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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Restaurant
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is AU$160
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites Rochester Henrietta University Area
Breakfast included
Pet-friendly
Parking included
Free WiFi
7.0 out of 10, Good, (1005)
The price is AU$137
includes taxes & fees
24 Nov - 25 Nov
Comfort Suites Rochester Henrietta University Area

About the area

Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 15 min walk
  • Marketplace Mall - 18 min walk
  • Tim Hortons Iceplex - 4 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester
Take advantage of free on-the-go breakfast, dry cleaning/laundry services and a 24-hour gym at Best Western Rochester Marketplace Inn. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and a lift
  • A front desk safe, a water dispenser and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 94 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 35-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, LED light bulbs and cots/infant beds

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on 1 Dec 2024 start from AU$160.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Rochester Marketplace Inn?

Self-parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Checkout is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is within 1 mile (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities
I would recommend this hotel to others looking for a safe and convenient location for shopping, dining out, and service from housekeeping. The breakfast was one of the best complimentary breakfasts that i have had in a hotel. There was plenty of variety in food and drinks. My only concern was that the front desk was not staffed consistently. Being from out of town, I had questions to ask of staff, but repeated calls and going to desk were not responded to. That was disappointing. Even at check out, I had to wait around for a receipt and never got one because the lady who tried to help, was unable to retrieve it. Otherwise, my stay was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Staff & service
If was nice and clean, quiet and most of all,it's somewhere that I can visit again and tell all my other friends about it
Stayed 1 night in Oct 2024

10/10 Excellent

pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sunghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Maria Paula

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom was not clean. There was a large amount of hair stuck to the shower walls. I also had two of the worst nights of sleep due to the quality of the mattresses. Fred and Wilma would have felt right at home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every time I go up to Rochester to visit my child in college, I stay at the Best Western Yeah marketplace. It is nothing super fancy, but it is centrally located, always clean, and the staff is always always nice. The beds have been very comfortable and some of the rooms have been renovated and have the most amazing showerhead with the best water pressure. The best western usually gives us the best bang for our buck. Room 119 is great. Close to the Continental breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel

Disliked: Property conditions & facilities
Bathroom outdated, dust all over. Heat, lights and bed all good.
Stayed 2 nights in Oct 2024

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We like the breakfast but the room was dirty and they did not refill the shampoo.
Stayed 1 night in Oct 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities
great convenient location, bathrooms becoming a little dated.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveller
The place is worn and shabby. Breakfast was pitiful. Time for a makeover. Staff were nice.
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service
The staff was excellent and tended to my needs during my stay
Stayed 3 nights in Oct 2024

8/10 Good

Dhanasekaran

Travelled with family
I asked for a late check out 1 PM and the reception person said "he cannot extend beyond 11 AM".
Stayed 1 night in Oct 2024

10/10 Excellent

Harris

Stayed 1 night in Sep 2024

8/10 Good

Angeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service staff is excellent and goes above and beyond to accommodate you. The bed and pillows were very comfortable. The shower pressure was excellent. The breakfast was adequate and there were enough choices. My only gripe is that the floors were not clean in the room and in elevator. Good value for the money.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you needed. Breakfast was crazy busy and hard to get anything, only had 1 person working and they seemed stressed. The room was nice, bed was good, fridge made a wild noice, had to unplug it but would say, good value for stay
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not adequately stocked with basic toiletries. Coffee maker would not work in most of the outlets in the room - had to move it to the bathroom to get it to work.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why are the adult toilets so short? We were both 5'9" or more and very difficult to arise from seat as low as it was !
Stayed 5 nights in Sep 2024

8/10 Good

Crystelle Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good room, and great location!
Stayed 1 night in Sep 2024

8/10 Good

Bascaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Maryann

Stayed 1 night in Aug 2024

8/10 Good

Miney

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

2/10 Terrible

Jen

Stayed 1 night in Aug 2024