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Jewel Palm Beach

4.0 star property
Beachfront resort with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jewel Palm Beach

Aerial view
On the beach, white sand
Presidential Suite | View from room
Meeting facility
Restaurant
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
LCD TV
Pillow menu
Blackout curtains
  • 123 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Premium Tropical View)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium Tropical View)

Deluxe Room, 1 King Bed (Premium Tropical View)

Deluxe Room, 1 King Bed (Premium Tropical View)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Tropical View)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Tropical View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Club Tropical View)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Club)

Deluxe Room, 2 Double Beds, Ocean View (Club)

Deluxe Room, 2 Double Beds, Ocean View (Club)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Club)

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Ocean View (Club)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Ocean View (Club)

Honeymoon Suite, 1 King Bed, Ocean View (Club)

Honeymoon Suite, 1 King Bed, Ocean View (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Dining table
LCD TV
Pillow menu
Blackout curtains
  • 82.3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Club Tropical View)

Honeymoon Suite, 1 King Bed (Club Tropical View)

Honeymoon Suite, 1 King Bed (Club Tropical View)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Dining table
LCD TV
Pillow menu
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Tropical)

Deluxe Room, 2 Double Beds (Club Tropical)

Deluxe Room, 2 Double Beds (Club Tropical)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Club Tropical)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Club Tropical)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
8.0 out of 10, Very good, (5254)
The price is AU$412
includes taxes & fees
28 Nov - 29 Nov
Serenade Punta Cana Beach & Spa Resort - All Inclusive
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About the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 10 min walk - 0.9 km
  • Catalonia Caribe Golf Club - 4 min drive - 2.2 km
  • Downtown Punta Cana - 10 min drive - 8.7 km
  • Bavaro Beach - 26 min drive - 14.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪The Cut - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Strikers Sports Bar - ‬19 min drive
  • ‪Coral Sea Food - ‬20 min drive
  • ‪Yuca - ‬4 min drive

About this property

Jewel Palm Beach

Upscale all-inclusive resort near Cabeza de Toro Beach
You can look forward to a swim-up bar, a poolside bar and a coffee shop/cafe at Jewel Palm Beach. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a hot stone massage or hydrotherapy. Be sure to enjoy a meal at any of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include archery. Free WiFi in public areas is available to all guests, along with a garden and 9 bars.
You'll also enjoy the following perks during your stay:
  • A children's pool with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Babysitting (surcharge), a living plant wall and ATM/banking services
  • 6 meeting rooms, massage treatment rooms and a billiards/pool table
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 500 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as safes and minibars. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Free toiletries and hairdryers
  • LCD TVs with cable channels and DVD players
  • Furnished balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arbol + Agave
  • Coral Market Buffet
  • L’ille De France
  • Moonstone By Sofia
  • The Jade

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Dreams Palm
Dreams Palm Beach Punta Cana Luxury
Dreams Palm Beach Punta Cana Luxury All Inclusive
Dreams Palm Luxury
Dreams Palm Luxury All Inclusive
Palm Dreams
Dreams Palm Luxury All Inclusive All-inclusive property
Dreams Palm All Inclusive

Frequently asked questions

Does Jewel Palm Beach have a pool?

Yes, this property has a children's pool.

Is Jewel Palm Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jewel Palm Beach?

Self-parking and valet parking are free at this property.

What time is check-in at Jewel Palm Beach?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Jewel Palm Beach?

Checkout is at noon.

Are there all-inclusive benefits at Jewel Palm Beach?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Jewel Palm Beach located?

