6/10 Okay
Satbir
Travelled with family
20 Nov 2024
Liked: Cleanliness
Property well located for the Falls. Really surprised this hotel is rated a 5 star. We had issues with window cleaners staring into our rooms while they were cleaning to glass roof at the same level as our balcony. Combined with only glass walls between the balcony and the shower/bathroom and my 13 year old in the bedroom next door, our privacy was seriously compromised and the hotel didn’t take our concerns seriously. The manager did ultimately step in to apologise but this was far too late and unacceptable that the hotel allowed old men to look into a teenage girl’s room where they could have seen her naked in the shower. I kept shooing them away but they didn’t get the message.
Satbir
Stayed 3 nights in Oct 2024