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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking
Exterior
Property amenity
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning
The price is AU$117
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
700 Commons Way, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 3 min drive - 3.1 km
  • Monroe Community College - 4 min drive - 2.9 km
  • Tim Hortons Iceplex - 5 min drive - 3.2 km
  • University of Rochester - 8 min drive - 6.3 km
  • Rochester Institute of Technology - 9 min drive - 9.0 km

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Tully's Good Times - ‬5 min walk

About this property

Extended Stay America Suites Rochester Henrietta

Hotel near University of Rochester
Extended Stay America Suites Rochester Henrietta provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, a front desk safe and a lift
  • A vending machine, a 24-hour front desk and coffee/tea in reception
Room features
All 127 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Is Extended Stay America Suites Rochester Henrietta pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Rochester Henrietta?

As of 29 Nov 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Rochester Henrietta on 15 Dec 2024 start from AU$116.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Rochester Henrietta?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Rochester Henrietta?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites Rochester Henrietta?

Checkout is at 11 AM.

Where is Extended Stay America Suites Rochester Henrietta located?

Situated near the airport, this hotel is within 3 miles (5 km) of Monroe Community College, Fair and Expo Center and Marketplace Mall. Veterans Memorial Park and Tim Hortons Iceplex are also within 3 miles (5 km).

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 192 out of 1051 reviews" "
Rating 8 - Good. 278 out of 1051 reviews" "
Rating 6 - Okay. 213 out of 1051 reviews" "
Rating 4 - Poor. 139 out of 1051 reviews" "
Rating 2 - Terrible. 229 out of 1051 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Patrease

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The parking
Stayed 1 night in Nov 2024

6/10 Okay

Juanita

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Nov 2024

2/10 Terrible

Fendí

Stayed 1 night in Nov 2024

10/10 Excellent

Jovan

Stayed 1 night in Nov 2024

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Hold on my CC still not refunded, 14 days after..
Stayed 3 nights in Nov 2024

8/10 Good

Ujjval

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Moraima

Disliked: Cleanliness, amenities, property conditions & facilities
It looked nothing like the pictures it was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jovan

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not a new hotel, but nice and clean. Very friendly staff. Would book it again!
Stayed 1 night in Oct 2024

4/10 Poor

Julio E Santiago

Disliked: Cleanliness, staff & service
I stayed for five nights and they never changed the sheets on the bed, they never brought clean towels, nobody ever asked us if we needed anything. Under the bed was very dirty. Early in the morning there were people slamming doors and talking loudly.
Stayed 5 nights in Oct 2024

6/10 Okay

Susan

Stayed 1 night in Oct 2024

8/10 Good

Nelson, Jersey City

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, property conditions & facilities
I found a bedbug ,not wifi
Stayed 2 nights in Oct 2024

6/10 Okay

Philippe

It was a bit pricey for what it is. The property and room seemed a bit dated. Also, the piercing fire alarm went off on Sunday at 7am which made for a fantastic wake-up. Apparently, it had already gone off a day or two before....
Stayed 1 night in Oct 2024

2/10 Terrible

Neal

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible.
Stayed 1 night in Sep 2024

2/10 Terrible

Daniela

Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'd have to say, this was a bad experience. As soon as i got there, i knew i had made a mistake. So, i at first i webt ro my room, but when i saw bugs on the bed, i got on the phone with Country Inn and Suites by Raddison, and left to stay at a much nicer place with a much nicer clientele.
Stayed 3 nights in Sep 2024

10/10 Excellent

branden a

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don't feel that the property matched the pictures shown on Expedia. The room was very dark and outdated, with some obvious repairs that were done. I can't put my finger on any one thing that turned me off, but it just didn't feel right, and didn't meet my expectations given by Expedia. I believe you should visit the property to reevaluate for future recommendations.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Travelled with partner
Very friendly and helpful staff. Guests were smoking near property even though posted not to do so.
Stayed 1 night in Sep 2024

10/10 Excellent

branden a

Stayed 1 night in Aug 2024

2/10 Terrible

Shanell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in the hallways are terrible smells like old water very bad mildew smell
Stayed 1 night in Aug 2024

2/10 Terrible

Dustin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely disappointed with the quality of our hotel room (and our overall experience wasn’t good either). We first arrived in our room (which I was told was the last room with double beds) around 9:30pm with two tired kids after driving for 9 hours - we were in no state to consider other options. In the room: the lampshades were cracked, the dresser's drawers were chipped around the edges, the refrigerator had grime on the outside, the popcorn ceiling was brownish in certain areas, the towel rack showed rust, the sink top had deep slices in it, etc (this list is not exhaustive). Throughout our experience, the receptionist was never at the front desk (always in a back room), and as we walked into the lobby from the outside it smelled like weed. I have stayed at hotels of various quality and price throughout my life. We passed on several cheaper hotel options thinking we would be gaining a better experience staying at an Extended Stay America (ESA). The pictures of ESA looked good, and we were thinking ‘you get what you pay for’. Given that, we could have never have imagined the quality of our room would be this poor. I am ashamed my family had to go through this experience, and I feel like we should receive at least some of a refund. I reached out to ESA first (I figured I'd give them a chance to make this right), but I am being told they cannot issue a refund because I went through Expedia. I wonder if Expedia will try to make this right.
Stayed 1 night in Aug 2024