Nestled on the beach, this Punta Cana resort is within a 15-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

Jewel Palm Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 883 out of 1592 reviews" "
Rating 8 - Good. 360 out of 1592 reviews" "
Rating 6 - Okay. 185 out of 1592 reviews" "
Rating 4 - Poor. 82 out of 1592 reviews" "
Rating 2 - Terrible. 82 out of 1592 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hi I was very dissapointed with communication. Was not told that this resort was closed and when I arrived on the day of check to my surprise we were moved to a different resort and was given wron info from 2 different people that kept sending me to different resorts, Very dissapointed client
Stayed 4 nights in Nov 2024

8/10 Good

Andreyvi

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Stayed 2 nights in Jul 2024

8/10 Good

Carla Sabrina

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Wojciech Albert

Stayed 7 nights in Sep 2024

2/10 Terrible

Buddy

Stayed 4 nights in Sep 2024

6/10 Okay

Annette Jacquline Taylor and James Arthur Taylor,, Brunswick

Stayed 5 nights in Sep 2024

2/10 Terrible

Eden

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is closed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, property conditions & facilities
awful
Stayed 4 nights in Oct 2024

6/10 Okay

Libardo

Travelled with family
Disliked: Property conditions & facilities
Our stay had its ups and downs. The highlight was definitely the main restaurant and spa—both offered amazing food, outstanding service, and a truly memorable experience. Unfortunately, our arrival at the hotel was disappointing. The receptionist was cold and unhelpful, leaving us feeling unwelcome right from the start. The room itself was okay but felt outdated. To add to the frustration, there were no towels provided upon arrival. When we requested them, only two were delivered for a room with three adults, and we were told more would not be provided. While management did attempt to address our concerns later, the poor initial reception and lack of attention to basic amenities made the overall stay less enjoyable than we had hoped.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Have stayed here numerous times. Staff is always friendly and very efficient. Food is very good and they have a wide variety of venues to choose from.
Stayed 7 nights in Sep 2024

2/10 Terrible

Elainy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Fernando

Liked: Amenities
Disliked: Staff & service
We got transferred to a different hotel when we arrived at Jewel Palm Beach Resort. As it turned out, the resort had closed down. No previous notification was given or anything. The hotel we got transferred to was not very good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Carla

We were not advised that our resort had changed until we arrived after our transportation had left us. You could do better. We were left in a foreign co and taken somewhere to stay and had no say so.
Stayed 7 nights in Sep 2024

2/10 Terrible

Veronica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I give terrible is because there was no communication, when we arrived at the hotel they told us it was closed, and after that they sent us to another hotel called Caribe Deluxe Princess which gave a bad service and the horrible restaurant the horrible staff, what caught my attention the most when I asked the waiter for a fork and he told me to clean it with a napkin and use it again. I was surprised. Then the drink and finally I do not recommend it. And my experience was horrible
Stayed 2 nights in Sep 2024

2/10 Terrible

Edyta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought stay at Jewel palm beach and was relocated to Tropical Princess after 3 days with no notice before. The other hotel was terrible. We lost one day foer relocation, no blankets, no enough towels provided. Terrible humidity in the rooms. I hope I will get any reimbursement for lost one day. In the room every night and days we fight with bugs.
Stayed 6 nights in Sep 2024

6/10 Okay

Kayla

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

2/10 Terrible

Liliana Celedina

Estuvo bien , hasta q el sábado decidieron votarnos del resort por q supuestamente habían vendido la propiedad y les fue fácil decir q nos teniamos q ir nos enviaron a men un auto bus q un hotel en el cual no nos recibieron por q nos dijeron q ahi no era q era en otro hotel de ahi decidimos tomar un taxi por q estaba demasiado caliente mi esposo es de la tercera edad no soportaba ese calor y llegamos al otto hotel ahi nos ingresaron , y fue fayal por q el aire no abastecía y habian demasiado pero demasiado clientes esta full entonces en horas de dasayino almuerzo y merienda era caotico discusiones y gritos entre clientes por hacer lineas para coner la comida . La verdad estoy muy decepcionada de estas vacaciones. Nesecito q me mqnden a itras a recuperar mi tranquilad y a disfrutar de mis vacaciones
Stayed 5 nights in Sep 2024

10/10 Excellent

janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bethymae Pauline Cabuello

Stayed 7 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Enjoyed every moment, and I will definitely stay again if I ever get the chance in the future.
Stayed 8 nights in Sep 2024

6/10 Okay

Rene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old, the food eas not great
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 6 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0