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Hotel Citadelle

3.0 star property
Hotel in Québec City with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people) | Private kitchen
Free self-parking
Lobby lounge
Deluxe Apartment (8 people)

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private hot tub
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 3
  • 1 King Bed

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About the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Les Galeries de la Capitale - 4 min drive - 5.2 km
  • Laval University - 5 min drive - 6.3 km
  • Laurier Quebec - 6 min drive - 5.9 km
  • Aquarium of Quebec - 7 min drive - 7.7 km
  • Vidéotron Centre - 8 min drive - 10.4 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities, such as a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and extended parking
  • Coffee/tea in reception, smoke-free property and free newspapers
  • Luggage storage, a lift and a vending machine
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guest rooms at Hotel Citadelle boast comforts, such as air conditioning, as well as amenities, such as free WiFi and free newspapers. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Citadelle?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Checkout is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 miles (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4 km) away.

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Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1010 reviews
Rating 8 - Good. 366 out of 1010 reviews
Rating 6 - Okay. 193 out of 1010 reviews
Rating 4 - Poor. 72 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025

8/10 Good

Igleimys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good services
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvia

Liked: Amenities, property conditions & facilities
It was a good place to stay, inexpensive and quiet, nice staff and clean place. There is a lot of carpet so a strong smell of cigarette smoke maybe from years prior?
Stayed 2 nights in May 2025

10/10 Excellent

Bennie

Good experience
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wifi
Stayed 1 night in May 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

8/10 Good

Parth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property being clean and its quiet spot. Good we stayed. Little vintage, for someone who doesn’t like.
Stayed 3 nights in May 2025

10/10 Excellent

Norm

It’s a great motel that’s close to the airport
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
You pay what you get, so noisy, had to call front desk at 2 am...pay a little more and go somewhere else.
Stayed 2 nights in May 2025

10/10 Excellent

M.

Liked: Cleanliness
Overall it's good
Stayed 1 night in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and bathroom. Clean and cozy. Staff were all amazing.
Stayed 3 nights in Feb 2025

2/10 Terrible

Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Easy access to highway
Stayed 1 night in Feb 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Feb 2025

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
They say free breakfast on the website, but they don t have any. The clerk said they can barely run the place so, no breakfast. I dont mind that they don t have, just dont advertise that you do. Staff was nice
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great price great location for shows at videoton center. Nice bed good sleep!
Stayed 1 night in Dec 2024

10/10 Excellent

Iyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean, and helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Christel

Liked: Cleanliness, staff & service
It had bugs downstairs washroom
Stayed 1 night in Apr 2025

10/10 Excellent

LOUVIND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception was very nice and helpful. The cleaners were very nice also. Room very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service
The hotel is clean, staff is very friendly. I would recomend this place.
Stayed 1 night in Sep 2024

8/10 Good

Navi

Liked: Cleanliness, property conditions & facilities
Nice and maintained
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Liked: Amenities
Fine
Stayed 1 night in Mar 2025

6/10 Okay

Nadine

You get what you paid for. No complaints for the price
Stayed 1 night in Feb 2025

8/10 Good

Francine

Good
Stayed 1 night in Jan 2025