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Hotel Monopol

3.0 star property
Hotel in Puerto de la Cruz with free breakfast and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
Reception hall
Exterior
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony or patio
Fridge
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Fridge
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Fridge
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
Fridge
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
View from property

Hotel Puerto Azul

Spa
Pet-friendly
Free WiFi
Breakfast available
9.2 out of 10, Wonderful, (27)
Hotel Puerto Azul
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About the area

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Plaza del Charco - 3 min walk
  • Lago Martianez Swimming Pools - 8 min walk
  • Taoro Park - 13 min walk
  • La Paz Lookout - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Hannen Barril - ‬3 min walk
  • ‪Slow Coffee Tenerife - ‬4 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬3 min walk
  • ‪Tasca el Olivo - ‬4 min walk

About this property

Hotel Monopol

Property highlights
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Hotel Monopol. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A front desk safe, concierge services and a reception hall
  • Tour/ticket information, luggage storage and a lift
  • A 24-hour front desk
Room features
All 92 rooms offer amenities, such as safes, WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with cable channels
  • Fridges, ceiling fans and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Monopol have a pool?

Yes, this property has an outdoor pool.

Is Hotel Monopol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Monopol?

This hotel doesn't offer parking.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Monopol?

Checkout is at noon.

Where is Hotel Monopol located?

Situated near the beach, this hotel is steps away from Church of Nuestra Senora de la Pena de Francia, San Telmo Promenade and Puerto de la Cruz Town Hall. San Juan Church and Eduardo Westerdahl Museum of Contemporary Art are just steps away.

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 208 reviews" "
Rating 8 - Good. 94 out of 208 reviews" "
Rating 6 - Okay. 30 out of 208 reviews" "
Rating 4 - Poor. 9 out of 208 reviews" "
Rating 2 - Terrible. 3 out of 208 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Stayed 1 night in Apr 2024

8/10 Good

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynne Victoria

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit worn but comfortable
It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

8/10 Good

Amy

Stayed 12 nights in Jul 2023

8/10 Good

Ronald John, Muswell Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Our short break at the Hotel Monopol
Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Stayed 5 nights in Jun 2023

2/10 Terrible

Lee

Stayed 1 night in Apr 2023

10/10 Excellent

Christine Rona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.
Stayed 6 nights in Feb 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school family run hotel
Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Stayed 4 nights in Feb 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a traditional hotel
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Stayed 2 nights in Nov 2022

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Yvonne Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022