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"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Fantastic stay great service and food however breakfast should stay open more than 15 minutes after closing time"

"Good service and clean. Unortunately you have to pay additional parking costs."

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Check in was seamless, suite was spacious, clean and with pleasant view. Breakfast options were scarce with many buffet options empty as it seems that people from other properties were also coming to the hotel. No one was verifying who was a guest or not at the breakfast buffet that was included. Location was perfect and in close proximity to Adsprach and Teplickie Skaly."

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"Beautiful place to stay"

"Very friendly staff. Nice location. Good breakfast. "

"Ett litet mysigt hotell. Rent o snyggt och fina rum. Helt klart ett vackert ställe Tyst och lugnt på natten"

"Very clean and nice hotel located right to the shopping mall. Loved the fact restaurant was open till 10pm and fancy bar till 11pm"

"Location"

"Walking distance to market square, good breakfast, swimming pool and spa in the hotel, spacious room. Very good stay and hotel!"

"Room and staff were good! I stayed on a Saturday night which unfortunately was very noisy from outside with people fighting in the street and although windows weren't open I could hear everything."

"Very clean and nice building. Comfy beds despite being twin size. Great restaurant in hotel. "

"Fantastic hotel"

"Quiet, rural, nature location with friendly staff"

"My husband & I love staying at Dr. Irena Eris Hotel. We truly enjoy being there."