See all properties

DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property
Luxury resort on the beach, with 7 outdoor pools

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Indoor pool, 7 outdoor pools, free pool cabanas, pool umbrellas
View from room
Exterior
Exterior
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • On private beach
  • Breakfast available
  • Room service
The current price is AU$257
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Seafront, Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Seafront, Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Garden Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 900 sq m
  • Sea view
  • Sleeps 8
  • 6 King Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 6
  • 3 King Beds and 1 Large Single Bed

View all photos for Family Room, Multiple Beds, Garden View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Garden View (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mövenpick Resort Al Marjan Island

  • On private beach
  • Pool
  • Spa
  • Kids pool
8.8 out of 10, Excellent, (110)
The price is AU$285
includes taxes & fees
13 Mar - 14 Mar
Mövenpick Resort Al Marjan Island
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Marjan Island Boulevard, Ras Al Khaimah

What's nearby

  • Al Hamra Mall - 6 min drive - 7.5 km
  • Al Hamra Golf Club - 8 min drive - 8.0 km
  • Al Hamra Marina and Yacht Club - 10 min drive - 11.9 km
  • Dreamland - 13 min drive - 13.9 km
  • Al Manar Mall - 23 min drive - 30.0 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 59 min drive

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬2 min walk
  • ‪Salt - ‬8 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬6 min drive
  • ‪Al Marjan Restaurant - ‬9 min walk
  • ‪La med - ‬3 min drive

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

Luxury eco-certified resort located in Al Marjan Island
An adjacent golf course, a nightclub and an airport shuttle are just a few of the amenities provided at DoubleTree by Hilton Resort & Spa Marjan Island. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Treat yourself to a facial, a manicure/pedicure or a deep-tissue massage at Spa, the on-site spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The health club offers yoga classes and fitness classes; other things to do include windsurfing, parasailing and boat tours. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free food/drink shopping service.
You'll also find perks such as:
  • 7 outdoor pools and an indoor pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free local area shuttle and an outdoor tennis court
  • An electric car charging station, access to a nearby indoor pool and access to a nearby health club
Room features
All 723 individually furnished rooms boast comforts, such as 24-hour room service and heated floors, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Showers, bidets and free toiletries
  • Balconies or patios, wardrobes/cupboards and heated floors

All-inclusive details

All-inclusive room rates at DoubleTree by Hilton Resort & Spa Marjan Island are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 30 km
  • Area shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: AED 95 for adults and AED 47.50 for children
  • 14 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • Snack bar/deli

Restaurants on site

  • Al Marjan
  • Brasserie
  • Lobby Lounge
  • Sho Fee Rooftop lounge
  • Vespa

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor padel court
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (3,520 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 February 2025 to 24 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day.
Free cots are available on request at the property

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 47.5 for children
  • Airport shuttle fee: AED 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort Spa Marjan Island
DoubleTree by Hilton Resort & Spa Marjan Island Resort
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

Frequently asked questions

Does DoubleTree by Hilton Resort & Spa Marjan Island have a pool?

Yes, this property has an indoor pool, 7 outdoor pools and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Resort & Spa Marjan Island?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Resort & Spa Marjan Island on 23 Mar 2025 start from AU$248.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Resort & Spa Marjan Island pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Resort & Spa Marjan Island?

Self-parking and valet parking are free at this property.

What time is check-in at DoubleTree by Hilton Resort & Spa Marjan Island?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Resort & Spa Marjan Island?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Resort & Spa Marjan Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.

Are there all-inclusive benefits at DoubleTree by Hilton Resort & Spa Marjan Island?

Some rate plans available at this resort are all-inclusive.

Where is DoubleTree by Hilton Resort & Spa Marjan Island located?

Located in Al Marjan Island, this beachfront resort is next to a golf course and within 9 mi (15 km) of Al Hamra Mall, Al Hamra Marina and Yacht Club and Al Hamra Golf Club. Dreamland is 8.6 mi (13.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

DoubleTree by Hilton Resort & Spa Marjan Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 220 out of 547 reviews
Rating 8 - Good. 185 out of 547 reviews
Rating 6 - Okay. 72 out of 547 reviews
Rating 4 - Poor. 41 out of 547 reviews
Rating 2 - Terrible. 29 out of 547 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kellye

Love the staff, food, amenities and size of room!! Tharanga was extremely nice on a day when I was sick. We will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Weekend getaway
Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.
Stayed 3 nights in Nov 2024

