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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Lobby
Exterior
Full-sized fridge, microwave, stovetop, coffee/tea maker
Courtyard

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included
The price is AU$168
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

47-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Richmond

Pool
Breakfast included
Pet-friendly
Free WiFi
8.0 out of 10, Very good, (1083)
The price is AU$232
includes taxes & fees
16 Dec - 17 Dec
Embassy Suites by Hilton Richmond
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About the area

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.3 km
  • Henrico Doctors' Hospital - 9 min drive - 8.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.6 km
  • University of Richmond - 13 min drive - 13.0 km
  • Virginia Commonwealth University - 17 min drive - 19.8 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬18 min walk
  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪The Beach House - ‬9 min walk
  • ‪Five Guys - ‬9 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel near Short Pump Town Center
Consider a stay at Homewood Suites by Hilton Richmond-West End/Innsbrook and take advantage of free on-the-go breakfast, a free food/drink shopping service and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a fireplace in reception and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • A lift, a TV in reception and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 123 individually furnished rooms feature perks such as premium bedding and air conditioning, as well as amenities such as separate dining areas and free weekday newspapers.
Extra amenities include:
  • Heating and ceiling fans
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 47-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 743 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 10 PM
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10 PM.

How much does it cost to stay at Homewood Suites by Hilton Richmond-West End/Innsbrook?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond-West End/Innsbrook on 22 Dec 2024 start from AU$168.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Checkout is at noon.

Where is Homewood Suites by Hilton Richmond-West End/Innsbrook located?

Situated in the business district, this hotel is 2.7 mi (4.4 km) from Short Pump Town Center and within 6 miles (10 km) of Virginia Hospital & Health and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 853 reviews" "
Rating 8 - Good. 220 out of 853 reviews" "
Rating 6 - Okay. 110 out of 853 reviews" "
Rating 4 - Poor. 62 out of 853 reviews" "
Rating 2 - Terrible. 65 out of 853 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos !
Stayed 2 nights in Oct 2024

10/10 Excellent

Taran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was better than I expected . The location was in a great part of town. Lots of restaurants near by and shopping center . Def would stay again .
Stayed 1 night in Oct 2024

4/10 Poor

Lewis Brett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Trash overflowing from the cans outside. Cigarette butts EVERYWHERE around the doors. Trash all over the parking lots. My wife asked twice for the floors to be swept in the room. CLEAN this place up.
Stayed 4 nights in Oct 2024

6/10 Okay

EVELYN E

Travelled with family
Liked: Staff & service, amenities
The staff were wonderful. The breakfast was okay. My mom wanted regular scrambled eggs, not folded egg tacos with peppers that she couldn't eat. Our room had ants on my mother's bedside table. There was no toilet paper holder. The bathroom floor was cracked and I kept finding small pieces of the tile in the bathroom.
Stayed 3 nights in Oct 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerry

Stayed 2 nights in Aug 2024

6/10 Okay

Erica

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was ok the pool area is nice. My only issue I had was that my room smelled really moldy compared to my family rooms. I went and complained about the smell as it was very strong and was told there was nothing that could be done. My room also wasn’t properly cleaned before arrival. There was dirty towels and rags still left in the bathroom.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great family atmosphere
Stayed 3 nights in Aug 2024

8/10 Good

KETTLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were limited options for people who are not interested to eat eggs with cheese and sausages. The breakfast doesn’t include boiled eggs and a low salt, low fat diet. The pulled pork had too much salt. Also by the sink, next to the bathroom, there were no hooks or hangers to hold a towel to dry the wet hands. Otherwise the place was nice.
Stayed 4 nights in Aug 2024

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy smell in my room. Pull out couch was broken. Toilet seat broken. Told staff. It was never fixed
Stayed 3 nights in Aug 2024

10/10 Excellent

Willie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren, Colonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful location.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities, property conditions & facilities
Good stay. Like the breakfast inluded with the stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bon arrêt!!!
J'étais de passage pour une nuit avec la famille. On a eu une superbe expérience à Homewood, le personnel était acceuillant, l'hotel était propre à part un peu de moisissure dans un coin du plafond dans la chambre de bain tout était correct. On y retournera à coup sûr dès que l'occasion se présentera.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Stayed 1 night in Aug 2024

2/10 Terrible

Charity

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
My 91 year old mother and I were in 436. The bathroom door had problems shutting. It was also too close to the tiny, weeny very low, daycare-like toilet. Everytime Mom went to the bathroom, i needed help from someone else to get her out of that tight space between the door and the toilet AND the low low situated toilet!
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sharnique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Not gone lie I didn’t expect much from this place before we got there, but it was so nice ! The pool area was so nice as well! No complaints at all. Check in was easy, and the staff was very nice to us.
Stayed 1 night in Jul 2024

8/10 Good

Heather Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy access to shops and restaurants
Stayed 1 night in Jul 2024

2/10 Terrible

shakeriah

Travelled with family
Disliked: Amenities
The front desk was amazing and thats were it ended. Our room was not served our whole stay which was 4 days. Even after specially asking the front desk to have it cleaned. We kept having a funny smell in our room. On day 3 we noticed it was the dishwasher. It was broken and water was pooling at the bottom. Our toilet ran the whole stay. The ice maker in the refrigerator was also broken so we had to go to the front desk for bags of ice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was so cloudy that you couldn't even see the bottom of it. My daughter lost her bright orange diving toy at the bottom. My room was was not great, there was a used towel left if the bathroom door hook from someone prior to us, the closet doors were brook and just barely hanging on. My friends room was terrible, their bathroom was disgusting, the pull out bed was broke and look like it had dead bugs on it, it also had black hairs all over the sheets. When she called the front desk no one answered. Would not recommend staying there.
Stayed 1 night in Jul 2024