Hotel Cayman

3.0 star property
Hotel with free breakfast, near La Mariscal Craft Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cayman

Double Room
Terrace/patio
Property entrance
Free daily full breakfast
Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Private bathroom
Hairdryer
Wardrobe
Daily housekeeping
In-room massage
In-room safe
  • Sleeps 3
  • 3 Single Beds

Twin Room

Highlights

Private bathroom
Hairdryer
Daily housekeeping
In-room massage
In-room safe
Wardrobe
  • Sleeps 2
  • 2 Single Beds

Single Room

Highlights

Private bathroom
Hairdryer
Wardrobe
Daily housekeeping
In-room massage
In-room safe
  • Sleeps 1
  • 1 Single Bed

Double Room

Highlights

Private bathroom
Hairdryer
Daily housekeeping
In-room massage
In-room safe
Wardrobe
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Juan Rodriguez 270 Y Reina Victoria, Quito, Pichincha

What's nearby

  • Foch Square - 2 min walk
  • La Mariscal Craft Market - 12 min walk
  • Parque La Carolina - 20 min walk
  • General Rumiñahui Coliseum - 3 min drive
  • Quicentro Shopping - 7 min drive

Getting around

  • Iñaquito Station - 5 min drive
  • El Ejido Station - 16 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 59 min drive

Restaurants

  • ‪Las Menestras de la Almagro - ‬3 min walk
  • ‪Achiote - ‬1 min walk
  • ‪El Cafecito - ‬2 min walk
  • ‪La Petite Mariscal - ‬1 min walk
  • ‪Ambrosia - ‬1 min walk

About this property

Hotel Cayman

Hotel near La Mariscal Craft Market
Located close to General Rumiñahui Coliseum and Parque La Carolina, Hotel Cayman provides free full breakfast, a terrace and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also find perks such as:
  • Self-parking (surcharge), airport drop-off service (surcharge) and luggage storage
  • A TV in reception, a 24-hour front desk and coffee/tea in reception
  • Laundry services, concierge services and multilingual staff
Room features
All guestrooms at Hotel Cayman offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 3 per night)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 3)
  • Self-parking fee: USD 3 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Cayman Hotel
Cayman Quito
Hotel Cayman
Hotel Cayman Quito
Hotel Cayman Hotel
Hotel Cayman Quito
Hotel Cayman Hotel Quito

Frequently asked questions

Is Hotel Cayman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cayman?

Self-parking is available for USD 3 per night.

What time is check-in at Hotel Cayman?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cayman?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Cayman provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Cayman located?

Located in La Mariscal, this hotel is within 1 mi (2 km) of La Mariscal Craft Market, Parque La Carolina and General Rumiñahui Coliseum. Basilica of the National Vow and Atahualpa Olympic Stadium are also within 3 mi (5 km). El Ejido Station is 16 minutes by foot and Pradera Station is 17 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and close to everything.
Beautful secure quiet hotel three blocks from Fochs Square. I had room 4 which is just off breakfast area and had garden view. Wifi worked well. Bathroom is a little small which is comon in Ecuador. No tv or phone which I consider a plus. Could use a table and chair but other than that a good place to stay.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and price, a little noisy
Great location, secure (gate is always locked and there is always staff available to let guests in), friendly staff who speak English. The rooms that face the street are a bit noisy (they do offer free ear plugs).
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.
Stayed 4 nights in Feb 2018

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel
Good location, good service, lovely garden and great breakfast. Very pleased
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very helpful staff. Good location. Only negative was a warm but not hot shower.
Stayed 1 night in Oct 2017

8/10 Good

Katy, Eau Claire, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel/hotel in Quito
With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.

8/10 Good

Leona, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our layover stop.
We felt safe in this gated hotel. It is located near many restaurants within walking distance.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!!!!!
Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with hotel cayman
Hotel Cayman was lovely. Our room and the entire hotel was spotless. The staff really cares about the place. They are friendly and helpful and most speak English. We had a lovely time.

8/10 Good

Lyne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very well located
Very nice hotel, clean and well located. There is a beautiful garden and commun aéra are nice. Only negative point is that wifi was not available in our room.