10/10 Excellent

lucas

Great place for families.
Stayed 6 nights in Mar 2023

10/10 Excellent

Ramy

It was amazing stay, we as a family enjoyed a lot. The hotel is very clean, well organised and the staff is so helpful.
Stayed 3 nights in Dec 2023

8/10 Good

Mauricio

The hotel makes a good impression from the lobby, but the standard room has quite small beds for a family if four (two adults and two small kids). At the reception they allowed us to do an early check in, which was amazing because we were extremely tired from the flight. The hotel has a construction work on its side, which makes it quite noise at the beach. The restaurant is very crowded and the food of the buffet is by far not at the level you would expect from a 5-star hotel. It’s not bad though… just not 5-star. The all inclusive package, although convenient, is not impressive either. Some staff tried to help and facilitate everything for us, but some people were simply lost and not helpful. Overall it was a good experience for our family. The beach is nice and calm (not sandy, but full of broken shells as it’s not a natural beach), kids pool is warm (even though it’s an external pool) and they have the water playground and the regular playground. The tourist agency (Cleopatra Tours) has good options, but you may need to negotiate the prices. They will give you some very overpriced options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Weekend stay
Really love this hotel - good location on the lagoon and lots of good facilities. Great breakfast - loads of option and now included with room price.
Stayed 2 nights in Mar 2023

10/10 Excellent

M.MOUSTAFA

Perfect stay! Relaxing and beautiful! Highly recommended.

8/10 Good

paul

Great accomodation and facilities. Water sports and beach position excellent. Breakfast buffet too noisy and busy.
Stayed 6 nights in Dec 2023

8/10 Good

Verified traveller

checkin took time, however, overall it was a pleasant trip
Stayed 1 night in Mar 2023

8/10 Good

Ahmed

Good to stay!
the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!
Stayed 2 nights in Dec 2023

10/10 Excellent

MOHAMMED

Good hotel for kids with family
Good service and different feasibility And I liked the kids club
Stayed 1 night in May 2023

10/10 Excellent

ANDRES

Excellent, is the only word I can say about our stay in the resort. Facilities are nice and elegant, family friendly, rooms comfy and clean, food tasty with many options and the best part...genuine kind and nice people taking care of any guest request. Plus the Colombian singers at night time doing and extraordinary job !!!
Stayed 10 nights in Oct 2022

10/10 Excellent

Sietze

Superb
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveller

Average - extremely busy - not a place for a quiet trip away - service was ok - nothing special
Stayed 2 nights in Sep 2022

6/10 Okay

Ahmed

Generally it's very nice hotel, great for families. No much variety in buffet, especially in dinner. Friendly and helpful staff in restaurant and housekeeping.
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Breakfast was limited The water in Kids playing area are so cold
Stayed 2 nights in Dec 2023

8/10 Good

Anand

Liked: Staff & service
all inclusive package
I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.
Stayed 1 night in May 2024

6/10 Okay

Islam

Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Stayed 2 nights in Jan 2024

6/10 Okay

Vinicius

Liked: Amenities
We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid!
Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Prateek

Everything perfect except the food and food servic
Everything perfect except the food and food servic
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveller

Not a 4-5 star hotel
The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Staff & service
Overall good hotel, with some strong downsides.
All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tushar

Great property for families and kids while retaining adult only areas for guests who don’t come with kids. Good sized rooms, excellent staff and plenty of activities for everyone. This resort is my and my family’s top 2 destinations in UAE. However, there are a few small issues that I noticed. I got the impression that some (very few) facilities are struggling due to their age and with the huge influx of guests. Toilets near the pool and Pirate ship splash pad were clogged one day. Splash pad showed signs of wear and tear. Kids club has limited options and also needs a refresh. Breakfast options for vegetarians was limited. But these are very small issues and overall the resort facilities and staff are amazing, among the best I have experienced in UAE. Highly recommended!
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Large resort with good family options
A big resort with lots of beachfront and plenty to keep the kids occupied. Rooms are okay with good space and all the basics. However the Hilton TV system is terrible and when it actually loaded we were unable to connect any devices to it from the built-in Hilton menu. If you've got a Samsung TV remote at home, bring it with you and simply use the Screen Mirroring built into the actual TV OS. Each night we had to register with the front desk about noise complaints for the guests upstairs and although this can happen anywhere, a good hotel knows how to respond quickly to resolve the situation for guests. Here we had no luck and the front desk didn't do anything and was very disappointing. So lots of good with the trip, but unfortunately lots of bad and wouldn't stay there again (given so many competing options next door and nearby).
Stayed 2 nights in Jul 2023