Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
Adults-only beachfront property with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Interior
Point of interest
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

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Room options

Available filters for rooms
Showing 13 of 13 rooms

Room (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 10 min walk
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Espada Golf Course - 10 min drive
  • Los Establos Cap Cana - 12 min drive
  • Scape Park - 12 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Luxury eco-certified property near Juanillo Beach
Located close to Punta Espada Golf Course and Los Establos Cap Cana, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience provides 2 swim-up bars, 2 poolside bars and a corner/local shop. This property is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Indulge in a Thai massage, reflexology and a facial at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and barbecue. Fitness classes and yoga classes are offered at the 24-hour gym; Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience also has concerts and live shows, shopping on-site and a coffee shop/cafe. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • 2 outdoor pools with 2 swim-up bars, free cabanas and sunloungers
  • Free self-parking and valet parking
  • Evening entertainment, a front desk safe and tour/ticket information
  • Luggage storage, a porter/bellboy and ping pong
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 268 rooms include comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and free rollaway/extra beds
  • Bathrooms with designer toiletries and hairdryers
  • Smart TVs with Netflix, streaming services and satellite channels
  • Balconies or patios, wardrobes/cupboards and blenders

All-inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Property Registration Number 13067784-2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Yes, this property has 2 outdoor pools.

Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Self-parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Checkout is at noon.

Are there all-inclusive benefits at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Some rate plans available at this property are all-inclusive.

Where is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience located?

This Punta Cana property is on the beach, 0.5 mi (0.8 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Espada Golf Course and Caleton Beach Club. Indigenous Eyes Ecological Park and Punta Cana Beach are also within 6 mi (10 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 853 out of 1469 reviews" "
Rating 8 - Good. 277 out of 1469 reviews" "
Rating 6 - Okay. 180 out of 1469 reviews" "
Rating 4 - Poor. 87 out of 1469 reviews" "
Rating 2 - Terrible. 72 out of 1469 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we booked this was a Margaritaville property. However it changed to a Hyatt dreams a few months later. Like many, we were worried there would be construction or other inconveniences. The hotel was beautiful and clean aside from some fit and finish issues like leaky tubs and showers, peeling paint. Our room was upgraded for $300 one time fee to a suite with a 2nd floor swim out pool, this was worth it and was haggled down from the $400/night ask when we checked in. This is somewhere between a family resort and a party resort. They play loud music at the pool every day which can get annoying. The staff was great and very helpful. They bring your drinks right to you and will be very attentive if you float them a decent tip after your first drink. Drink quality and strength depends on the bartender, same as anywhere I suppose. Beach is terrible and rocky, but you can just walk down to the other Hyatt properties that share the stretch of coastline and it was beautiful. Restaurants were good, best food by far was Italian place and buffet. There was decent bands that played in the main outdoor bar starting at 8pm and the seating arrangement was very comfortable. Couches and cocktail tables everywhere. Theatre entertainment was corny but enjoyable. By no means a 5 star experience, but an excellent budget option and my partner and I would gladly return given we booked 5 days and 4 nights for around $2600 total (flights included).
Stayed 4 nights in Jan 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with our group, however the dining options were my least favorite. The buffet was always the best place to eat any meal but is not always open for dinner as an option. The restaurants were just ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how all of the staff went along and helped make my friend’s birthday memorable. Our butler Jorge did a wonderful job with working with our schedule for 13 people as well as quick to provide service when requested. He also answered many questions we had in a professional manner. I recommend requesting Jorge as your butler! Don’t forget to tip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff. Excellent food and drinks. Amazing pool. Had a wonderful week!
Stayed 7 nights in Jan 2025

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience from the start date to the end day. Everything was perfect.