6/10 Okay

Verified traveller

Liked: Cleanliness
OK for a short visit
Rooms were very small and dark. Some of the staff was helpful, but others weren't, didn't seem like they cared we were there or not. We were only staying for one night as we were flying out to Peru the next day, so we may be hasty in our judgement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Town: Hotel Cayman - a nice cosy place
The hotel is centrally located in New Town and the entire place is clean and very well kept. Warm and cosy duvets on the beds added a touch of class, and plentiful towels, replaced daily if we needed it. Bathroom was spotless and everything worked. Hot water took a LONG time to come through (well over a minute), but when it did, it was plentiful and HOT. Breakfast was average but more than adequate. The rooms have some individual character, which adds interest to the modern decor. Our room was a bit small (they fit 3 twin beds into a double room) so we didn't have a lot of room to open our suitcases. Staff were helpful and friendly. Good value.

10/10 Excellent

C-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet street, near restaurants, bars & clubs...
The Cayman is very clean, newly updated. I stayed in room #7, which is a single bed, the room was pretty small, however big enough to accommodate my 2 very large luggage, a desk & night stand. The room overlooked a pretty patio & street (stayed 2 nights: had no issue with street noise). The walls are very thin & you can hear noise from people upstairs & downstairs: talking, walking & moving around. As for the room: very clean, newer bedding, daily house keeping with fresh towels each day & a very small bathroom: clean & newly updated! No TV/clock/radios in the rooms. Free wifi throughout; it is a little spotty. Breakfast was simple & good: great croissants, good juice & eggs (to your liking) with coffee/tea. They do have a menu of other food/beverages that they offer during most of the day/evening; however for add'l fees; along with laundry service. They were helpful with directions & Kind. After 12pm checkout, they stored my luggage for free & allowed me to hangout in their living room/lobby area (were there is a TV & cable) until they called a taxi to come take me to the airport. Only minor complaints: 1) Hot water can be spotty: Luke warm one day & scalding hot to ice cold the next. 2) on both nights, toward the evening there was a smell coming from one of the 3 drains in the bathroom. I just shut my door at night, which helped a bit. Overall: a great stay!!! I would stay here again & recommend to all.

10/10 Excellent

m, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our time at Hotel Cayman
Great staff -- very polite, friendly and helpful. They allowed us to keep our bags there while we were out for one day. Called a taxi for us when we needed it and hooked us up with a reliable taxi service for day trips. The location is close to several great restaurants and a vibrant night life. The only glitch in our stay was a flaky internet -- they really need to fix that and Hotel Cayman would be our choice for repeat visits or recommendation to our friends visiting Quito. Thank you for a great Quito experience.

8/10 Good

Ken, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
became like home away from home...
I used Cayman as "base camp" as I explored Ecuador & Peru storing stuff I didn't need on a particular journey, at Cayman free of charge. Hotel staff very helpful, patient, friendly and spoke fluent English which made it feel like home away from home.. I found the neighborhood a little too noisy at times, but in reality, found it was more a reflection of how noisy S.A. countries are as I found it almost everywhere in Ecuador & Peru. It just seems to be out of their consciousness that, for instance, people might be trying to sleep at 2am, or more likely just don't care. Enjoyed the breakfast, comfortable dining room, and I liked the fact I could have a full breakfast if I chose to pay for it. Place was clean, and generally well organized and dependable.

2/10 Terrible

Andrew, New York, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Cayman is a hostal
This is not a hotel, it is a hostal. So it should be called "hostal"....also, if anyone stays over in your room they charge you extra, which is a policy of hostals, not hotels. THE WATER IS room temperature in the shower, sometimes cold. Over the course of four days, the water in the shower was only hot once. It is in the Mariscal, which has a great nightlife, however the actual block the hotel is on is full of criminals at night, and I witnessed kids sniffing glue out of giant plastic bag right outside of the hotel entrance. Food for thought!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Jaga, Hollywood, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yo soy viajera mundial que visitó más que 77 países. Pase mucho tiempo en los hoteles en varios países de Italia, Chile, Argentina y mucho más....y ahora paso 4 noches en Cayman Hostel. Mi experiencia es inolvidable. Todo esta perfecto en este lugar. Primero el personal especialmente los dueños Halina y Walter son súper amables, todo es muy limpio, tienen las cams confortables, el desayuno también es muy rico, y el jardín es precioso. Me siento en casa aquí.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
利便性があり、かつ快適な滞在
新市街に位置し、観光および空港からの移動の両方で便利だった。 スタッフの方も問題なく英語が話せ、大変親切。24時間食堂の場所で、コーヒー、お茶、バナナが提供されており、無料で頂くことができる。 隣におしゃれなレストランがあり、周辺にはコンビニもある。
Stayed 1 night in Sep 2017

8/10 Good

Luciano, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable.
Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cálido y confortable.
Stayed 1 night in Jun 2017