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Best Western CPlaza Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Best Western CPlaza Hotel

Indoor spa tub
Exterior
Room
Lobby
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Housekeeping
  • Free WiFi
  • Breakfast available
  • Laundry

Room options

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About the area

Map
Shyris 1757 Y Naciones Unidas, Quito

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafeteria Cafe Plaza
  • LOBBY PIANO BAR

Things to do

  • Gym
  • Hot tub
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Soundproofed rooms

Policies

Payment types

Important information

Property is also known as

Best Western Plus Hotel Casino Plaza
Best Western Plus Plaza Casino Quito
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Best Western CPlaza Hotel Hotel Quito

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Best Western CPlaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 276 reviews
Rating 8 - Good. 102 out of 276 reviews
Rating 6 - Okay. 47 out of 276 reviews
Rating 4 - Poor. 16 out of 276 reviews
Rating 2 - Terrible. 18 out of 276 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

karen

Disliked: Staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience location and excellent for business nice park fo relax and jogging
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Rick, Calgay Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was actually a suite. Had everything i needed.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Wilter F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

DOO SHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Well located, clean, spacious, but quite old.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stay was great until I was checking out and front desk agent tried to photocopy my credit card number. Visa and MasterCard strictly prohibit this due to fraud and identity theft. The General Manager refuses to provide contact info for the hotel owner. Avoid as there is a strong chance you could have your card number stolen.
Stayed 2 nights in Feb 2020

10/10 Excellent

Aziz, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Place great service staff is friendly location is great near park mall
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Ximena Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Fue una linda experiencia, habitación amplia y cómoda, desayunos deliciosos y sobretodo personal amable.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Buena experiencia recomendado exelente ubicación
Stayed 2 nights in Dec 2019

8/10 Good

Gabriel, Lima

Liked: Cleanliness, staff & service
Demasiadas fiestas y en la noche mucho ruido para descansar.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across from best shopping mall of Quito

Very good service at front desk and everywhere. Excellent location in the heart of the business district of Quito and very clean. Across from the best shopping mall.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

2/10 Terrible

CARLOS

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Terrible te roban en las habitaciones

Terrible nooo tienen caja de seguridad, en lugar de estas tienen una caja de lata que no sirven para nada, me robaron un collar de oro en mi habitación, llame a la policía y llegaron al hotel solo para descubrir que también en otra habitación habían robado dinero. Nadie se responsabilizó ni prestaron ayuda fue terrible estar en ese hotel. No lo recomiendo para nada.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Gilberto

Liked: Cleanliness

Ruidos fines de semana

Estuve 17 noches , y en dos fines de semana que estuve estuvieron trabajando (martillando) desde antes de las 7 am, lo cual era muy molesto, que si no hubiera tenido prepagado el hotel me hubiera cambiado
Stayed 17 nights in Sep 2019

6/10 Okay

Myriam J

Liked: Cleanliness

Si están en remodelación, no tengan huespedes

El hotel está en remodelación y durante todo el día había un artillero sin fin. No pude trabajar. No pude descansar.
Stayed 2 nights in Sep 2019

8/10 Good

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 2 nights in Aug 2019

10/10 Excellent

MARIA GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen hotel

muy bien
Stayed 2 nights in Aug 2019