Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 25 min drive
Restaurants
L’angolo di napoli - 4 min walk
The River Cafe - 3 min walk
La Cappella - 2 min walk
Vallarta Cigar Factory - 1 min walk
Casa Tradicional Cocina Mexicana - 2 min walk
About this property
Basic-Hotel
Hotel near Malecon
Located close to Bay of Banderas, Basic-Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
Limo/town car service, a computer station and smoke-free property
Luggage storage and tour/ticket information
Room features
All guest rooms at Basic-Hotel have comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi.
Extra amenities include:
Hypo-allergenic bedding and Select Comfort beds
Ceiling fans, daily housekeeping and desks
Languages
English, Italian, Japanese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Area shuttle (surcharge) up to 100 kilometres
Bus station shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Accessibility
No lift
More
1 building
4 floors
Beaux Arts architecture
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress
Bathroom
Separate bathtub and shower
Towels provided
More
Ceiling fan
Desk
Fan
Laptop workspace
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 1:00 PM - 2:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Property is also known as
BASIC-HOTEL Adults Hotel Puerto Vallarta
BASIC-HOTEL Adults Hotel
BASIC-HOTEL Adults Puerto Vallarta
BASIC-HOTEL Adults
BASIC-HOTEL Hotel Puerto Vallarta
BASIC-HOTEL Puerto Vallarta
BASIC-HOTEL Hotel
BASIC-HOTEL Puerto Vallarta
BASIC-HOTEL Hotel Puerto Vallarta
Frequently asked questions
Is Basic-Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Basic-Hotel?
This property doesn't offer parking.
What time is check-in at Basic-Hotel?
Check-in start time: 1:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.
What time is check-out at Basic-Hotel?
Checkout is at 11:00 AM.
Where is Basic-Hotel located?
Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Church of Our Lady of Guadalupe and Playa de los Muertos. Malecon is 0.5 mi (0.8 km) away.
Basic-Hotel Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised
No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience.
Never again!
This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising.
This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations.
Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy.
I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend.
Checking in she could not find us as she put my first name down as mister & my last name as my first name.
We had only one pillow to share. We had to pay extra for a sheet.
We had to pay extra for a towel each as they gave us hand towels as bath towels.
(The hand towel we did get had a big hole in it.)
There was a kitten crying all the time for food?
The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room.
The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said.
The door to our room was not secure. The bathroom/toilet room was disgusting.
The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.)
As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher.
Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night.
El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso.
Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me
Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS.
Motel de quinta es un hotel si se puede llamar hot
Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado.