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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Relax on your own slice of paradise with free cabanas and enjoy live shows under the stars. Take advantage of surfing lessons or paddleboarding activities.

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Couples treatment room(s), sauna, steam room, body treatments
Miscellaneous
View from room
Property grounds
Free minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$1,012
includes taxes & fees
26 Feb - 27 Feb

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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8.8 out of 10, Excellent, (3590)
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includes taxes & fees
27 Feb - 28 Feb
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About the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk
  • Punta Sam Beach - 13 min walk
  • Mujeres Beach - 18 min walk
  • Playa Mujeres Golf Club - 7 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury all-inclusive property refurbished in 2024 and located near Ultramar Ferry Puerto Juárez
At SLS Playa Mujeres – ALL Inclusive Collection, you can look forward to an adjacent golf course, a marina and a nightclub. This property is a great place to bask in the sun with a private beach, free beach cabanas and 3 beach bars. Treat yourself to a body scrub, a body wrap or a deep-tissue massage at Ciel Spa, the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. The 24-hour gym offers fitness classes and yoga classes; other things to do include snorkelling, surfing/body boarding and kayaking. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide
  • Free self-parking
  • Free bike hire, a beach club on-site and meeting rooms
  • Golf cart on-site, a billiards/pool table and luggage storage
Room features
All 498 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Children's slippers and free infant beds
  • Rainfall showers, hairdryers and shampoo
  • 42-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkelling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (8,719 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 4000.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 19 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on 26 Feb 2025 start from AU$1,006.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SLS Playa Mujeres – ALL Inclusive Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 19 kg per pet. There's a fee of USD 4000.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at SLS Playa Mujeres – ALL Inclusive Collection?

Self-parking is free at this property.

What time is check-in at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SLS Playa Mujeres – ALL Inclusive Collection?

Checkout is at noon.

Are there all-inclusive benefits at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, the property is all-inclusive. All food and drinks are included.

Where is SLS Playa Mujeres – ALL Inclusive Collection located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Playa Mujeres Golf Club and Mujeres Beach are also within 3 miles (5 km).

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 133 reviews
Rating 8 - Good. 17 out of 133 reviews
Rating 6 - Okay. 12 out of 133 reviews
Rating 4 - Poor. 2 out of 133 reviews
Rating 2 - Terrible. 6 out of 133 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fun hanging out around Twiggy’s pool. Food was good for all inclusive. Drink selection was good.
Stayed 4 nights in Jan 2025

8/10 Good

Kathleen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The architecture and interior design of the hotel is amazing! Understanding that this is a new hotel, it is evident that the staff are learning and refining their processes. The check-in process was not smooth, they misgendered me and my partner the entire time and though they assured me that they would make the stay memorable since it was my partner’s birthday, nothing particular happened was done. Dining options are plenty for a 4-5 night stay. The Market had a bounty of options which I appreciated.
Stayed 4 nights in Jan 2025

6/10 Okay

David Santos, Westport

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In general, the property was very nice, the rooms were spacious with comfortable beds and excellent housekeeping services. The beach was wonderful and well kept. Beach service was friendly and responsive. My only negative were the restuarants. Not sure what the problem was, but there was definitely a disconnect between the servers and the kitchen. Orders were wrong, ordered items forgotten, and timing was off. The servers were not attentive and would disappear for long stretches while we went thristy and hungry. The only restuarants that seemed to have their act together was the Italian and Mexican restuarants. Perhaps it's a lack of staff or a lack of training or general mismanagement. Lunch and dinner were very challenging. Food quality and prep (when it arrived) was good. On my last morning at the buffet, my parting gift was intestinal distress...ugh! Hopefully they can get their act together because otherwise it was very nice and enjoyable.
Stayed 7 nights in Jan 2025

8/10 Good

Judith, Nichols

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many kids and no place to eat breakfast or dinner without them!
Stayed 6 nights in Jan 2025

10/10 Excellent

curtis

Travelled with partner
people are very nice. The hotel is not really what I would consider five stars. We had lots of problems with our thermostat. It would run like it had a mind of its own. We asked to switch rooms and although the hotel was not very full, they kept saying all the rooms were taken. It is very nice hotel over I would say it’s worth four stars definitely not a five star.
Stayed 4 nights in Jan 2025

8/10 Good

Mary Doyle

Travelled with group
Beautiful resort. VERY comfortable beds! Excellent beach team and housekeeping. Restaurant service leaves a great deal to be desired (except breakfast buffet). Our experience was especially disappointing at Lotus.
Stayed 7 nights in Jan 2025

8/10 Good

Kamran

The services were slow , waiting list so long
Stayed 5 nights in Jan 2025

10/10 Excellent

Simona, ypsilanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, food is great, best from all is Lotus, Steak house . Clean, modern resort, lots of options for kids, adults are separated.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the SLS Playa Mujeres. The staff were very polite and the service was great. The quality of the food was also great. The property is brand new and very beautiful with lots of things to keep children entertained. I found the rooms to be a tad on the small side compared to similar resorts at this price point, but all was very clean and well taken care of.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa Mirian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing experience for our first time at Cancun. This place is amazing. Also, very safe for families. They have very strong security in order to maintain safety and privacy for the customers. Everyone was super friendly and very helpful. The food quality amazing!!!!!!! We will definitely come back soon.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amin Anvari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. This was the best hotel i’ve ever visited. Clean, great staff, great foods. Great Everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Zarnaz Tala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Saunak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! My platinum Expedia status was honored and I received a beautiful upgrade. New property, but a wonderful stay. Amazing food and service.
Stayed 10 nights in Jan 2025

10/10 Excellent

Vivian Johsuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great food, and fantastic adults only pool area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffery Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I’ve ever been to! The liquor selection is great! Food is excellent! The pool is heated which is great for January! Can’t say enough about how much my wife and I enjoyed the adult only area!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ebrahim, Metuchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property best view friendly staff and it’s amazing for the children.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vida, Toronto

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Truly a 5 star hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

yoel, yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services best hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities,service, Courteous, professional friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

tuncay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place Amazing hospitality.
Stayed 4 nights in Jan 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed reviews here. Definitely not a 5 star property and never truly will be when comparing to other luxury 5 stars. Food and drinks: Above average for an all-inclusive. Still could use some work but overall pretty good. Upgraded alcohol and good sit down restaurants. Daytime options are limited and not great. Pool food was terrible. Adult pool bartenders are terrible. Make inconsistent drinks and don't make them how you request. They should replace these with better bartenders. Rooms: WAY TOO SMALL. Don't be deceived, they advertise larger rooms on the website but they're all the same size (540 sf which is small for a resort that claims to be 5 star). The rooms they show as being larger are just including balcony square footage which is deceiving as far as I'm concerned. Beach: Good beach, it's tucked in a marina so water is calm Monkey Bar is awesome, best bartender on the property Adult pool is great. Family pool is underwhelming. Too small, it was freezing and we had to beg like eight different people to heat it. 80 degrees and sunny and pool was empty because it was so cold. Hotel already showing some wear even though it's brand new. They need to go back through and do some work to make it look new. Imagine it won't age well. We had a hot tub on the roof and the water was so gross (brown) that we refused to get in it. Location not bad but you can't walk anywhere up and down the beach because it's confined in the marina.
Stayed 6 nights in Dec 2024

10/10 Excellent

DOHYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025