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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Suburban hotel in Glen Allen with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Air conditioning
  • Laundry
  • Parking included
The price is AU$147
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Studio, 2 Queen Beds, Non Smoking

Extended Stay America Select Suites - Richmond - West End - I-64

Pet-friendly
Parking included
Free WiFi
Air conditioning
5.8 out of 10, (1039)
The price is AU$131
includes taxes & fees
17 Dec - 18 Dec
Extended Stay America Select Suites - Richmond - West End - I-64
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About the area

Map
10060 W Broad St, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 6 min drive - 5.1 km
  • Henrico Doctors' Hospital - 8 min drive - 7.3 km
  • Lewis Ginter Botanical Garden - 11 min drive - 11.6 km
  • University of Richmond - 12 min drive - 11.4 km
  • Virginia Commonwealth University - 16 min drive - 18.1 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Silver Diner - ‬16 min walk
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

Hotel near Short Pump Town Center
At Extended Stay America Select Suites Richmond Innsbrook, you can look forward to laundry facilities, a gym and conference space. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Express check-out, a lift and a TV in reception
  • A vending machine, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Frequently asked questions

Is Extended Stay America Select Suites Richmond Innsbrook pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Select Suites Richmond Innsbrook?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites Richmond Innsbrook on 3 Dec 2024 start from AU$146.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Select Suites Richmond Innsbrook?

Self-parking is free at this property.

What time is check-in at Extended Stay America Select Suites Richmond Innsbrook?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites Richmond Innsbrook?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Extended Stay America Select Suites Richmond Innsbrook located?

Situated near the airport, this hotel is 2.5 mi (4 km) from Virginia Hospital & Health and within 6 miles (10 km) of Short Pump Town Center and Regency Square Mall. Henrico Doctors' Hospital and Sheltering Arms Institute are also within 6 miles (10 km).

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 606 reviews" "
Rating 8 - Good. 135 out of 606 reviews" "
Rating 6 - Okay. 90 out of 606 reviews" "
Rating 4 - Poor. 93 out of 606 reviews" "
Rating 2 - Terrible. 139 out of 606 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Felicien Tingwo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We showed up and the person that was in our room prior to our arrival extended their stay, so we had no room and no where to go with our 4 kids. They didn’t offer any solutions. Worse experience ever. Terrible business model
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Tina M, Hampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Construction was frustrating but the hotel itself was fine for the price
Stayed 1 night in Sep 2024

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024

2/10 Terrible

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and cockroaches crawling everywhere!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Latrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen, if you wanted pots you had to pay for it, trash in the halls, they would've give you fresh linen or wash clothes or towel unless you pay for it.You had to take out your on trash. It smells.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated stayed overnight
Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Latrisha

Stayed 1 night in Aug 2024

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2024

2/10 Terrible

ANDREA I

Stayed 1 night in Jul 2024

10/10 Excellent

William

No
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Liked: Staff & service
Sketchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Things were a mess...holes in walls..no real lobby..
Stayed 1 night in Jun 2024

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Room is clean and bed is comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
: something burning
: it was a good stay but the smell of a fire had me on edge a little.
Stayed 1 night in Jun 2024

6/10 Okay

Becca

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here!
Not a good place to stay, seemed more like a housing project. I booked a room for me, husband, disabled son, and mother in law. The room i booked was 2 double beds and sofa bed. There were 2 towels in the room and we needed sheets for sofa bed so i went to front desk to get sheets and one more towel and i was charged for sheets and towels, he said i could pay at checkout. Also there was a big sign in lobby saying about the hot breakfast offered so i asked where breakfast was in morning and was told there isn't breakfast there. I pointed to the sign and the clerk just walked away. Checkout was by 11am next morning and we wanted to leave earlier but metal door down at office counter and no one even available by phone until after 10am.was afraid what kind of fees would be added to my bill for not paying for sheets. Worst overnight experience ever, and will never stay at another extended stay again
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
To be an Extended Stay America this is probably the worst I have seen. As soon as you walk in you smell weed the floors are visibly dirty, the luggage cart is bend with one wheel off the ground, the room was definitely not clean pictures visibly stained, the floors are literally black from not being clean, fridge had food debris is it, chairs were dirty ugh just everything, my grandbaby could not even play with his toys on the floor,Only allowed to change towels out so for 5 people we were only allowed 2 towels,2washclothes and 1 bath mat. Not sure how this property passes any inspections. Used this hotel when in desperate need but will never use it again or recommend anyone use it and if the brand allows all hotels to be in this condition they will not be ver have my business.
Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
Stayed 6 nights in Jun 2024