See all properties

Le Bonne Entente

4.5 star property
Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Bonne Entente

Couples treatment room(s), hot tub, body treatments, aromatherapy
Front of property
Bar (on property)
Interior
2 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Bar
    Bar
The price is AU$271
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Business Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Business Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cocooning Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Cocooning Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terzo Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Distinctive Room, 1 Queen bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 Queen bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 35.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terzo Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Terzo Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed | Living area

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Bathrobes
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Terzo Room, 2 Double Beds (Accessible)

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

Flat-screen TV

Classic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Spa, 1 King Bed + 1 Double Sofa Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area

Suite Spa, 1 King Bed + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Distinctive Room, 1 King bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Suite Plus, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Queen Suite Plus, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King bed

Loft, 1 King bed

Loft, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Premium bedding, minibar, in-room safe, desk

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Hôtel Plaza Québec
Pool
Hot tub
Parking included
Free WiFi
8.2 out of 10, Very good, (2317)
The price is AU$159
includes taxes & fees
8 Dec - 9 Dec
Hôtel Plaza Québec
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6

What's nearby

  • Aquarium of Quebec - 4 min drive - 4.1 km
  • Laurier Quebec - 4 min drive - 3.8 km
  • Laval University - 5 min drive - 3.6 km
  • Place Sainte-Foy - 5 min drive - 4.4 km
  • Laval University Hospital - 5 min drive - 4.2 km

Getting around

  • Quebec Sainte-Foy Station - 7 min drive
  • Jean Lesage International Airport (YQB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Restaurant le Subtil - ‬16 min walk
  • ‪Pacini - ‬19 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬3 min drive

About this property

Le Bonne Entente

Luxury family-friendly hotel near Aquarium of Quebec
You can look forward to a nightclub, a poolside bar and a terrace at Le Bonne Entente. Indulge in a facial, a body wrap and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Stay connected with free wired Internet, and guests can find other amenities, such as an art gallery on-site and a garden.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, supervised childcare (surcharge) and concierge services
  • A vending machine, a gift shop and tour/ticket information
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 160 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating and electrical adapters/chargers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 23 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-11-30, 005843

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

Does Le Bonne Entente have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The swimming pool is closed seasonally each year from October 15 until May 23.

How much does it cost to stay at Le Bonne Entente?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Le Bonne Entente on 2 Dec 2024 start from AU$243.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Bonne Entente pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at Le Bonne Entente?

Self-parking is available for CAD 20 per day.

What time is check-in at Le Bonne Entente?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Le Bonne Entente?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Le Bonne Entente located?

This family-friendly Québec City hotel is located near the airport, within 3 mi (5 km) of Base de plein air de Sainte-Foy, Aquarium of Quebec and PEPS. Recreofun Amusement Centre and Laurier Quebec are also within 3 miles (5 km).

Le Bonne Entente Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1333 reviews" "
Rating 8 - Good. 305 out of 1333 reviews" "
Rating 6 - Okay. 177 out of 1333 reviews" "
Rating 4 - Poor. 78 out of 1333 reviews" "
Rating 2 - Terrible. 51 out of 1333 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lyndis

Business traveller
Liked: Cleanliness, property conditions & facilities
5 star hotel this is not. The room i stayed in was dark and dated, not reflective of the photos on expedia or google. Staff was cordial but not overly welcoming, there was no doorman to help with luggage. The location was convenient for a work function I was attending.
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. What I did not like is that the rate given by Expedia did not include parking. The hotel staff told me that their rate when sold through them is included. Expedia should have rates that include parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ann Marie

Liked: Cleanliness, staff & service
Like: Very nice staff and bosses. Most Likeable was Julia who works in the Urbania Lounge. Amazing young Girl. We really liked Her. Great Job Julia! Improvement needed: Urbania Rooms are now dated. Tables are scratched, old couches. 3 star now. Was once a 5 star. But not anymore. Lounge access included but food needs to vary daily. Restaurant: On both days, our poached eggs were so OVER cooked and cold. One day 1, we did not say one word. We just left the eggs on our plate. They were Cold and Hard. (???). On day 2, we asked our waitress for soft poached eggs, freshly cooked, and the waitress said, “absolutely, no problem - I will let the kitchen know”. When our poached eggs arrived, they were cold and hard again. The waitress brought our breakfast plate back to the kitchen. We asked her for hot / freshly cooked soft poached eggs once again. When our plate was served a 2nd time, the eggs were hard and not freshly cooked. Just reheated. The PLATE was burning hot. Again, we left the egg on the plate. Huge disappointment. Le Bonne Entente was once a 5 star Hotel, with the best food in town WITH a Chef who would have never served poached eggs cold and hard. (3 times in a row). We were shocked. The waitress tried to help. Thank you for that. The kitchen did nothing to fix this situation. Too bad. I have enjoyed Staying here for 30 years while working on the road, throughout my career. We will have to go elsewhere next time. Nice staff and Mr Giguère are great.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024

8/10 Good

Tristan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms were average but the hotel was nice, maybe needs more security or surveillance I spotted a couple doing the deed in the public jacuzzi. The employees were kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken up early by maintenance workers and their leaf blowers...
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exquisite hotel abounding with old world charm and a relaxed resort style layout. You feel as if you have stepped into an earlier period in French history. The outside amenities are truly impressive. They have a beautiful waterfall with lovely gardens surrounding the property. There is a fabulous pool and jacuzzi to enjoy. The rooms are very modern with an old fashioned twist. The restaurant and bar offer great food with a nice ambiance. I highly recommend this hotel to anyone wanting to capture the essence and beauty of Quebec City.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness
Front desk need training on how to apologize when things go wrong and learn to ask how your stay was when checking out. Check in was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Great restaurant. Shuttle service to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool area and jacuzzi. The water temperature is great day or night and the pool area is very nice
Stayed 4 nights in Aug 2024

6/10 Okay

Joanne

Liked: Cleanliness
Disliked: Property conditions & facilities
When doing check-in, you need to ask to be shown where pool is, what are the "advantages" billed to you. No one showed us where pool was, wheregym was or even what was free when using gym. Only 2 coffee pods in room, shampoo bottle half empty, and empty snack packaging left in bedside drawer, which means cleaning only half done.. called x 3, always line busy. Our room was far from reception area and upon doing check-in, we were told to go outside and walk to end of building to use far door!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Duy

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was beyond perfect. Everything was on point. Will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Stevce

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Travelled with partner
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
Stayed 1 night in Aug 2024