4/10 Poor
Michael
11 Nov 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Avoid on Saturday nights. Poor service!!
Room was a great size with a little balcony which would have been amazing if only we didn’t have the kitchens Chimney blowing smoke and a greasy smell towards it pretty much the whole time.
We stayed here for 3 nights and the first night was okay, but the Saturday night was horrible. We got back from our hike and day out in the city exhausted and ready to sleep at 10pm but there was a wedding party going on and they were blasting music at the highest they could manage. Although the party was downstairs, I’m certain that You could here the music from every room in the hotel because when I went down to complain I was told I was not the first one to do so. They receptionist then told me that at 12am there was nothing he could do to turn down the music or to stop it because the hotel event manager told them they have the party going on until 1am so we would have to tolerate the loud music until then!!! Apparently this is pretty normal on Saturdays so if you are planning to stay there, don’t let it be a Saturday night.
I have stayed in many hotel, many of which have function rooms for events and never have I had to tolerate loud music so late into the night.
Michael
Stayed 1 night in Nov 2024