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Gran Pacifico

3.5 star property
Bayside hotel with free breakfast and 24-hour front desk

Photo gallery for Gran Pacifico

Land view from property
View from property
Superior Twin Room | View from room
Reception
Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$124
22 June - 23 June

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

View from room

Superior Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Private indoor hot tub
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds
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About the area

Map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000

What's nearby

  • Paseo del Mar Mall - 2 min walk - 0.2 km
  • Puerto Montt Cathedral - 6 min walk - 0.5 km
  • Dock - 6 min walk - 0.5 km
  • Mall Paseo Costanera - 7 min walk - 0.6 km
  • Angelmo Fish Market - 3 min drive - 2.0 km

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 28 min drive

Restaurants

  • ‪Sherlock - ‬6 min walk
  • ‪Subway - ‬5 min walk
  • ‪Cafe Central Criollo Restobar - ‬5 min walk
  • ‪Panichini Café Boutique - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Gran Pacifico

Hotel by the sea, remodelled in 2021
Consider a stay at Gran Pacifico and take advantage of a free breakfast buffet, a restaurant and a bar. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Newspapers in the reception, smoke-free property and a 24-hour front desk
  • Luggage storage, a porter/bellboy and tour/ticket information
  • Concierge services, a front desk safe and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Gran Pacifico include comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Frequently asked questions

Is Gran Pacifico pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Pacifico?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Gran Pacifico on 22 June 2025 start from AU$123.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Gran Pacifico?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Gran Pacifico?

Checkout is at noon.

Where is Gran Pacifico located?

Situated by the sea, this hotel is within a 10-minute walk of Paseo del Mar Mall, Colonizacion Alemana Monument and Puerto Montt Cathedral. Iglesia Catedral and Plaza de Armas are also within 10 minutes.

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Gran Pacifico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 179 reviews
Rating 8 - Good. 58 out of 179 reviews
Rating 6 - Okay. 13 out of 179 reviews
Rating 4 - Poor. 8 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Amenities
Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with great food

Friendly & helpful. Great food!
Stayed 1 night in Oct 2024

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and rooms were large and comfortable
Stayed 1 night in Feb 2024

6/10 Okay

Aram

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom and room furniture are at least 40 years old
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Didn't have cell service yet coming from the airport so we drove in blind and the hotel was very easy to find.
Stayed 1 night in Feb 2024

8/10 Good

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located next to the old mall and only 5 or 6 blocks from the big mall. The place is nice. The downside is the restaurant. The service there is not good. Overall, a nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Great location hotel, very friendly and professional staff. Loved our short stay. Breakfast on rooftop restaurant was amazing.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Good location
Stayed 2 nights in Oct 2022

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, staff friendly and helpful. We had to check out early and they packed us a hardy breakfast to go! Nice views!
Stayed 6 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor condition

The condition of the hotel is quite poor. The rooms and hallways are not clean
Stayed 1 night in Feb 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean... nice breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service
The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place

Big rooms, big bed, very helpful staff, spoke fairly good english. Very comfortable stay, english speaking tv channels, decent breakfast, stunning views. Very close to the center & the bay front, supermarket was 50mtrs away, also had car parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place for a great price.

We had a beautiful room, 901. It was really nice for the price we paid. Breakfast was good but they ran out of plates and coffee. The young man at the front desk is always super helpful. We loved our stay!
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
Very limited amenities in bathroom. Place is a bit dated. Breakfast included was just okay. Parking in the garage is tight and a bit inconvenient. However, the front was very helpful during the Christmas period. Especially helpful and accommodating was Soledad. She made up for a lot of drawbacks to the hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Staff & service, amenities
Faded elegance. Nice restaurant/breakfast area. Great views. Convenient parking in adjoining car park. Room comfortable but somewhat drab and in need of more attention to detail - for example, thick dust on some window sills and chair frame, loose toilet roll holder. Access corridor carpets looked like they could do with a thorough shampoo or, better still, replacement.
Stayed 3 nights in Nov 2024

6/10 Okay

Fabio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The property is more than a little bit tired.

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing as they were so friendly & went out of their way to help us with everything that we needed They arranged a taxi to take us to the airport in the morning & even packed a breakfast bag to go for us. It was a nice bonus that they spoke English too.
Stayed 1 night in Nov 2023

4/10 Poor

Marian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This might have been a nice hotel in the past but that is no longer the case. The rooms are very bare bones. The rooms are clean
Stayed 2 nights in Dec 2023

4/10 Poor

juan

Disliked: Amenities, property conditions & facilities
Very bad ambience in the surroundings. Not very friendly staff. Nice restaurant.
Stayed 1 night in Jan 2023

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable, walkable

The hotel was nice, staff great. However, I had to report the filthy bathtub/shower walls. Only stayed one night, but hopefully will be cleaned. It’s located very near to the beach boardwalk. Lovely children’s playground. The street the hotel is on is a little run down, but a short walk to better areas. It was just a stopover night for us on return from Chiloe.
Stayed 1 night in Jan 2023

4/10 Poor

MUNENOBU

Disliked: Staff & service

The front desk said they would email the receipt r

　The front desk said they would email the receipt right away, but they haven't yet sent it after one day of checking out.
Stayed 5 nights in Sep 2024

2/10 Terrible

Ulrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly rooms and poor service.

The "junior suites" turned out to be ordinary, small rooms. The carpets and wall fabric has not been adequately cleaned since before the pandemic, so the smell in the rooms are intolerable and gets into your clothes. I asked for some coffee in the room, but this was impossible, in general the staff was less than helpful. I will never stay in this hotel again.
Stayed 6 nights in Aug 2022