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Novotel Queenstown Lakeside

4.0 star property
Family-friendly Queenstown hotel in Queenstown City Centre with a fitness centre

Photo gallery for Novotel Queenstown Lakeside

Private spa tub
Indoor spa tub
Minibar, in-room safe, desk, iron/ironing board
View from room
Golf

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Parking available
  • Room service
  • Bar
  • Breakfast available
The current price is AU$386
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 1 min walk
  • Queenstown Mall - 3 min walk
  • TSS Earnslaw Steamship - 6 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 10 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬4 min walk

About this property

Novotel Queenstown Lakeside

Upscale eco-certified hotel located in Queenstown City Centre
A garden, dry cleaning/laundry services and a bar are just a few of the amenities provided at Novotel Queenstown Lakeside. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Elements, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), a porter/bellboy and luggage storage
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 273 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 21-inch LCD TVs with streaming services and satellite channels
  • Balconies or patios, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (NZD 45 per night); discounts available
  • Ski shuttle nearby
  • Valet parking on site (NZD 50 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On a lake
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch LCD TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 50 per night (in/out privileges)
  • Nearby parking fee: NZD 45 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Is Novotel Queenstown Lakeside pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Queenstown Lakeside?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 9 Mar 2025 start from AU$386.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Queenstown Lakeside?

Valet parking is available for NZD 50 per night. Limited spots are available.

What time is check-in at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Queenstown Lakeside?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Novotel Queenstown Lakeside located?

This family-friendly Queenstown hotel is located on a lake, steps away from Williams Cottage, Queenstown Gardens and Queenstown Beach. Lake Wakatipu and Church of St Peters are just steps away.

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Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

myles

Dated hotel but in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Excellent hotel. Clean, quiet, spacious rooms. Very convenient location in Queensland.
Stayed 1 night in Feb 2025

10/10 Excellent

Sidhesh

Awesome Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

The location of this hotel made it very easy to be in town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique

Excellent location!!!!
Stayed 2 nights in Jan 2025

8/10 Good

Stephanie

Liked the convenient location, friendly and professional staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cathrona

Great location. Friendly and helpful staff Nice to access jacuzzi and gym Enjoyable stay, thank you!
Stayed 4 nights in Jan 2025

10/10 Excellent

MARIA

Best location in Queenstown, located in the heart of downtown.

6/10 Okay

Shaun

Liked: Property conditions & facilities
Great and friendly staff. Excellent location. Rooms and beds need an overhaul.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Friendly and helpful staff!
Stayed 1 night in Jan 2025

8/10 Good

Tara

Perfect location near lake. Easy walking to dining and attractions. Room very small but adequate. Fantastic buffet breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Rena

Liked: Staff & service
Bathroom was old ... fixed shower, too high sink. Breakfast was full of choices, which was nice.
Stayed 2 nights in Feb 2025

8/10 Good

Chen

Kind staff, good location, facilities too old
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Parking is in high demand, expensive, a 1 km walk for self park
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Very friendly and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Sumant

Immediate access to downtown and waterfront.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Tidy hotel, very clean rooms, unbeatable location
Stayed 1 night in Nov 2024

10/10 Excellent

JOSE

The location the view close to everything and the room is spaciousness the best shower I ever had water pressure is excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Dawn

Location is amazing.Easy to walk to shops and restaurants. Bed was so comfortable. Would stay here again. The only issue was a dirty tissue by curtains.
Stayed 2 nights in Dec 2024

8/10 Good

James

Great location would stay again
Stayed 5 nights in Sep 2024

10/10 Excellent

Edwin

The property was nice. The staff was friendly, the spa room was good, the room was a bit dated in places but overall nice and clean. The location was really good being right next to all of the shops and activities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Very good location and amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony

Great location next to the lake, lovely atmosphere, and a great selection to be had if dining in for breakfast
Stayed 7 nights in Sep 2024

10/10 Excellent

Murray Robert

Great place to stay not new but who cares great spot
Stayed 5 nights in Oct 2024

8/10 Good

Jonas

great location
Stayed 3 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom & Nearby Parking
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)