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Hôtel Palace Royal

4.0 star property
Hotel with a fitness centre, near Château Frontenac

Photo gallery for Hôtel Palace Royal

Interior detail
Front of property
Front of property
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is AU$209
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 9 min walk - 0.8 km
  • Château Frontenac - 12 min walk - 1.1 km
  • Quartier Petit Champlain - 14 min walk - 1.1 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Upscale hotel near Quebec City Convention Center
Located close to Château Frontenac and Quebec Cruise Terminal, Hôtel Palace Royal provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner and children's meals. Free wired Internet and a business centre are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A vending machine, a lift and a front desk safe
  • A gift shop, a 24-hour front desk and wedding services
  • Guest reviews say great things the dining options, helpful staff and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and cots/infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day.
Cots (infant beds) are available for CAD 15.0 per day

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on 30 Mar 2025 start from AU$208.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal?

Self-parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Palace Royal located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Quebec City Town Hall are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

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Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1463 out of 2877 reviews
Rating 8 - Good. 863 out of 2877 reviews
Rating 6 - Okay. 316 out of 2877 reviews
Rating 4 - Poor. 140 out of 2877 reviews
Rating 2 - Terrible. 95 out of 2877 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Had a great stay
Stayed 2 nights in Dec 2024

6/10 Okay

C

Great location
Stayed 3 nights in Feb 2025

8/10 Good

Kristen

Great central location!
Stayed 2 nights in Oct 2024

8/10 Good

Marco

Very nicely located in the heart of Quebec City
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Family friendly in a great location.
Stayed 3 nights in Dec 2024

8/10 Good

Ngoc

Convenient location
Stayed 4 nights in Jan 2025

10/10 Excellent

CHRIS

Love the atrium.
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Great place and amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Great spot to stay, five minutes from the old city, 10 minutes from the train station, everything is within walking distance, facility is showing a bit of age, but has become almost classic in its appeal!
Stayed 4 nights in Feb 2025

10/10 Excellent

nathan

We enjoyed an incredible holiday stay at this hotel, which is located beside one of the gates to the old city of Quebec.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hannah

Amazing place to stay, my only negative was the breakfast buffet was expensive $30/person for what it was, but you don’t have to eat there you can go to numerous restaurants right around the area. Our favourite was Le Billig crepe place!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Great location. Competitive price. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Nolan

Staff was very friendly, the hotel had amazing views and was located in an amazing spot right near everything!
Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Centrally located
Stayed 2 nights in Feb 2025

10/10 Excellent

Jazz

It was a really nice stay and the building is amazing. The staff was really nice with all of our requests.
Stayed 1 night in Jan 2025

8/10 Good

Alain

Good hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Erin

This night was lovely. I have another review for my Friday to Sunday stay
Stayed 1 night in Feb 2025

10/10 Excellent

GRACE

Location
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelly

The assistant manager is amazing, best customer service anywhere
Stayed 3 nights in Feb 2025

10/10 Excellent

Xavier

We had an amazing time in old Quebec. Hotel was in the perfect spot for me and my family. Clean room, comfortable beds and attentive personnel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohammed

The room was very clean and didn't have a carpet which was super good. It was walking distance to Château Frontenac. Bery good experience for the kids because of the swimming pool.
Stayed 2 nights in Mar 2025

8/10 Good

Jadwiga

Nice , clean property. Perfect size for our famy of 5. Definitely will be coming back in the future.
Stayed 3 nights in Feb 2025

10/10 Excellent

Holly

My family and I loved our time at Hotel Palace Royal. This was our first time as a family in Quebec City and we are so happy we choose this property to stay at, close to everything you could want! We are already talking about coming back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lily

Great room and wonderful view
Stayed 2 nights in Dec 2024

10/10 Excellent

Zach

Perfect
Stayed 3 nights in Feb 2025