See all properties

Elite Vacation Club

4.5 star property
Indulge your senses with kayaking and Mediterranean cuisine by day. Then unwind under starry skies near an oceanfront oasis.

Photo gallery for Elite Vacation Club

Front of property - evening/night
Lobby sitting area
Exterior
View from property
5 outdoor pools
At Elite Vacation Club, step into a tropical paradise with 5 outdoor pools and a children's pool. With the beach just steps away, unwind at the spa or grab a drink at the beach bar while taking in breathtaking views.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • All-inclusive
  • Room service
  • Housekeeping
The current price is AU$887
includes taxes & fees
21 Feb - 22 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for One Bedroom Ocean View - Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom Ocean View - Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Ocean View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Garden View - Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Garden View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Garden View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Garden View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Garden View - Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Garden View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

View from room

Deluxe Ocean 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

View from room

Deluxe Ocean 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Garden View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Garden View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe Ocean 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - All Inclusive

View from room

Deluxe 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

View from room

Deluxe 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 1,007 reviews
The price is AU$574
includes taxes & fees
3 Mar - 4 Mar
Villa del Palmar Cancun Luxury Beach Resort & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 78 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Elite Vacation Club

Luxury family-friendly resort near Ultramar Ferry Puerto Juárez
Take advantage of a beach bar, a corner/local shop and a terrace at Elite Vacation Club. With a white sand beach, free beach cabanas and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a Swedish massage and a facial at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Enjoy the 24-hour gym, as well as activities, such as beach volleyball and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this resort include:
  • 5 outdoor pools and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Massage treatment rooms, multilingual staff and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 415 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and pillow menus.
More amenities include:
  • Hypo-allergenic bedding and down duvets
  • Showers, free toiletries and hairdryers
  • 50-inch flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 0 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
Property Registration Number TRM180530UU8

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Frequently asked questions

Does Elite Vacation Club have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Elite Vacation Club?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Elite Vacation Club on 21 Feb 2025 start from AU$886.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elite Vacation Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elite Vacation Club?

Self-parking and valet parking are free at this property.

What time is check-in at Elite Vacation Club?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Elite Vacation Club?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Elite Vacation Club provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Elite Vacation Club?

Some rate plans available at this property are all-inclusive.

Where is Elite Vacation Club located?

Nestled on the beach, this Punta Sam resort is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).

Elite Vacation Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 77 reviews
Rating 8 - Good. 15 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 7 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Efrat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ronald H Braswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fabulous. Staff was very helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Blackstone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, well maintained and excellent customer service!
Stayed 5 nights in Nov 2024

10/10 Excellent

Alecia Marie

Travelled with family
Liked: Amenities
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Stayed 4 nights in Nov 2024

8/10 Good

Makarios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
Stayed 7 nights in Jul 2024

8/10 Good

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Jun 2024

10/10 Excellent

Shanna

Stayed 3 nights in May 2024

10/10 Excellent

Alecia Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.
Stayed 4 nights in Apr 2024

4/10 Poor

Robert Edward

Disliked: Staff & service, amenities
The pools where nice the staff were so so the liquor was terrible and watered down the staff always try to get you somewhere into spending slot Of money for literally everything they charge for they told us we had all inclusive up until we arrived there they said it wasn’t all inclusive and had to end up spending money for everything when we made sure to get a all inclusive resort, and they know now you have no other choice After traveling there and taking multiple layover flights to get there and sleeping at random airports to get to that resort and then being told that our stay wasn’t all inclusive and we have no other choice but to end up staying there. Other then that the place was ok but not really much to do there at that resort !
Stayed 5 nights in Apr 2024

10/10 Excellent

Cindy Anai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
Stayed 4 nights in Apr 2024

4/10 Poor

Moisés

Stayed 5 nights in Apr 2024

8/10 Good

Sara

Stayed 5 nights in Apr 2024

10/10 Excellent

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY HUSBAND AND I HAD A GREAT TIME! WE WAS THERE CELEBRATING MY 49TH BIRTHDAY! WE WILL BE BACK SOON!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bianca T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean and courteous ,
Stayed 4 nights in Apr 2024

8/10 Good

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel can become very expensive due to charge of every meal.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Na
Stayed 5 nights in Apr 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family vacation
Stayed 7 nights in Feb 2024

10/10 Excellent

Henry, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
Stayed 4 nights in Mar 2024

10/10 Excellent

CARY, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort! Everything was great
Stayed 6 nights in Feb 2024

8/10 Good

Leszek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 7 nights in Feb 2024

4/10 Poor

Kelton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.