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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property
Lakefront hotel with 24-hour fitness centre and sauna

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Breakfast, dinner served; British cuisine, al fresco dining
Breakfast, dinner served; British cuisine, al fresco dining
Bar (on property)
Surrounded by Queenstown's natural beauty, Holiday Inn Queenstown Frankton Road offers a haven for relaxation. Unwind in the sauna or spa tub, enjoy al fresco dining at Seasons Restaurant + Bar, or take advantage of free bicycle rentals to explore nearby Kiwi and Birdlife Park. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Parking available
  • Room service
  • Bar
  • Breakfast available
The current price is AU$222
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Queenstown Remarkables Park by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 390 reviews
The price is AU$232
includes taxes & fees
4 Mar - 5 Mar
Holiday Inn Queenstown Remarkables Park by IHG
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About the area

Map
594 Frankton Road, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 5 min drive
  • Queenstown Beach - 5 min drive
  • Queenstown Mall - 5 min drive
  • Kiwi and Birdlife Park - 6 min drive
  • Skyline Queenstown - 6 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • McDonald's
  • Cookie Time
  • McDonald's
  • Starbucks
  • Rata

About this property

Holiday Inn Queenstown Frankton Road by IHG

Upscale eco-certified hotel near Queenstown Mall
Located close to Queenstown Arts Centre and Underwater Observatory, Holiday Inn Queenstown Frankton Road by IHG provides a terrace, a garden and a playground. For some rest and relaxation, visit the sauna or the hot tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
  • Concierge services, barbecues and a computer station
  • A porter/bellboy, 1 meeting room and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (NZD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Playground
  • Sauna
  • Ski storage
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 30 per person
  • Uncovered self-parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road by IHG?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road by IHG on 9 Mar 2025 start from AU$221.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Queenstown Frankton Road by IHG?

Self-parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road by IHG?

Checkout is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road by IHG located?

This family-friendly Queenstown hotel is located near the airport, within 3 mi (5 km) of Queenstown Arts Centre, Queenstown Mall and Underwater Observatory. Kiwi and Birdlife Park and Skyline Queenstown are also within 3 mi (5 km).

Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 997 reviews
Rating 8 - Good. 388 out of 997 reviews
Rating 6 - Okay. 134 out of 997 reviews
Rating 4 - Poor. 46 out of 997 reviews
Rating 2 - Terrible. 18 out of 997 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Stayed 1 night in Jan 2025

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
Stayed 2 nights in Jan 2025

6/10 Okay

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Its was expensive for small place.
Stayed 6 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.

4/10 Poor

Jael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking for customers. It's expensive
Stayed 3 nights in Jan 2025

2/10 Terrible

Gabby

Stayed 2 nights in Jan 2025

2/10 Terrible

Dawson

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed in our stay here. Our room had clear signs of damage with damaged wall linings, the bathroom ceiling was covered in mould as the fan did not work and it did not have opening windows. This meant hot warm air from the shower had nowhere else to go except for the room we were staying in. Aside from the mouldy ceiling and health risk. The shower head was also damaged and had leaked - the hotels fix was a bit of tape which did not work. Be careful as they charge a $200 security deposit upon checking in so if you’re worried - take photos!
Stayed 2 nights in Jan 2025

6/10 Okay

Boris, san francisco

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night so worked well for us
Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good lake view room
Stayed 3 nights in Dec 2024

2/10 Terrible

Bruce

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Anupam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.

10/10 Excellent

HAIMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view
Stayed 2 nights in Oct 2024

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from The front desk
Stayed 1 night in Sep 2024

10/10 Excellent

Jaycil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturaunt was excellent. Amazing Italian food Best ive had
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Reda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheung Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building a bit old otherwise everything was great.
Stayed 1 night in Jul 2024

6/10 Okay

QURAT-UL-AIN

Travelled with family and small children
Liked: Cleanliness, staff & service
To my surprise my room was on ist floor..there was no lift..and to me it looks like motel room as the rooms were not outside separate area.. Didn't like such thing in hotel like holiday in.. Parking was also very inconvenient.. I was surprised how they have give 4start to a hotel where there is no lift and family has to do with all the bags after long travel thru stairs.. I was very disappointed with all this..as i travelled many countries and had stay in many hotels but never expected a motel in a hotel..
Stayed 1 night in Jul 2024

6/10 Okay

Mohan

Liked: Cleanliness
Room nice & clean but noisy and too dry. Not close to the town center.
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
The View & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0