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Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Luxury Queenstown hotel in Queenstown City Centre with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
Standard Room, 1 King Bed, Balcony
Exterior
View from property
Suite, 1 Bedroom, Lake View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is AU$282
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

View from room

Standard Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 62 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

View from room

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

View from room

Standard Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • Queenstown Beach - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 4 min walk - 0.4 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.8 km
  • Queenstown Gardens - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk
  • ‪Madam Woo - ‬4 min walk

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

Luxury hotel located in Queenstown City Centre
At Crowne Plaza Hotel Queenstown, an IHG Hotel, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Be sure to enjoy children's meals at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • Free newspapers, a 24-hour front desk and a front desk safe
  • A banquet hall, tour/ticket information and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 139 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with digital channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transport

  • Ski shuttle nearby
  • Valet parking on site (NZD 38 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 20 for children
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 38.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

Is Crowne Plaza Hotel Queenstown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Hotel Queenstown, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown, an IHG Hotel on 8 Dec 2024 start from AU$282.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Valet parking is available for NZD 38.00 per night. Limited spots are available.

What time is check-in at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Checkout is at 11 AM.

Where is Crowne Plaza Hotel Queenstown, an IHG Hotel located?

Located in Queenstown City Centre, this luxury hotel is steps away from SKYCITY Wharf Casino, Steamer Wharf and Creative Queenstown Arts & Crafts Market. TSS Earnslaw Steamship and Fear Factory Queenstown are just steps away.

Crowne Plaza Hotel Queenstown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1010 reviews" "
Rating 8 - Good. 301 out of 1010 reviews" "
Rating 6 - Okay. 65 out of 1010 reviews" "
Rating 4 - Poor. 31 out of 1010 reviews" "
Rating 2 - Terrible. 19 out of 1010 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Sep 2024

10/10 Excellent

Meena Kyrillos

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

6/10 Okay

JAGTAR

Liked: Staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Steve

Stayed 2 nights in Oct 2024

8/10 Good

Abby

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel building is tired, rooms are tired and need updating. In need of refurbishing. Location is excellent, right in town and lakefront.
Stayed 1 night in Oct 2024

8/10 Good

Shahnaz, FLAT BUSH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Merryn Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and perfectly satisfactory room - would have been nice to have 2 comfortable chairs to sit in while in the room - there was more than enough room. Would stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Awesome hotel…..awesome location……would have loved to have spent a week instead of the just the two days in Queenstown……….but the rest of NZ awaits.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Shayan

Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. The staff treated us like we their only guests! Breakfast was great. We’d definitely stay there again if we were to return to Queenstown
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Queenstown and The Crowne Plaza was the best location. The hotel is toasty warm on a cold day & the staff are extremely welcoming. We had booked lake view room & our views over Lake Wakatipu & Queenstown were premium. We had the best time and already planning to come back again Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located, close to shops and other attractions. Room was spacious and comfortable with all amenities provided. Lots of breakfast choices. Staff were courteous and helpful at all times.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenient location. Would highly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

HONGMING

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Carl Clifford

Travelled with partner
Liked: Amenities
Perfect for a get away as it’s right in the middle of town. Minutes from everything. About 10mins to gondola and luge. Everything is close and at your finger tips.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig B

Stayed 3 nights in Nov 2023

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location at Queenstown
Amazing location,close to everywhere you like to go
Stayed 5 nights in Aug 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Bevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay, particularly great check in service and the same man that checked us out he was awesome.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to fight for decent view despite being shown amazing pictures online. (Originally on first floor with view of an alley, which is hard to do when the property is on a picturesque bay on one side and has mountains on the other. Plus, we were off season, so felt like second class citizens having already paid through hotel.com.)
Stayed 2 nights in May 2024

10/10 Excellent

Andres, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the restaurant were absolutely gorgeous and made our stay!
Stayed 3 nights in Jul 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with excellent friendly staff. Rooms were comfortable and always clean. Breakfast was good and Dinner was good as well although probably needs more of a selection. We will be back next year.
Stayed 7 nights in Jul 2024

10/10 Excellent

FELICIA

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay & fantastic staff very accommodating & right in the heart of Queenstown
Stayed 7 nights in Jul 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)