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Hotel Ermitage

2.0 star property
Step into this historic city with confidence. You're just steps away from iconic landmarks like Château Frontenac.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room
Economy Plus Room
Combined shower/bathtub, hair dryer, towels
Economy Plus Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
The price is AU$170
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Hôtel Champlain Vieux Québec

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1005)
The price is AU$152
includes taxes & fees
29 Jan - 30 Jan
Hôtel Champlain Vieux Québec
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About the area

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 6 min walk
  • Château Frontenac - 6 min walk
  • Quebec City Convention Center - 8 min walk
  • Quartier Petit Champlain - 11 min walk
  • Quebec Cruise Terminal - 15 min walk

Getting around

  • Quebec Palace Station - 12 min walk
  • Jean Lesage International Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Hotel near Château Frontenac
Close to Quebec City Convention Center and Quebec Cruise Terminal, Hotel Ermitage has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • A porter/bellboy, smoke-free property and multilingual staff
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Ermitage include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, housekeeping and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 25 per night)
  • Limited on-site parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 2024-08-31, 063210

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is Hotel Ermitage pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ermitage?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Ermitage on 2 Feb 2025 start from AU$170.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ermitage?

Self-parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Ermitage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ermitage?

Checkout is at 11:00 AM.

Where is Hotel Ermitage located?

Located in Old Quebec, this hotel is within a 10-minute walk of Terrasse Dufferin Slides and Château Frontenac. Quebec City Convention Center and Quebec Cruise Terminal are also within 1 mile (2 km). Quebec Palace Station is 12 minutes by foot.

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 230 out of 656 reviews" "
Rating 8 - Good. 245 out of 656 reviews" "
Rating 6 - Okay. 117 out of 656 reviews" "
Rating 4 - Poor. 38 out of 656 reviews" "
Rating 2 - Terrible. 26 out of 656 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-francois

Travelled with partner
Liked: Cleanliness
This is very European in style. Room is in a perfect location without the tourist generated noise. But it is old European style so if you are looking for modern and large space this is not for you.
Stayed 1 night in Jan 2025

10/10 Excellent

Brayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big rooms and space for our family
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with partner
Worst place I have ever stayed. To start, no parking available anywhere close - I had to park a pit a 10-12 minute walk from the hotel. Then, we did not have sufficient towels. It was very warm in the room and no temperature control in the room (central heating). However the wax air conditioning that we could have used but the were no batteries in the remote and no controls on the air conditioning unit!!! Finally, to top it off, the TV was not working properly, we kept losing the cable signal. The worst experience of my life in terms of a hotel. Do not go there!
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the walls of Quebec, great restaurants nearby . Excellent room for four people
Stayed 1 night in Dec 2024

8/10 Good

Garry, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Dec 2024

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness
We had a Superior Room. The room was much larger than I expected. A little outdated, but it was a pleasant room. Downside is that it got pretty cold in the room and we couldn't figure out how to make it warmer. It was tolerable though. The entry door is quirky. I finally learned that after putting in the code, you had to do a little lift to the door to get it open. It is not intuitive, and at times took five tries to open. There also is no parking and the lot they suggested to us was full since it was Christmas season. I drove for about 20 minutes and found a lot at Place D'Youville that was a 10 minute walk. It was awkward unloading (and loading) at the alley behind the hotel but doable. Overall I paid $30CAD to park for 2 nights. The best part of the hotel, and what makes it completely worth it, is the proximity to EVERYTHING! It was easy to walk to all the attractions, the Christmas Market, and dinner (make reservations for dining!) Overall, a positive experience for the four of us (two parents, adult child, teen daughter).
Stayed 2 nights in Dec 2024

4/10 Poor

Alexey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The worst mantras I've ever seen in hotels. The shover worked fine for a couple of minutes only. After that, I was only able to make the water either ice cold or extremely hot.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy, walking distance to everywhere. Will back again.
Stayed 2 nights in Dec 2024

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! We had a gorgeous view of the Frontenac and it was very clean. Was the perfect distance from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Edwige

Liked: Cleanliness
En général, c’était bien mais voici quelques irritants: - le fait qu’il n’y ait personne à la réception, c’est impersonnel et pas très chaleureux; - il y avait une mauvaise odeur dans la salle de bain et il n’y avait pas de ventilateur pour assainir l’odeur; - le fonctionnement du téléviseur est complexe, il a fallu déplacer un fil, le rebrancher et finalement ça a fonctionné, il y aurait lieu de laisser une note explicative aux clients; - il n’y avait pas de note également pour le fonctionnement de la cafetière, nous n’avons pu l’utiliser; - il manque une poubelle dans la salle de bain (pas pratique pour les femmes qui doivent se changer, on doit sortir de la toilette pour jeter sa serviette); - pas de brosse pour le bol de toilette; - personne à la réception au départ; - pas d’espaces de stationnement et aucune information au préalable de la possibilité de payer le stationnement à 25$.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very short walk downtown! Everything you need for a good nights sleep!
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small non serviced style hotel. The location is the best, room was small but had everything we needed. We will deffinitley stay again .
Stayed 4 nights in Nov 2024

8/10 Good

Shilpa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was little rough for us. The code that we were provided to check in, did not work for us. We had to call the emergency line to ask the hotel staff to let us in. However, the family suite was absolutely stunning and very clean. Everything was smooth after that. I loved the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel .
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and the place was very cute and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hemish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue/
Stayed 1 night in Nov 2024

10/10 Excellent

Cirex Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good walking distance from La Petite Champlain and other attractions within the walls of Old Quebec. I liked the service, they have nice accommodating staff and the room was clean. Although, the parking was a little far from the property but as expected since parking within the walls of the city has always been a hassle. Overall it was a nice hotel and affordable in my opinion.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I three starred staff because I never encountered any staff and there wasn’t a n/a option. Would definitely stay here again. No parking available on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Otis B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authentic experience in old Quebec. Walkable to all the sites and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2024

10/10 Excellent

tap

Stayed 1 night in Oct 2024

4/10 Poor

Juliet

Stayed 1 night in Sep 2024

4/10 Poor

Concetta

1 to 2 rating
It was very uninviting the lobby was Barron no one there to greet you it was cold no bathroom facilities no personal touch other hotels in the area seemed much more welcoming I felt I made a mistake by booking your hotel. The room was never made up. We were there for 3 nights in my opinion it was an expensive hostel I would not recommend this place
Stayed 3 nights in Oct 2024