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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
12 bars/lounges, 2 swim-up bars, 3 poolside bars
Aerial view
Aerial view
Atelier Playa Mujeres - Adults Only - All Inclusive offers a serene escape near North Beach and Gran Puerto Pier. Unwind on the white sand beach with free cabanas, or indulge in spa treatments like manicures and deep-tissue massages at NUUP SPA. Fitness enthusiasts can enjoy classes at the health club, while foodies will love dining options from 14 restaurants.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$1,387
includes taxes & fees
18 Feb - 19 Feb

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Down duvet
Sofa bed - double
Ceiling fan
Premium bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Sofa bed
  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Down duvet
Sofa bed - single
Ceiling fan
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

View from room

Junior Suite Ocean View - King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Down duvet
Sofa bed - double
Ceiling fan
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Down duvet
Sofa bed - single
Ceiling fan
Premium bedding
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Sofa bed
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

Highlights

Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Down duvet
Sofa bed - single
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
9.4 out of 10, Exceptional, (1014)
Excellence Playa Mujeres - Adults Only All Inclusive
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About the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 15 min walk
  • Playa Mujeres Golf Club - 17 min walk
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 88 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
Located close to North Beach and Gran Puerto Pier, Atelier Playa Mujeres - Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, free beach cabanas and beach massages. Indulge in a deep-tissue massage, reflexology and a manicure/pedicure at NUUP SPA, the on-site spa. At the 14 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Fitness classes are offered at the health club; the property also has 3 poolside bars, a corner/local shop and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and shopping on-site.
Other perks at this property include:
  • 2 outdoor pools with 2 swim-up bars, free cabanas and sunloungers
  • Free self-parking and valet parking
  • Free bike hire, a 24-hour front desk and a TV in reception
  • Tour/ticket information, wedding services and golf cart on-site
  • Guest reviews say great things the dining options, pool and helpful staff
Room features
All 593 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 12 bars/lounges
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 poolside bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 320 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number AVH161104JQ0

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Frequently asked questions

Does Atelier Playa Mujeres - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools.

How much does it cost to stay at Atelier Playa Mujeres - Adults Only - All Inclusive?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Atelier Playa Mujeres - Adults Only - All Inclusive on 18 Feb 2025 start from AU$1,380.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atelier Playa Mujeres - Adults Only - All Inclusive pet-friendly?

Yes, Atelier Playa Mujeres - Adults Only - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 320 per pet, per week. Service animals are exempt from fees.

How much is parking at Atelier Playa Mujeres - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Atelier Playa Mujeres - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Atelier Playa Mujeres - Adults Only - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, volleyball, aerobics classes and more.

Where is Atelier Playa Mujeres - Adults Only - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 0.9 mi (1.4 km) from Playa Mujeres Golf Club, and within 9 mi (15 km) of Gran Puerto Pier and North Beach. Plaza 28 and Cancun Convention Center are also within 16 mi (25 km).

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 871 out of 1102 reviews
Rating 8 - Good. 121 out of 1102 reviews
Rating 6 - Okay. 54 out of 1102 reviews
Rating 4 - Poor. 26 out of 1102 reviews
Rating 2 - Terrible. 30 out of 1102 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, well maintained. This was my second time at the resort and again experienced a relaxing 4-night stay with stunning amenities and top-tier service. I am giving 4 stars because my husband and I ate shrimp that was not properly prepared and we got sick from it (from the steak restaurant, Los Abrazos). The shrimp tasted off and texture was really gross - we spat it out but found outselves having stomach issues during the night. Perhaps if we did not have that dish it would have been a perfect experience.
Stayed 4 nights in Feb 2025

6/10 Okay

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorraine Adjaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at, just amazing and would defo recommend and return. A bit of a drive from airport and taxi was very expensive
Stayed 2 nights in Dec 2024

8/10 Good

Renee, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Korey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve ever been to, food/beverages were always good and amazing service by all employees on site during our stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beach and pool area were fantastic as was the service. The rooms are beautiful and well appointed. The VIP service we received through Expedia was awesome, Top floor room with amazing ocean view. The food was very good, one of the best we have had at all inclusive resort. We will definitely return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options, the property was really nice, the rooms especially. One downside was there was only 1 hot tub on the property and the two pools were on the opposite sides. I would have preferred if they had more hot tubs/pools.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer, Fishers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was upscale and beautiful. Loved the rooms and the food was wonderful. Everything was new and kept up. Beach was gorgeous. Only complaint was how spread out the property was.
Stayed 1 night in Jan 2025

10/10 Excellent

William Moura

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 4 nights in Dec 2024

2/10 Terrible

Brandon

Travelled with group
This resort was okay. I expected more out of it for the price we paid but some of the staff made it better. The only restaurants we seemed to enjoy was Kopai, Cilento (for lunch, El Susprio (for lunch) and the taco cart stand. The drinks were great at most of the bars and the bartenders were great. The beach isn’t anything spectacular, just a regular beach with no excitement. It was disheartening that a day prior into leaving, my money was taking out of my wallet by one of the staff members cleaning my room and when I went to the concierge to report it, Melissa stated that she could assure me, that none of the staff member’s at their resort would ever do that. So an investigation is being done now and my 400 Euro is gone but you would think being at a 5 Star Resort, that you wouldn’t have this problem. I won’t be returning to this resort any more. That put a terrible taste in my mouth and for someone to literally go in my wallet and take my money is a complete shame.
Stayed 7 nights in Jan 2025

