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Hotel Citadelle

3.0 star property
Hotel in Québec City with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people)
Deluxe Apartment (8 people)
Breakfast meal
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Fridge
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.2 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 3
  • 1 King Bed
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About the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Les Galeries de la Capitale - 4 min drive - 5.2 km
  • Laval University - 5 min drive - 4.8 km
  • Laurier Quebec - 6 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.3 km
  • Vidéotron Centre - 8 min drive - 10.4 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities, such as a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and extended parking
  • Luggage storage, smoke-free property and a 24-hour front desk
  • A vending machine, free newspapers and tour/ticket information
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guest rooms at Hotel Citadelle boast comforts, such as air conditioning, as well as amenities, such as free WiFi and free newspapers. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Citadelle?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Checkout is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 miles (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4 km) away.

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Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 1015 reviews
Rating 8 - Good. 352 out of 1015 reviews
Rating 6 - Okay. 192 out of 1015 reviews
Rating 4 - Poor. 74 out of 1015 reviews
Rating 2 - Terrible. 71 out of 1015 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy parking, checking in and out. We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and peaceful
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place easy to find and decent price
Stayed 1 night in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025

8/10 Good

Kavita

Liked: Cleanliness, staff & service
I loved my stay. It was conviently close to eveeything!
Stayed 1 night in Jun 2025

10/10 Excellent

Naushin

Liked: Staff & service, amenities, property conditions & facilities
It was very comfy with all the necessities in it
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. About 25 minutes from Old Quebec. Very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

JACS

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect rooms for couples or 2 adults for best rate. I loved the stay there. Just 15 minutes to Old Quebec. Perfect place.
Stayed 1 night in Jun 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
.Thank u,it was so great accomodation.
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Liked: Amenities
I know people don’t have to speak English but the staff here did a great job.
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Disliked: Amenities
Tims, mcds close
Stayed 1 night in Aug 2025

10/10 Excellent

Musabuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

XiaBing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Jun 2025

8/10 Good

Igleimys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good services
Stayed 1 night in Apr 2025

8/10 Good

Andrianina Christina

Liked: Property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Deepjyot

Liked: Cleanliness, amenities
It was a good stay . But no phone to connect to reception. No complimentary water bottle ,
Stayed 1 night in Aug 2025

6/10 Okay

yougong

Liked: Cleanliness
PROs :good location, clean, easy parking CONs: little outdated facility, low water pressure in bathroom and the circuit breaker always short circuit when using microwave
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively close too airport. Bathroom fittings new and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍 Will definitely return. Thanks
Stayed 1 night in Jun 2025

2/10 Terrible

Ivo

Disliked: Property conditions & facilities
Place is terrible
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
If you just want a bed, perfect. Clean.
Stayed 1 night in Jun 2025

8/10 Good

JACS

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2025