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"Everything about this property was very good. The breakfast was ample and had a lot of different options. The staff was friendly and courteous. I felt we were treated very well while we stayed there. The room was clean and very comfortable and spacious. Our bed was very comfortable and large. More like a king size bed than a delux double. Everything is within an easy walking distance. We enjoyed our stay very much "

"friendly staff , hotel was clean and organised, reception staff lets stay until 3 for check out , wonderful experience , we will definitely come back again. "

"Amazing place to stay. Breakfast was really good. Best omlette i ever had. Caring and friendly host. Receptionists (julia) fantastic"

"I had an absolutely wonderful stay at this hotel in the heart of Vlore! The location couldn't be more perfect—right in the city center, within walking distance of all the major attractions, restaurants, and shopping. The hotel itself was spacious, modern, and impeccably clean, with all the amenities I needed for a comfortable and relaxing stay. The staff was incredibly friendly and attentive, always available to assist with any questions or recommendations. The view from my room was stunning, overlooking the beautiful crystal clear beach. I couldn't have asked for a better experience—whether you're visiting for business or leisure, this is the perfect place to stay. Highly recommend!"

"Good hotel, great breakfast, clean and tidy one street away from the seafront."

"Excellent property with a beautiful view Polite and friendly staff "

"This is our third stay at this hotel and we continue to be impressed and content with the service. This time we also had evening meals included as well as breakfast- the choice was good and changed each evening. Towels provided for the beach were helpful and clean. We will be back! "

"Budget room is exactly as pictured but NOT in the vila arial. It was actually down the street in a seperate place. The room WAS as advertised and great for price, just not in the vila as shown in the pictures"

"Firstly the good - The rooms were spacious with a lot of storage although the beds were cheap so they creaked a lot. The breakfast was average but had a nice view and the pool area was quite nice. Now the bad - No shower curtains so the entire floor got wet. Thin walls meaning you could hear all the doors of other guests slamming throughout the night. There is a hole in the wall to the outside in the pool area and one night there was a rat running around. We arrived at check in and was told that we would have to make a payment directly to the hotel even though I had already booked and paid through Hotels.com. l queried this and was told they no longer had a contract with them and that I needed to contact Hotels.com who would phone Hotel Aerial and that they would authorise the refund. This was confirmed by Hotels.com but said that it would take up to 5 days to process. Upon returning home, Hotels.com contacted me and informed me that Hotel Aerial did not authorise the refund which meant that the hotel took double the money intentionally - Hotel Aerial straight up lied to me just to get double the money, this is inexcusable! Being a loyal customer, I’m even disappointment at Hotels.com for ensuring I would get a refund otherwise I wouldn’t have done it! I've tried to be as fair as I can with this review, I am just disappointed that the hotel would lie to me just to earn a bit more money and if the service and quality was good enough I probably wouldn't have mind as much "