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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property
Indulge in international flavors and vibrant vibes while staying active by day and relaxed by night.

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Outdoor pool
View from room
Exterior
Breakfast, lunch, dinner served; international cuisine
Property amenity
Escape to Holiday Inn Queretaro Zona Krystal, an IHG Hotel in the heart of Jurica, where international cuisine and modern comforts await. Relax on the sun-kissed terrace or take a refreshing dip in the outdoor pool; stay productive with free WiFi and 24-hour gym access. Enjoy cooked-to-order breakfast at Krystall restaurant or unwind with a drink at the bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym
The current price is AU$154
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (MiniFridge)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (MiniFridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100

What's nearby

  • Antea Lifestyle Center - 18 min walk
  • Uptown Center - 2 min drive
  • Urban Center Shopping Mall - 5 min drive
  • Plaza Juriquilla - 6 min drive
  • Aqueduct of Santiago de Querétaro - 14 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 42 min drive

Restaurants

  • ‪La Crêpe Parisienne - ‬19 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Save Querétaro - ‬3 min walk
  • ‪La Pasteria - ‬13 min walk
  • ‪Experiencia Gourmet By Liverpool Antea - ‬19 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

Hotel near Antea Lifestyle Center
You can look forward to a terrace, dry cleaning/laundry services and a bar at Holiday Inn Queretaro Zona Krystal by IHG. The on-site international cuisine restaurant, Krystall, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge) and smoke-free property
  • Luggage storage, a vending machine and free newspapers
Room features
All 214 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with separate baths/showers and hairdryers
  • 55-inch TVs with premium channels
  • Children's dinnerware, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 240 to 329 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Krystall
  • Krystall Lounge Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night.
Cots (infant beds) are available for MXN 250.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 240 to 329 for adults and MXN 0 to 148 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Frequently asked questions

Does Holiday Inn Queretaro Zona Krystal by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Holiday Inn Queretaro Zona Krystal by IHG?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro Zona Krystal by IHG on 24 Feb 2025 start from AU$154.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Queretaro Zona Krystal by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Queretaro Zona Krystal by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Queretaro Zona Krystal by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Queretaro Zona Krystal by IHG?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Queretaro Zona Krystal by IHG located?

Located in Jurica, this hotel is within 1 mile (2 km) of Antea Lifestyle Center, Uptown Center and Urban Center Shopping Mall. Plaza Ubika is 2.9 mi (4.7 km) away.

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 455 reviews
Rating 8 - Good. 135 out of 455 reviews
Rating 6 - Okay. 27 out of 455 reviews
Rating 4 - Poor. 8 out of 455 reviews
Rating 2 - Terrible. 9 out of 455 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

6/10 Okay

David, Appleton

Stayed 9 nights in Mar 2024

10/10 Excellent

Diana Moreno

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, room comfort
In decline
The hotel is begining to decline
Stayed 2 nights in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Stayed 1 night in Apr 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Feb 2023

8/10 Good

Mauricio

Stayed 1 night in Jan 2023

10/10 Excellent

Lizeth

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Jorge

Travelled with family
Liked: Property conditions & facilities
The room is nice but the service is bad
Stayed 5 nights in Apr 2022

10/10 Excellent

Allan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good will return when in queretaro
Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!! Staff is Excellent, Especially Able, the guy at the front of the hotel! The restaurant on property is Outstanding and Quick room service! Would Strongly Recommend!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Incredible, especially Mario, Alex and the rest of the Group. This is hands down the Best Hotel in Queretaro! If you want to stay at a Hotel that Truly takes Pride in Everything they do, this is it. Just Amazing People!!
Stayed 3 nights in Jan 2022

10/10 Excellent

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021