"I had looked forward to my stay at the Seehotel, booked for three nights during a business trip. The lakeside location and sauna/steam room facilities sounded ideal.
However, upon arrival, I found a note in my room informing me there would be no telephones for the week due to system work. This also meant the sauna and steam room were out of service, as alarms wouldn’t be available in emergencies.
There was no internet or Wi-Fi anywhere in the hotel. This was not mentioned in the welcome...