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Novotel Puerto Montt

4.0 star property
Relax in style at this upscale hotel. Unwind with a soothing sauna session or grab a cup of coffee while taking care of business.

Photo gallery for Novotel Puerto Montt

Exterior
Restaurant
Exterior
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Interior
Experience the upscale atmosphere of Novotel Puerto Montt, where modern comforts meet attentive service. Start your day with a sauna session and stay connected with in-room WiFi. With laundry facilities, luggage storage, and coffee/tea in the lobby, this hotel has everything you need for a relaxing retreat.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$117
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
Desk
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room with Two Double Beds

Standard Room with Two Double Beds

Standard Room with Two Double Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room with King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

Highlights

Heating
Free cots/infant beds
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

ibis Puerto Montt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very good, (477)
The price is AU$89
includes taxes & fees
16 Mar - 17 Mar
ibis Puerto Montt
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About the area

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera - 1 min walk
  • Dock - 7 min walk
  • Plaza de Armas - 7 min walk
  • Puerto Montt Cathedral - 7 min walk
  • Angelmo Fish Market - 3 min drive

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Live Socialbar - ‬6 min walk
  • ‪Tablón del Ancla - ‬5 min walk

About this property

Novotel Puerto Montt

Upscale hotel
Novotel Puerto Montt provides amenities, such as laundry facilities and a sauna. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in reception and smoke-free property
  • Luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms boast comforts such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths and hairdryers
  • Free infant beds, heating and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 23800, per accommodation, per night, plus a deposit of CLP 50000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 35700 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 23800 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 35700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 77.565.357-4

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Is Novotel Puerto Montt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 50000 per stay and a fee of CLP 23800 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Puerto Montt?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Puerto Montt on 10 Mar 2025 start from AU$116.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Puerto Montt?

There is free parking nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Novotel Puerto Montt?

Checkout is at noon.

Where is Novotel Puerto Montt located?

Situated in Puerto Montt, this hotel is within a 5-minute walk of Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 10 minutes.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 151 reviews
Rating 8 - Good. 35 out of 151 reviews
Rating 6 - Okay. 16 out of 151 reviews
Rating 4 - Poor. 5 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto!
Stayed 1 night in Dec 2024

4/10 Poor

Carolina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness, property conditions & facilities
Lack of food and drink options
Stayed 1 night in Nov 2024

10/10 Excellent

Priscila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

María Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Facundo Emilio

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024

4/10 Poor

Mario, Santiago

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy conveniente para ir de compras
Stayed 2 nights in May 2024

6/10 Okay

Alejandro, Bariloche

Liked: Cleanliness, staff & service, amenities
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great staff and nice accomodations
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024

6/10 Okay

jacqueline

Liked: Cleanliness
Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024