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Hotel Patio Santiago

4.5 star property
Luxury Querétaro hotel in Downtown Querétaro with a fitness centre

Photo gallery for Hotel Patio Santiago

Hallway
Meeting facility
Terrace/patio
Deluxe Double Room
Rooftop terrace
In the heart of Querétaro's historic center, Hotel Patio Santiago combines classic charm and modern comfort. Relax on the rooftop terrace, discover a favorite book in the library or indulge in expertly crafted coffee at the cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is AU$158
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 9 min walk
  • Aqueduct of Santiago de Querétaro - 12 min walk
  • Puerta la Victoria - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk
  • Corregidora Stadium - 4 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬2 min walk
  • ‪Restaurante 1810 - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Breton - ‬2 min walk
  • ‪El Mayor - ‬1 min walk

About this property

Hotel Patio Santiago

Luxury hotel near Aqueduct of Santiago de Querétaro
Take advantage of a rooftop terrace, a coffee shop/cafe and a library at Hotel Patio Santiago. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and a lift
  • Smoke-free property, outdoor furniture and luggage storage
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All guest rooms at Hotel Patio Santiago feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 220 to 400 for adults and MXN 220 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 400 for adults and MXN 220 to 400 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Patio Santiago?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Patio Santiago on 23 Feb 2025 start from AU$157.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Patio Santiago?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Checkout is at 1:00 PM.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Plaza de Armas and Ignacio Mena Rosales House of Culture are also within 5 minutes.

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 267 reviews
Rating 8 - Good. 32 out of 267 reviews
Rating 6 - Okay. 9 out of 267 reviews
Rating 4 - Poor. 8 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional staffing will recommend to family and friends!!
Stayed 2 nights in Jan 2025

10/10 Excellent

clint

Liked: Staff & service, amenities, property conditions & facilities
Very nice property and close to all of the main sites in the central core. Staff were very accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Staff & service, property conditions & facilities
Sweet place with very sweet staff. I’ll be back
Stayed 7 nights in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rene

Business traveller
Liked: Amenities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 1 night in Dec 2024

10/10 Excellent

Graciela

Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

10/10 Excellent

JUAN, BONITA SPRINGS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Queretaro and luckily, this hotel. So I left in love with the city and very grateful for the attention and service offered at the hotel. The design and construction of this hotel, especially where the rooms are located, is amazing and very futuristic. Unfortunately, the sound and noise travel easily, perhaps because of the type of material used or the lack of insulation from noise. The employees are very friendly, but sometimes the music could be more relaxing, rather than rock or techno so early in the morning.
Stayed 10 nights in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Rogelio, Culpeper

Travelled with family
The room and location were safe and clean. The staff were very helpful and friendly. Just a few things that weren’t great and may cause us not to come back. The tv selection/channels were not good, the Wi-Fi was spotty, the toilet kept getting stopped up and there was no place to hang your towel- don’t want to hand it near toilet. Otherwise we liked it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Christian, Ciudad de Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good and the staff was really nice and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really feels enclosed, the building and everything was great but since they do not have any windows facing the outside (they face other rooms) I was feeling a bit claustrophobic. No sunshine comes in but other than that everything was great, great location. If you are like me and feel a bit homesick or sad while away from home the window situation doesn’t help so maybe request a room that does face an actual window.
Stayed 3 nights in Oct 2024

10/10 Excellent

Astrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente ubicación y facilidades
Stayed 4 nights in Oct 2024

10/10 Excellent

Reine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Well situed Very large film Kind service
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the architecture, lighting and design overall! Very comfortable and beautiful!
Stayed 1 night in Oct 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual American complaints
The hotel is very nice, clean and beautiful. Have a very nice cold and hot buffet for and extra $17. Angel was a very attentive at the front desk and helpful when I couldn’t get back on the wi-fi. The only negative comments are the early morning mopping in the halls with a plastic mop you could hear in the rooms. Also there are many loud sounds from the hallway and other rooms. On the last day there were loud booming sounds above me at 6am. Called front desk and was told there is a gym above my room. This is typical Mexico where loud sounds are a way of life. I will now add that to my list I of things to ask about as well as being away from the elevator.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adrian, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very nice. Location us great. Quiet. There is no parking and the paid breakfast does not include the full buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Elvira, Del Rio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Bathroom seemed to be recently renovated, very spacious and modern. Staff was very helpful
Stayed 1 night in Sep 2024

4/10 Poor

LUDWIG

Stayed 1 night in Oct 2024

10/10 Excellent

Joseln

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our brief stay was delightful, with clean accommodations and friendly staff. We look forward to returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 5 nights in Sep 2024

10/10 Excellent

ED, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante bonito y muy limpio solo k no hay estacionamiento. Pero Todo lo Demas .. "Super"
Stayed 1 night in Oct 2024

10/10 Excellent

Braulio

Stayed 1 night in Sep 2024