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Tru by Hilton Chapel Hill

2.5 star property
Elevate your day at the 24-hour gym or get down to business. Later, unwind by the pool or grab a coffee while enjoying first-rate surroundings.

Photo gallery for Tru by Hilton Chapel Hill

Reception
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby
In the heart of Chapel Hill, Tru by Hilton Chapel Hill offers a refreshing stay with a 24-hour gym and business center. Enjoy outdoor pool access nearby, connect to in-room WiFi, and appreciate the helpful staff who keep this property in top condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Free WiFi
The current price is AU$188
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Chapel Hill

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, (1000)
The price is AU$221
includes taxes & fees
16 Mar - 17 Mar
Aloft Chapel Hill
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About the area

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514

What's nearby

  • University of North Carolina - 7 min drive
  • Franklin Street - 7 min drive
  • UNC Medical Center - 8 min drive
  • Streets at Southpoint Mall - 10 min drive
  • Duke University - 12 min drive

Getting around

  • Durham Station - 18 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Wegmans Meals 2GO - ‬19 min walk
  • ‪COOK OUT-NC - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Bartaco - ‬3 min drive

About this property

Tru by Hilton Chapel Hill

Hotel near University of North Carolina
Tru by Hilton Chapel Hill provides amenities, such as a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Free self-parking
  • Express check-out, a 24-hour front desk and coffee/tea in reception
  • A water dispenser, a front desk safe and a TV in reception
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • 55-inch LCD TVs with premium channels
  • Heating, housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Frequently asked questions

Does Tru by Hilton Chapel Hill have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Tru by Hilton Chapel Hill?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapel Hill on 24 Feb 2025 start from AU$188.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Chapel Hill pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Chapel Hill?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Chapel Hill?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chapel Hill?

Checkout is at noon.

Where is Tru by Hilton Chapel Hill located?

Situated in Chapel Hill, this hotel is 1.1 mi (1.8 km) from University Mall and within 3 miles (5 km) of University of North Carolina and Horace Williams House. Franklin Street and Coker Arboretum are also within 3 miles (5 km).

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 475 reviews
Rating 8 - Good. 84 out of 475 reviews
Rating 6 - Okay. 25 out of 475 reviews
Rating 4 - Poor. 18 out of 475 reviews
Rating 2 - Terrible. 14 out of 475 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities
VERY NOISY neighbors and bed was like cardboard.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Carl

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Awful experience. The AC unit in the room sounded like a weed wacker going at different levels all not so my family couldn’t get any sleep.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serious lack of water pressure in bathroom sinks.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our event
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UNC Campus.
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed pillows were sad & uncomfortable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasent experience, thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Richard, South Deerfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fiid was marginal at best. “No real” good items available every day ,e.g. the eggs; the juices were all watered down. Fruit was fresh.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chadaireya

Disliked: Amenities
CONVIENT, VERY FRIENDLY STAFF. CLEAN, COZY.
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays ever. Laminate floors in room are much cleaner and healthier. Every area of property immaculately kept. Every staff member greeted me with a smile and offered assistance. Breakfast was fresh with a variety of options. 24/7 coffee, tea and hot chocolate is delightful after a long day of travel. Linens were new and clean and towels abundant. Honestly, the best hotel stay ever.
Stayed 1 night in Jan 2025

10/10 Excellent

Rena P., Brockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Ana Maria

Stayed 5 nights in Dec 2024

10/10 Excellent

Yunan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great family experience at this hotel. Excellent location. Friendly staff and place well maintained. For aure will comeback while visiting families.
Stayed 3 nights in Dec 2024

8/10 Good

NASHAUNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Lindsey

Travelled with family
Disliked: Staff & service
My family and I tried to check into the hotel. When we arrived the entire computer system was down. They have no other way of accessing rooms or guest details without technology. Other families were waiting in the lobby and also unable to check in. There was no ETA. We were late arrivals, but due to the system being down, they were not able to adjust the accommodation and provide us a room like they normally would be able to if the system was operable. The Operations Manager did not offer great customer service or attempt to actually help us find a place to stay. He said he could not offer a room for us. He casually offered to call another hotel on our behalf, but did not take any necessary steps to make that happen. It seemed like it would be more of a chore than something he was actually willing to do for us. It was very obvious that he was overwhelmed, frustrated, and unwilling to go above and beyond. His lackluster attempts to help us instead made us feel abandoned. We did not trust in his ability to make sure we had a room for the night after just driving three hours. We left, as we believed we needed to fend for ourselves and urgently find a place to stay for the night, instead of sleeping in our car. He also said we could call Expedia, provide them with his information and attempt to receive a refund. After doing so, even after buying additional insurance, we discovered we are unable to receive a refund.
Stayed 2 nights in Dec 2024

10/10 Excellent

Candace Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything in general.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024