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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Bar (on property)
Capital Suite, 1 King Bed, Shower | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Bar
    Bar
The price is AU$230
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
9.6 out of 10, Exceptional, (2532)
The price is AU$198
includes taxes & fees
1 Dec - 2 Dec
Drury Plaza Hotel Richmond
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About the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden
Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception and shopping on-site. Make sure that you enjoy breakfast and dinner, along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • A banquet hall, ATM/banking services and a TV in reception
  • Luggage storage, 12 meeting rooms and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 225 rooms offer comforts, such as wet bars and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A 2 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 1 Dec 2024 start from AU$226.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Richmond?

Self-parking is available for USD 10.00 per night.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM to 6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Checkout is at noon. Late checkout is available for USD 25.00.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

Embassy Suites by Hilton Richmond Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 500 out of 1010 reviews" "
Rating 8 - Good. 216 out of 1010 reviews" "
Rating 6 - Okay. 123 out of 1010 reviews" "
Rating 4 - Poor. 88 out of 1010 reviews" "
Rating 2 - Terrible. 83 out of 1010 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
Stayed 2 nights in Nov 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Check in was after 5, when through Expedia it was Noon. I had King size bed on the Pool floor, but because of physical conditions, we couldn't take that one. We received another room with no King bed, but a double. I'm a big guy that likes the roomy feel. The double was the sameprice, but the bathroom was smaller, again, i like the roomy feeling. I had the reservation in for 3 weeks. It was a Soccer tournament in the area at the time and i can see it, but just let me know. I just was looking for some accommodation at the time, thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Carey

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Taneka

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the embassy suite hotel
Stayed 2 nights in Nov 2024

8/10 Good

Cornelius

Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service
Good over all
Stayed 5 nights in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall no complaints at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would just like to say that my family and myself truly enjoyed this hotel and all its amenities! It was unmatched as far as hotels are concerned. Not to mention the size and cleanliness of the rooms!! We will be back for sure and we live in the same city as the resort!!

10/10 Excellent

Honey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided an excellent experience during my family’s six-night stay. The staff were pleasant and accommodating, and the breakfast service was well-organized, with hot and plentiful food. Whenever we needed additional towels or toiletries, they were supplied promptly. Above all, everything was impeccably clean! Thank you for a wonderful vacation experience.
Stayed 6 nights in Oct 2024

8/10 Good

Shelby, Norfolk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, AC took a long time to Kick in.
Stayed 1 night in Nov 2024

4/10 Poor

Michael, Laurel

Stayed 2 nights in Oct 2024

10/10 Excellent

stace

Liked: Staff & service
.
Stayed 1 night in Nov 2024

8/10 Good

Jamilla, Richmond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff was extremely helpful… paying for parking was a downside but I was given a pass for being a Hilton Honors member. The balcony was small but nice to enjoy the weather. Breakfast was decent and the evening reception was great. Room was quiet and had many accommodations.
Stayed 4 nights in Nov 2024

2/10 Terrible

Chaitanya

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had seen many cockroaches in my room. Taps not working. Everything bad about infrastructure. Only good thing is breakfast and omlettes
Stayed 3 nights in Oct 2024

2/10 Terrible

Derek

Stayed 2 nights in Oct 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing everyone was very friendly loved the room and the bar restaurant food was delicious and the nightly reception was awesome would definitely stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Datavia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was nice but we had a bug in out suite and some of the doors was broken off the hinges. The bathroom was a bit small and the shower kept wetting up the floor.
Stayed 2 nights in Oct 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Oct 2024

10/10 Excellent

Predrag, Rancho Santa Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ivan

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Best thing about this place is the free breakfast and happy hour. Other than that it was a very unpleasant stay. Extra slow elevators, a fee to park, weed smell everywhere and nonfuntioning thermostat. I called the front desk to let them know that my thermostat was broken. Thats when I found out that it was not broken, it was locked out so that I couldnt cut on the heat. This was the most insane thing that I have ever heard in my life regarding a stay at a hotel. Management controls the temperature in your room and cut off the heat or air when they feel like you dont need it on. Its straight up bs. It was 40° oitside, my room was freezing and I could not use the heat because it was locked out by management.none of the rooms was able to cut on the heat.someone else telling me what the comfort level is supposed to be in a room that I paid for is unacceptable. Once I started looking into this matter it seems that they do this quite often and basically whenever they feel like it. This is most definately not something that I woukd expect from the Hilton brand.
Stayed 2 nights in Oct 2024

6/10 Okay

Dexter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The lady works at omelettes station, she asked almost everyone to give her tip, the way she asked really rude.
Stayed 2 nights in Sep 2024

4/10 Poor

Holly

Property is very dated. Room AC didn’t work and would go no lower than 76 degrees.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kervin

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Central Air and elevator was out of service
Stayed 2 nights in Oct 2024