Punta Sam Holidays from AU$3,192

It is a very nice hotel, safe, with an excellent work team, it has a lot of potential, but in my opinion it needs some maintenance, such as improving the air conditioning system, the water pressure in the bathroom etc.. small things, the food at The buffet was good, the only thing I didn't like was the coffee in the buffet , but I could have a nice cup a coffee at the cafeteria.

Staff was very friendly and food was very good. Room was always cleaned and restocked daily.

Resort is gorgeous. Our room was very nice and clean. Going in June you have to expect hot days and for us coming from dry heat the humidity as well. We spent most our mornings on the beach and relaxing with the cool ocean breeze. Most days the beach comber would clean up the seaweed often...last day it was not done very often and piled up and created a sewage smell. Snack hut and bar by the beach are amazing and the staff was great the entire time. Food was good and drinks were tasty. Negatives that we just found unpleasant...Put AC in the lobby bathrooms....they are like a sauna and it was worth walking back to your room to use the bathroom. Way to hot to even use quickly. We are from beef country and if you have ever had a good steak do not get your hopes up for the steak house. Not what we are used to so if you have good steak at home this would be a restaurant to skip. Japanese was our favorite. Wife got under cooked chicken and we kind of expected someone to say something but manager looked at her chicken with the chef but never said anything to her. All other food was good and had a very good variety. On our last night one of the couples in our group received a bottle of wine...other 2 couples did not. One couple received a call to leave luggage outside of room morning we departed other 2 did not. To many inconsistencies on customer service. Group of 6. 3 Married couples.

Staff was exceptionally friendly and the sweetest people. Overall it is a quiet and chill resort but a beautiful property. You will have access to the sister properties for more night life and dining options but those are clothing required. Would definitely recommend private car trans it’s only $100 each way and still a 80 ride to airport. It’s an older crowd when we went but a few our age (45/50)

Don't trust the photos for this resort. At one point in time it may have looked like the photos but now it definitely needs some sprucing and upkeep. The floor tiles in my king suite were chipping and breaking away, there were tiny ants along the wall in my room, and there was A LOT of leaking from the ceilings all around the resort when it rained. The food was mediocre. While being in a different country i would hope to have cuisine of that country but the food definitely catered to an American palate - and wasnt that good. But as the saying goes, you get what you pay for.