💕 ❤️

10/10 Excellent

Manjit

Brilliant experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Howard

It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
Stayed 6 nights in Dec 2024

10/10 Excellent

Alexander

All staff were very professional and Mannerable.
Stayed 10 nights in Dec 2024

8/10 Good

Stacey

Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Stayed 5 nights in Feb 2025

10/10 Excellent

john

very old school courtesy
Stayed 7 nights in Dec 2024

10/10 Excellent

Evelyn

Tranquil Tropical beauty everywhere you look. Lots of restaurants to choose and some have a dress code…a delicious buffet breakfast with an omelette and waffle station, many brunch items, fresh juice fresh fruit with bread, cheese, etc… you get a welcoming bottle of wine and fresh fruit in your room with a live red rose balcony to sit on it has table and two chairs… bathtub and shower are separate. Dorman baggage handler’s.. housekeeping is always readily available for any problems or concerns. The island is quite large. There are two airports that can get confusing. The north is closer to this location. If you book a transfer, make sure both your flights are going out of the same airport. Chic elegance. Cleverly stated.
Stayed 3 nights in Feb 2025

10/10 Excellent

Baljinder

Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

8/10 Good

Amanda

Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

PEDRO

Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Tobias

H
Stayed 6 nights in Oct 2024

8/10 Good

Helen

Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
Stayed 10 nights in Dec 2024