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Grand Park Hotel

5.0 star property
Luxury hotel with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Park Hotel

Outdoor pool
Exterior
Executive Suite
Outdoor dining
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
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Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 57 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Minibar
In-room safe
Desk
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Rafat St Al-Masyoun Heights, Ramallah

What's nearby

  • Ramallah Park - 18 min walk
  • Ramallah Palace of Culture - 20 min walk
  • Al Manara Square - 3 min drive
  • Church of the Holy Family - 3 min drive
  • Mukataa - 5 min drive

Getting around

  • Yekuti'el Adam Station - 11 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Tel Aviv (TLV-Ben Gurion) - 53 min drive

Restaurants

  • ‪AquaZan - ‬5 min walk
  • ‪KFC - ‬8 min walk
  • ‪Garage - ‬14 min walk
  • ‪Azkadenya - ‬16 min walk
  • ‪La Vie Cafe - ‬2 min drive

About this property

Grand Park Hotel

Luxury hotel
Consider a stay at Grand Park Hotel and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), smoke-free property and luggage storage
  • Concierge services, wedding services and a 24-hour front desk
Room features
All 83 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Desks and phones

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Grand Park Hotel
Grand Park Hotel Ramallah
Grand Park Ramallah
Grand Park Hotel Hotel
Grand Park Hotel Ramallah
Grand Park Hotel Hotel Ramallah

Frequently asked questions

Does Grand Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Park Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Grand Park Hotel?

Self-parking is free at this property.

What time is check-in at Grand Park Hotel?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Park Hotel?

Checkout is at noon.

Does Grand Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Park Hotel located?

Situated in Ramallah, this luxury hotel is within 1 mile (2 km) of Mount Herzl, Ramallah Park and Ramallah Palace of Culture. Tomb of Mahmoud Darweesh and Church of the Holy Family are also within 1 mile (2 km).

Grand Park Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 55 reviews" "
Rating 8 - Good. 22 out of 55 reviews" "
Rating 6 - Okay. 11 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020

8/10 Good

Amjad, t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020

8/10 Good

Amani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable stay in Ramallah
Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand park ramallah
Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019

10/10 Excellent

Riad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities
Unclean
The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019

6/10 Okay

Feras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018

8/10 Good

Samir, Kuwait

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018

4/10 Poor

Kunal, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a delight for the price!
They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Pleasurable
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel with a nice swimming pool.
Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017

8/10 Good

yazan

Stayed 1 night in Jul 2017

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017

10/10 Excellent

Talbeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort