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Hotel Casa Once

3.5 star property
Colonial Querétaro hotel in Downtown Querétaro with free breakfast

Photo gallery for Hotel Casa Once

Luxury Room, 1 King Bed
Reception
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Exterior
In the heart of Downtown Querétaro, Hotel Casa Once offers a tranquil retreat. Savor local cuisine for breakfast, unwind with a massage at the spa or lounge by the outdoor pool surrounded by lush gardens and sun loungers. Helpful staff are always on hand to assist with tour arrangements.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
The current price is AU$179
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 10 min walk
  • Aqueduct of Santiago de Querétaro - 12 min walk
  • Puerta la Victoria - 16 min walk
  • Josefa Ortiz de Domínguez Auditorium - 18 min walk
  • Corregidora Stadium - 5 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Cafeteria la Palma - ‬3 min walk
  • ‪Breton - ‬1 min walk
  • ‪La Xurería - ‬2 min walk
  • ‪El Mayor - ‬1 min walk
  • ‪Funky mama - ‬2 min walk

About this property

Hotel Casa Once

Hotel rejuvenated in 2021 and located near Aqueduct of Santiago de Querétaro
Free breakfast (local cuisine), a terrace and a garden are just a few of the amenities provided at Hotel Casa Once. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Express check-out, outdoor furniture and a front desk safe
  • Tour/ticket information
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • 14 bathrooms with free toiletries and hairdryers
  • Smart TVs with Netflix and cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

Does Hotel Casa Once have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Casa Once?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Once on 20 Feb 2025 start from AU$178.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Once pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Once?

This property doesn't offer parking.

What time is check-in at Hotel Casa Once?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Casa Once?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Once located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Ignacio Mena Rosales House of Culture and Plaza de Armas are also within 5 minutes.

Hotel Casa Once Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 212 out of 240 reviews
Rating 8 - Good. 17 out of 240 reviews
Rating 6 - Okay. 6 out of 240 reviews
Rating 4 - Poor. 2 out of 240 reviews
Rating 2 - Terrible. 3 out of 240 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities
While the property is well maintained and comfortable, it lacks permanent hospitality staff and more breakfast choices for the price. Amenity instructions were not as complete for those of us not familiar with their Sky TV controls. There was an offer to call in case of questions, but for the price a resident hospitality person is needed as with other similar proprties.
Stayed 4 nights in Feb 2025

10/10 Excellent

James, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharice, Tampa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!
Stayed 4 nights in Jan 2025

10/10 Excellent

Erendira

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo perfecto, gracias
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Monica, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
peaceful
Stayed 3 nights in Nov 2024

10/10 Excellent

Avelino

Stayed 2 nights in Oct 2024

10/10 Excellent

Ilene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

RIchard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top quality. The staff is friendly and make you feel welcomed. We will stay at this hotel whenever we return to Queretaro.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!
Stayed 1 night in Aug 2024

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Only minor downside was rather strong fragrance in the room.
Stayed 1 night in Jun 2024

10/10 Excellent

daniel, el paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in May 2024

10/10 Excellent

Kathy

Liked: Property conditions & facilities, room comfort
Perfect Stay
Eduardo and all his staff go the distance to make you comfortable. We have returned, knowing that the quality of the breakfast, beds, showers, air conditioning are all top notch. The location is great. Walking distance to the historic center We will stay again
Stayed 1 night in May 2024

10/10 Excellent

August

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property in Centro Historico
This was our second stay at the property. Very quiet area in downtown Queretaro. The property and its amenities are modern and clean. Breakfast was provided and made to order. Very good reasons why we came back for the second time.
Stayed 5 nights in May 2024