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"The hotel did not look nothing like the pictures we went to the front office and they walked us a block down the street. I think it was their second property. The room did not look nothing like the picture at all in the bed. The bed was the worst thing overall it was like sleeping on concrete. The mattress was so hard. It was like a rock mattress."

"Nice place with great views from the terraza patio. The food is excellent."

"Good internet, neat and clean. I had a spacious room. Sufficient and nutritious breakfast. I prefer the hotel not to fill up the fridge with their own refreshment, so I can store mine. Also would be good if the hotel has hair dryer."

"The staff amazing, the internet connectivity very bad"

"Excelente atención desde la llegada. El lugar súper tranquilo y hermoso. Además la comida supremamente deliciosa, con buena oferta gastronómica "

"No siquiera me hospede, no me respetaron la reservación, me dijeron que no había convenio con Expedia, no tuvieron habitaciones libres y me tuve que ir a otro hotel, de hecho voy a querer mi reembolso"

"Nice and friendly hotel, good attention and Jason was extremely kind and professional, thanks!"

"We had a decent stay but the hotel manager charged me for a pre-paid room and then was unable or unwilling to give me a refund. I gave the staff a generous tip when I checked out and still received poor service. I waited three business days to get a response and reimbursement and still haven’t. They didn’t even send me a receipt of what they charged me when I checked out. "

"The owner was incredibly friendly, greeting us with a complimentary drink and a hot towel right at check-in. Our room came stocked with coffee and tea, and we were also allowed to check in an hour early. Throughout my stay, the host was extremely attentive, always ensuring we had everything I needed. I could simply send a text if I wanted a ride, had questions about local activities, or needed help with food delivery. One of the highlights was getting a ride to the nearby hot springs, which was...