Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury Queenstown hotel in Queenstown City Centre with 2 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Breakfast, lunch and dinner served
View from room
Golf
Tapas bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available
The price is AU$377
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Room, 1 King Bed, Lake View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Garden View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Lake View (St Moritz)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
10-18 Brunswick Street, Queenstown, 9348

What's nearby

  • TSS Earnslaw Steamship - 5 min walk
  • Queenstown Beach - 6 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 11 min walk
  • Queenstown Gardens - 17 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury eco-certified hotel located in Queenstown City Centre
A garden, a library and dry cleaning/laundry services are just a few of the amenities provided at Hotel St Moritz, Queenstown - MGallery. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the 2 hot tubs. The on-site restaurant, Lombardi Restaurant, offers breakfast, lunch, dinner and children's meals. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), a reception hall and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 142 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Is Hotel St Moritz, Queenstown - MGallery pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel St Moritz, Queenstown - MGallery?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel St Moritz, Queenstown - MGallery on 20 Jan 2025 start from AU$377.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel St Moritz, Queenstown - MGallery?

Self-parking is available for NZD 40 per night.

What time is check-in at Hotel St Moritz, Queenstown - MGallery?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel St Moritz, Queenstown - MGallery?

Checkout is at 11 AM.

Where is Hotel St Moritz, Queenstown - MGallery located?

This family-friendly Queenstown hotel is located near the airport, within a 5-minute walk of Lake Wakatipu, Steamer Wharf and SKYCITY Wharf Casino. Underwater Observatory and CaddyShack City Mini Golf are also within 10 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, Montreal

Liked: Amenities
Great location, beautiful hotel with a great view to the lake …the bar and restaurant has a terrace with a bread taking and the food is amazing. The hotel staff is adorable friendly and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

yogita, jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***
Stayed 3 nights in Nov 2024

8/10 Good

Sherry

Stayed 1 night in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Hotel had maintenance and room was located under the restaurant.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kea, Carlingford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location but still quiet. Short walk into town. Property is aging but has a very chalet feel.
Stayed 5 nights in Sep 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was directly above the HVAC plant so was a little noisey during the night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time staying here and we absolutely love it Special shout out to maddie at the front desk who went above and beyond for us during our stay
Stayed 4 nights in Oct 2024

4/10 Poor

Steph

Travelled with partner
Disliked: Property conditions & facilities
The room itself was good however we paid extra for a lake view room for it to be partially obstructed by scaffolding. We were also woken up by construction noise/workers each day. We weren’t advised of the obstructed view or construction prior to our arrival or at check in, had we have known we would have booked elsewhere or chosen a different room type.
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, spacious rooms. Had renovations when we stayed so view was obstructed but we were told prior to arriving.
Stayed 3 nights in Sep 2024

8/10 Good

Myung joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Staff super friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Susan

Disliked: Property conditions & facilities
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rochelle Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Stayed 5 nights in Jul 2024

6/10 Okay

Aidan

Travelled with partner
Liked: Cleanliness
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Greeted with sunny smiles and a helpfull attitude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

8/10 Good

horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
Stayed 1 night in Jun 2024

10/10 Excellent

Valentina, Toronto

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family and small children
Amazing service and beautiful hotel .
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Beautiful Rooms & The View
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)