Crowne Plaza Reading, an IHG Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Reading, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Daily buffet breakfast (GBP 14.95 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Room service
  • Bar
  • 24/7 front desk
The price is AU$162
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 1 Double Bed with Sofa bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Sofa bed
Shower/bath combination
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD

What's nearby

  • Reading Museum and Town Hall - 17 min walk - 1.4 km
  • Oracle - 19 min walk - 1.6 km
  • Hexagon - 3 min drive - 2.1 km
  • Royal Berkshire Hospital - 4 min drive - 2.6 km
  • University of Reading - 6 min drive - 3.6 km

Getting around

  • Reading Station - 14 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪TGI Fridays - ‬9 min walk
  • ‪Genting Club Reading - ‬4 min walk
  • ‪Clay’s Kitchen & Bar - ‬10 min walk
  • ‪The Moderation - ‬2 min walk
  • ‪The Fox and Hounds Beer House, Caversham - ‬11 min walk

About this property

Crowne Plaza Reading, an IHG Hotel

Upscale eco-certified hotel near Thames River
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Crowne Plaza Reading, an IHG Hotel. Indulge in a manicure/pedicure, a massage and a body treatment at Revive, the on-site spa. The on-site restaurant, Acqua, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, 1 meeting room and free newspapers
  • Luggage storage, multilingual staff and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 122 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Acqua Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 31 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Frequently asked questions

Does Crowne Plaza Reading, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Reading, an IHG Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Reading, an IHG Hotel on 27 Dec 2024 start from AU$162.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Reading, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Reading, an IHG Hotel?

Self-parking is available for GBP 15.00 per day.

What time is check-in at Crowne Plaza Reading, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Reading, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Reading, an IHG Hotel located?

Located in the heart of Reading, this spa hotel is within a 5-minute walk of Thames Path and Thames River. Genting Casino and Forbury Gardens are also within 1 mile (2 km). Reading Station is 14 minutes by foot and Reading (XRE-Reading Train Station) is 15 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 999 reviews" "
Rating 8 - Good. 350 out of 999 reviews" "
Rating 6 - Okay. 112 out of 999 reviews" "
Rating 4 - Poor. 53 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Darshika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very disappointing experience at the hotel. We booked the stay to celebrate our anniversary, but right from the start, things went wrong. Upon arrival, we inquired about the jacuzzi, only to find out it was broken. Later that evening, we requested an extra duvet for our family (2 adults and a child). After some time, we had to call reception again to remind them. When the duvet finally arrived, the staff member mentioned that the towel rods in the room were also broken and that maintenance would be notified. The situation got worse when we tried to open the sofa bed—it wouldn’t budge. After calling reception, they assured us it would be fixed in 15 minutes. 15 minutes later, I called again, only to be told the sofa bed was broken, without anyone ever coming to check on it. I’m baffled as to why a room meant for three people (2 adult and child)was provided with a broken sofa bed. Eventually, we were given a basic folding cot, which was uncomfortable and far from what I expected in a 4-star hotel. I’ve attached pictures to show the poor quality of the cot. Overall, this was a very frustrating experience, and in hindsight, choosing this hotel was a big mistake.
Stayed 1 night in Dec 2024

10/10 Excellent

Tesfaldet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gayle

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very welcoming, clean and well maintained. All the staff we interacted with were pleasant & helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about the Hotel and will definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Asean

Travelled with partner
Liked: Staff & service
The facilities wasn't bad, the interior lounge/entrance was nice and quite appealing in terms of scenery. But, the room wasn't that great, I do feel as though, it's in need of an upgrade as I purchased the upgraded suite with the balcony and still wasn't pleased. The wallpaper was peeling off and folding in on itself. Also the TV refuses to stream and mirror devices even though it offers the option. Overall the experience was ok, but that's because I'm nice but I do feel that it needs an upgrade.
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, good reception - food was good and service excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jeremy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was ok but for price paid I would dispute the following: 1) there was a big event on which the staff were obviously overwhelmed staff, didn’t appear to be much in term of planning for stock as the bar ran dry - this resulted in a big wait for food which wasn’t great for the price paid 2) the room was dated and smelt of smoke on arrival, the fuse board was buzzing all night. 3) that said the swimming pool was great and breakfast was superb Staff need to be managed better, hotel needs a bit of a refurb but other than that wasn’t horrific
Stayed 1 night in Nov 2024

4/10 Poor

Manvinder

Disliked: Cleanliness, property conditions & facilities
Room looked fine when we entered however next morning when we wake up we had rashes on our body may be bed wasn’t clean very disappointed.And the bathroom has its towel hanging just above the toilet seat which is not hygienic and anyone could drop it in the toilet so i couldn’t use it.Staff was friendly specially at dinner .
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a lovely stay. Due to our late check in, we had a double room of two beds instead of one (however these were pushed together so it was fine)., We were also upgraded to a balcony room which was a lovely surprise. Views were amazing in the morning and it made us feel like we were on holiday. Clean spacious room, bathroom was clean apart from a very dirty non slip mat with hair on there. Water bottles were also missing from the room however the reception provided a warm, friendly and efficient service to get this sorted. Breakfast was nice but the range was less than when we stayed any Reading East a few weeks before. Overall, a nice stay.
Stayed 1 night in Sep 2024

8/10 Good

Zane

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and clean and airy property with large windows. The only downside was the unknown fire drill that sent me fleeing out of the room and the difficulty in getting an Uber or taxi
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever I'm in Reading at our UK HQ. The staff are brilliant, it has a great gym and the rooms are big and comfortable. Highly recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

paul

Disliked: Staff & service, amenities, property conditions & facilities
I will start with the good bits , parking was easy but does cost £15 every 24hrs. Check in was quick and easy. Room was clean a bit dated but generally acceptable. Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry. In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was enjoyable. Would go here again when I’m back in Reading
Stayed 1 night in Sep 2024

8/10 Good

Hamilton and Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was terse, did not seem friendly.not only woth us but those in frontnof us also. We had to pay for car park but premiar inn was free, not great. The guy at breakfast was friendly ,nice guy.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, nice bar overlooking the Thames to watch the world go by and nice pub over the bridge in Caversham. . On site parking. Good breakfast. Nice room with large balcony and a great view. Comfy bed and good shower. Lacking bedside power points (I charge my phone overnight). Would happily return.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Goods night sleep
The public areas of the hotel were all lovely and breakfast was good. The room itself was fine but nothing special. Perfectly clean and functional and the beds were comfy. I think for the rating and the price you just expect slightly more but it definitely is a safe booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location right on the river The Hotel is excellent well maintained Now looking forward to breakfast My Wife and I loved staying here will certainly use this hotel if we are in the area again
Stayed 1 night in Aug 2024

8/10 Good

Marc g

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024