Pukalani Holidays from AU$3,360

Originally we were checked into a smaller 3rd story room when we believed we were supposed to have a different ground floor. We advised them at check in, and though we would have still had a great vacation in this room, the management quickly remedied the situation and made our stay so much more pleasant. Everyone was so kind and gracious. The property and stay were perfect!

Property is located in a quiet and convenience location. you can do your grocery, dining and shopping in less than 10 minutes' walk.

This property is part of a timeshare group. I wasn’t aware of that until after I booked it. Our flight was delayed so we got in after hours. It was difficult locating someone to obtain our key. A lock box of some sort may have been a great idea for after hours check in. Also, our room was never cleaned. I’m guessing that’s something we were supposed to request. We just decided to keep it near ourselves. Also, we were invited to listen to a sales pitch regarding the property, however AFTER we got up early to attend the meeting, we were told that we didn’t pay enough for the room to be eligible to sit through the sale meeting. Also, the fire alarm went off during our stay. The fire dept didn’t dispatch. That was concerning. The on-site security checked the alarm and declared it was safe to return to our rooms. It was anxiety inducing to say the least. The area is quiet and safe.

Leann at the front desk is amazing!!!

We love this hotel and the location was great with gourgeous views of the beach and pool . Our family love it so much with didnt want to leave . Its walking distance to a market a small plaza for food . The hotel also has delious for in there restaurant . Its also 6 min drive away from whalers village .