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"The staff at the hotel was excellent - multi lingual and easy to communicate with. Such a beautiful quaint hotel. Loved our stay."

"Arrived at hotel and was double charged for booking (by Expedia and front office staff) at checkin. Staff/Manager apologetic and refund the difference in cash.Was initially given a car park view room with balcony over a smoking area and cigarette smell coming up from below. Was promptly given a new room overlooking the river. Excellent hotel and facilities, staff friendly and everything clean. No USB outlet in room."

"Nice hotel with great atmosphere and fantastic location:)"

"I loved the hotel. The staff was kind. The hotel was beautiful. The location is perfect.its very clean. It was the best stay in albania for us! Thank you so much!"

"The team at Pupa Winery is exceptional! We stayed with them for 5 days and boy, were we lucky. A vineyard and winery tour with tasting is included in the price and what a blast! We had so much fun, we stayed on and had a beautiful dinner and made friends. The owners and the team are warm and friendly. Breakfast was traditional Berati with a spread of fresh fruits, vegetables, olives, cheeses and even petula made to order! If I have to complain, the WiFi is weak in the room but it’s so easy to...

"The room was small and basic. The air conditioning unit did not work particularly well. However the free breakfast was good and varied."

"Welcomed by kind staff and good breakfast and location to access to old town and restaurants & cafes. "

"Really nice and clean accomodation. Very good service and royal breakfast"

"Perfect location for visiting Berat"

"We had a grate stay there Clean, beautiful view, traditional style "

"Breakfast was inkludert, but we had to pay ekstra for that, and it was horrible, dry bread, no cheese, no ham, no jam ......"

"Really friendly service, modern clean rooms and well organised breakfast "