2/10 Terrible

Diogenes

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Akila

Stayed 3 nights in Oct 2024

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately we couldn’t experience any specialty restaurants long wait and they didn’t take reservations. Concerned about the food specifically ice and water in juices ,as we all got sick . We didn’t feel it was all adults only it was kids in all areas .. the staff sometimes distracted not attentive to the needs the timing was off not ergency
Stayed 5 nights in Dec 2024

10/10 Excellent

Angelina Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. They turned the hotel into dreams. But it was still an amazing experience and everything I was clean.The staff was friendly.It was the greatest forty eight hour trip I ever had
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaynab, Livingston

Stayed 4 nights in Dec 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with excellent guest attention
Stayed 5 nights in Dec 2024

6/10 Okay

Cheyenne

Stayed 6 nights in Dec 2024

2/10 Terrible

Tanika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve never been so disappointed on a vacation in my life. We booked Margaritaville, an ADULT ONLY resort, in October only to learn it is now Dreams and kid-friendly. This was a bait and switchwe feel taken advantage of. In addition, the food was horrendous! The were very limited options. The restaurants had very limited and staggered hours. The only place open 24hrs was the coffee shop, which served stale food that I was afraid to eat because it had been sitting out ALL DAY (I have pictures). There was the buffet, bar/grill, Italian, Asian, and steak house but they were only open 3 days out of the week and the steak house required reservations and there was NO availability the entire time we were there (Mon-Fri). The portions were very small (2 very small spring rolls as appetizer for 2 adults; 1 spring roll a piece). The drinks were horrible. We were there for New Year’s Eve and continued to ask what activities were planned to celebrate NYE and was told nothing. The place was like a ghost town… not festive at all! As we were sitting in the outside bar and heard music in the distance. We followed the music and found an entire NYE party on the beach so we had a 15min party and did the NYE countdown. What a let down! We feel so cheated!!! So many others there shared the same feeling. They had been there when it was Margaritaville and couldn’t believe how things went downhill so fast. The staff was unpleasant as well, except for Oscar’s in Carribean restaurant. I could go on
Stayed 4 nights in Dec 2024

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Heartbreaking experience. Returned after an amazing visit 6 months prior. Happy to see some employees I recognized and felt like I was home when I checked in. As a Solo female traveler who has traveled the world I am used to the overly flirty men employees at resorts, but never expected anything beyond that. After checking in the bell boy brought me to my room proceeded to push me up against the wall in my room and aggressively made out with me. He has since been let go from the property, but women be aware of your safety. Even in the gated community of Cap Cana and the gates of the resort you never know if you're truly safe.

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
When we got to this vacation, we realized that Margaritaville was just sold to Hyatt and were never told. The staff was a hit and miss as some were very good and others were terrible. Probably a 60-40 split. Room service was basically non-existent and we couldn't even get water for the last 3 days we were there. I would rate it a 5/6 out of 10.
Stayed 4 nights in Dec 2024

6/10 Okay

Hellen

Liked: Cleanliness
Not what we expect in Capcana! The beach was awful, cant swim the installations were ok, for the price you i got a way better resort on punta cana that include a swim up pool out of my room..
Stayed 3 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No longer margaritaville…now Dreams Can Cana…wish we knew that before but probably wouldn’t have changed anything. Beach was a bit rocky but short walk to sand. Can’t complain about anything else, was a great stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 3 nights in Dec 2024

10/10 Excellent

Karen Elain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent very friendly and helpful. The hotel needs some work but Hyatt just brought them out and they were working to fix. The beach was smelly and had Stone that made it hard to Access the water
Stayed 5 nights in Dec 2024

6/10 Okay

Manan

Travelled with partner
Liked: Cleanliness, staff & service
While the resort was clean, it lacked night life and as advertised. It was also not “adults only” - there were a lot of children. When I asked staff, they said they’re not “adults only” anymore - a change made a few days ago. Their response wasn’t very clear. Seemed a little weird to not have received any communication about this change - even though I booked months in advance.
Stayed 5 nights in Dec 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Irina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We boat our package in Adult resort as was advertised. But in reality it’s not. Kids are everywhere. You can’t have a pool or dining area without. Other than the resort has no beach access at all. We were walking to swimming to the beach belongs to the other resorts where we can’t use the seats and facilities. Night entertainment is poor to none.
Stayed 7 nights in Dec 2024