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Casa Dona Mercedes

2.5 star property
Escape to this charming haven surrounded by lush gardens. Discover local wonders with expert help from the tour desk.

Photo gallery for Casa Dona Mercedes

Dining room
Shower, free toiletries, hair dryer, towels
Quadruple Room, Private Bathroom
Interior
Hallway
In the heart of Quetzaltenango, Casa Dona Mercedes offers a serene retreat with a beautiful garden and terrace. Relax with in-room WiFi and take advantage of helpful services like luggage storage, tour assistance, and concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Kitchen
  • Housekeeping
  • Free WiFi
The current price is AU$52
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room, Private Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Hairdryer
Shared/communal kitchen
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Shared Bathroom

Twin Room, 2 Single Beds, Shared Bathroom

Twin Room, 2 Single Beds, Shared Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Shared Bathroom

Single Room, 1 Single Bed, Shared Bathroom

Single Room, 1 Single Bed, Shared Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room, 3 Single Beds, Private Bathroom

Triple Room, 3 Single Beds, Private Bathroom

Triple Room, 3 Single Beds, Private Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, 1 Double Bed, Private Bathroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Double Bed, Private Bathroom

Highlights

Soundproofed
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
6a Calle y 14 Avenida 13-42, Zona 1, Quetzaltenango, Quetzaltenango

What's nearby

  • Quetzaltenango Central Park - 2 min walk
  • Quetzaltenango Cathedral - 3 min walk
  • La Democracia Market - 12 min walk
  • Monumento a la Marimba - 3 min drive
  • Parque Zoológico Minerva - 4 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 17 min drive

Restaurants

  • ‪Salón Tecun - ‬3 min walk
  • ‪Habitual Barra De Café - ‬3 min walk
  • ‪&Cafe - ‬4 min walk
  • ‪Brule Gourmet - ‬3 min walk
  • ‪King and Queen - ‬1 min walk

About this property

Casa Dona Mercedes

Guest house near Quetzaltenango Central Park
Take advantage of a terrace, a garden and a library at Casa Dona Mercedes. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), smoke-free property and luggage storage
  • Concierge services, tour/ticket information and a front desk safe
Room features
All guest rooms at Casa Dona Mercedes include amenities, such as free WiFi, safes and sound-insulated walls.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Communal kitchens, portable fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 3 per night); reservations required
  • Return airport shuttle (surcharge)

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Iron/ironing board
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 3 per night (33 ft away)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts

Property is also known as

CASA DONA MERCEDES Hotel Quetzaltenango
CASA DONA MERCEDES Hotel
CASA DONA MERCEDES Quetzaltenango
Hotel CASA DONA MERCEDES Quetzaltenango
Quetzaltenango CASA DONA MERCEDES Hotel
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Guesthouse Casa Dona Mercedes Quetzaltenango
Quetzaltenango Casa Dona Mercedes Guesthouse
Guesthouse Casa Dona Mercedes

Frequently asked questions

Is Casa Dona Mercedes pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Dona Mercedes?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Casa Dona Mercedes on 17 Feb 2025 start from AU$51.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Casa Dona Mercedes?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Dona Mercedes?

Checkout is at noon.

Does Casa Dona Mercedes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Dona Mercedes located?

Situated in Quetzaltenango, this guesthouse is steps away from Quetzaltenango Central Park, Museum of Natural History and Quetzaltenango Cathedral. Edificio Rivera and Municipal Theater are also within 10 minutes.

Casa Dona Mercedes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very flexible nice staff quite place
Stayed 2 nights in Nov 2024

10/10 Excellent

Libertad

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Xela
Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Great Bargain in Xela
Very conveniently located, well-kept, and well-run. The bar in the corner made for some inevitable late-night racket. Gabby, who tended to things, was extremely helpful and pleasant and even helped us wrestle our luggage a block to our shuttle. Be sure to visit the Fuentes Georgina’s outside of Xela and go to the less developed pools downstream.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel, Pacoima

Travelled with family
Liked: Property conditions & facilities
It’s was excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Small, good value, safe, clean and quiet! Steps away from the Central parque and two large markets.
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Xela
great location (two blocks away from the central parc and Cathedral and close to the market). Excellent service. Very spacious room and nice ambiance at the lobby level. Use of a kitchen possible. The receptionist was very nice and helpful.
Stayed 1 night in Jun 2023

6/10 Okay

Mr Edoardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hostel in Xela! Very nice location, two blocks from the park. The neighborhood was safe and it had easy access to parking. My friends and I were very satisfied with our experience during our stay.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house, personal very friendly and helfull
Stayed 1 night in Feb 2025

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa muy bonita, cerca de varios lugares interesantes. Su personal sumamente amable y eficaz
Stayed 1 night in Feb 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan Isaias Soto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023