8/10 Good

clark e, delafield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mixologist Bar staff/ great pool staff towel guy was amazing along with the wait staff ! Would like more entertainment around pool & poor evening entertainment-Shows
Stayed 7 nights in Jan 2025

10/10 Excellent

Rhennetta Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Got a swim out room and it was stunning and so relaxing. Food was fantastic. Overall there are so many pools and things to do that nothing was overly crowded. Even had a sports bar to watch the playoff football games out. Will be going back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , and friendly staff . The steak was good but the lobster can use some TLC. I would visit here again .
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the food options. Loved Maria Dolores. Took our waiters reccomendations and the food was excellent (My husband is a retired Chef) It is a must! We also opted for a chef's dinner at Cilento, we purchased wine and the chef created a special menu for us. Amazing. Thank you Artoro, Chef Israel, Andreas and Octevi! We opted for an Inspira room a swim out. Our butlers Leyner and Carlos looked after us daily. We enjoyed the relaxing pool and our time in a cabana at the beach. The water is swimable. Our favorite waiter was Alberto who always remembered our orders. The relaxing pool was quiet except for one day where they booked a private party - thankfully we planned that as one of our beach days. The concierge helped us get into our room one evening when we both forgot our bracelets. La Consentida was our place for breakfast. The waiters were excellent and even the hostess remembered our name. Food was excellent. Lots of variety as well. My husband, a cyclist, joined in a morning of cycling. The tour was informative. We'll take his cycling gear next time. The resort is very walkable and there are golf carts that will transport those with mobility issues. Can't wait to return next year!
Stayed 9 nights in Jan 2025

8/10 Good

Samuel

Stayed 3 nights in Jan 2025

10/10 Excellent

Karl Jude

Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that you could not make dining reservations until after you got room key. We were there for 5 hours before the room was ready and by that time NO a restaurant reservations before 9:30 pm- This is unacceptable and a huge detriment to a stay
Stayed 3 nights in Jan 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
1. Our toilet broke three times. Each time a person would come fix it, it would break again. I had to remind the front desk to send someone after they said they would, and they occasionally did not. 2. The thermostat broke twice. Two nights were too warm as a result. My wife is pregnant and this was not convenient at all. Again, I would have to remind the front desk to send someone after telling me they would. Sometimes, the issue would need to wait until the next day. 3. Bees swarmed the exterior door, stinging me three times when trying to enter the room. I’m very lucky that I am not allergic to bees. Nonetheless, this was incredibly painful. We don’t keep food out, so this was unrelated to what was on the inside of the door. 4. The concierge / front desk staff did not seem interested in making any of this right despite superficial words of sympathy. They initially offered to send a sole bottle of sparkling to the room (FOR MY PREGNANT WIFE), at an all-inclusive where the alcohol is … already paid for. Thanks Atelier! 5. They insisted on only discussed further measures at check out when they knew I’d be in a rush to leave. In the end, their final offer to make it right was to pay for our visit to the spa one morning. This is not enough. The week was stressful due to the constant issues and required chasing / follow ups for both maintenance and information. 6. Per the above, they sent a clear message that client satisfaction is not a priority. I am so disappointed.
Stayed 7 nights in Jan 2025

10/10 Excellent

Seyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im writing this review as i’m waiting for my ride to pick me up to the airport. As a single male seeking a luxury all inclusive adult only with amazing beach, this place was truly paradise. In fact, this was my 2nd visit followed by 2023. The whole staff was very well mannered and most of the staff knew my name and always had alot of energy and made sure the guest were having great time The room amenities were very well equipped and the room service was top notch. I had a small issue with the room, but it was rectified almost immediately. If i have to say one thing that was not amazing, was the food. I would say it was good which i was happy, but it wasn’t amazing. I stayed 7 nights and 8 days. I highly recommend
Stayed 7 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atelier is an exceptional, luxurious, beautiful resort. It is absolutely the best place I have ever stayed. The level of service my sister and I received during our stay recently was above and beyond anything Ive ever experienced. We had a butler for the first time ever. Alexis went out of his way to be helpful and kind and provide the best service possible. The spa is like a visit to heaven including hydro therapy, facials, massages, pedicures. The food is excellent, whether it be room service or one of the restaurants. The pools are gorgeous. Every employee at Atelier is friendly, kind and extremely helpful. I cant say enough good things about Atelier. It is exquisite. I cant imagine any resort being any better.
Stayed 11 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the resort was spotless. Everyone greeted us with a “welcome home”. The food rivaled any fine dining experience! By far my favorite vacation!
Stayed 6 nights in Jan 2025

10/10 Excellent

Loulou, New york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food. Very attentive staff. Beautiful views
Stayed 6 nights in Jan 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous!
Stayed 2 nights in Dec 2024