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Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
BBQ/picnic area
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
The price is AU$198
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Holiday Inn Express Richmond - Midtown, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1004)
The price is AU$225
includes taxes & fees
31 Jan - 1 Feb 2025
Holiday Inn Express Richmond - Midtown, an IHG Hotel
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About the area

Map
2100 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • Carytown - 7 min drive
  • Virginia Museum of Fine Arts - 8 min drive

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Hotel near Greater Richmond Convention Center
You can look forward to a garden, laundry facilities and a gym at Candlewood Suites Richmond - West Broad, an IHG Hotel. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Express check-out, a 24-hour front desk and a lift
  • A TV in reception, coffee/tea in reception and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on 7 Jan 2025 start from AU$198.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Checkout is at 11 AM.

Where is Candlewood Suites Richmond - West Broad, an IHG Hotel located?

Situated in the business district, this hotel is within 2 miles (3 km) of Bon Secours Heart Institute at Reynolds Crossing, Libbie Mill Dog Park and Henrico Doctors' Hospital. Shops at Willow Lawn and University of Richmond are also within 3 miles (5 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 847 reviews" "
Rating 8 - Good. 222 out of 847 reviews" "
Rating 6 - Okay. 77 out of 847 reviews" "
Rating 4 - Poor. 57 out of 847 reviews" "
Rating 2 - Terrible. 54 out of 847 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Richmond, we always stay at the Candlewood and would always recommend staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and it was perfect. The hotel was close to the family we were visiting and the price per night was great. It was quiet and the parking was plentiful.
Stayed 3 nights in Dec 2024

4/10 Poor

Fahad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good, except for the water cutting off multiple times for hours on end. Couldn’t flush toilet, brush teeth, or shower. A deal breaker.
Stayed 2 nights in Dec 2024

10/10 Excellent

Griffin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great qulity and plenty of space in the suites
Stayed 1 night in Dec 2024

6/10 Okay

Tammy, Bath

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Tammy, Bath

Travelled with family
Liked: Staff & service
Comfortable beds and welcoming staff but lacking in cleanliness and some services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lise, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, big fridge, safe
Stayed 1 night in Nov 2024

6/10 Okay

Dhamodaran

Liked: Cleanliness, staff & service
The shower was bot working in the room i stayed in, otherwise it is good
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

8/10 Good

Vladan, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Comfortable and convenient. Close to the highway. The suite was fine and spacious, bed and bathroom were fine. Nice toiletries. Cons: The floors could have bern cleaner. The furniture is dated and we could not control the room temperature. The area is meh.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus, Miami Beach

Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
all was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location large rooms great amenities
Stayed 2 nights in Nov 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service
We have stayed here many times over the years. It's just a good mid priced hotel in the middle of all the places we like to shop and eat. Austin at the front desk has been there a long time and is always very kind and provides excellent customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Very large and spacious, well kept. Wonderful check in
Stayed 1 night in Nov 2024

10/10 Excellent

Ishaka

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

4/10 Poor

abraham II antonio rallos

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The carpets were grimy, the bed mattress was uneven, the temperature could not be set lower than 68 degrees.
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
We had a problem getting hot water in our room. They also don't change their towels except for every three days because it's an extended stay. I would have preferred to have been told this up front.
Stayed 2 nights in Oct 2024

2/10 Terrible

Malik

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
I just think the place needs new management. The pictures were not the same in person. The room smelled. I’m just grateful I only was there for two nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our stay was wonderful,but the morning clerk was rude and disrespectful to visitors as well as person on the phone. She was too busy assist other thing than visitors. When on phone she was rude and disrespectful and when asking for extra towel also rude. However our stay there was wonderful.
Stayed 2 nights in Oct 2024

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Kamesha

Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024