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RBS Hotel

3.0 star property
Unwind after hours at your own pace with a stay that offers everything you need for an easy getaway.

Photo gallery for RBS Hotel

Reception
Front of property
Desk, iron/ironing board, free WiFi, wheelchair access
Quadruple Room
Shower, towels
RBS Hotel is where comfort and convenience blend. Stay connected with free in-room WiFi, unwind at the 24-hour front desk, or enjoy a peaceful retreat in its smoke-free premises. Guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$109
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Classic Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, wheelchair access

Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
5-7 Frindsbury Road Strood, Rochester, England, ME2 4TA

What's nearby

  • Rochester Castle - 15 min walk
  • Rochester Cathedral - 16 min walk
  • Diggerland - 4 min drive
  • Historic Dockyard Chatham - 5 min drive
  • Cooling Castle Barn - 9 min drive

Getting around

  • Strood Station - 7 min walk
  • London (SEN-Southend) - 47 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Coach and Horses - ‬14 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Crown - ‬13 min walk
  • ‪Cafe Nucleus - ‬14 min walk

About this property

RBS Hotel

Property highlights
RBS Hotel provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at RBS Hotel have amenities, such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 5 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

RBS Hotel Rochester
RBS Rochester
RBS Hotel Hotel
RBS Hotel Rochester
RBS Hotel Hotel Rochester

Frequently asked questions

Is RBS Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at RBS Hotel?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at RBS Hotel on 8 Feb 2025 start from AU$108.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at RBS Hotel?

Self-parking is free at this property.

What time is check-in at RBS Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at RBS Hotel?

Checkout is at noon.

Where is RBS Hotel located?

Situated in Rochester, this hotel is within 1 mile (2 km) of Rochester Castle, Rochester Cathedral and Six Poor Travellers House. The Vines Park and Medway Little Theatre are also within 1 mile (2 km). Strood Station is 7 minutes by foot and Rochester Station is 19 minutes.

RBS Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 29 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 21 out of 178 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic room however extremely hot. Could not turn bathroom heating off.
Stayed 1 night in Nov 2024

4/10 Poor

david

Stayed 1 night in Oct 2024

6/10 Okay

JENNY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very poor customer service
Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!
Stayed 1 night in Oct 2024

4/10 Poor

Manoj

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Please instruct your reception staff to be more polite and speak in a decent tone with customers
Stayed 3 nights in Oct 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink plug u.s cracked mirror in word robe dirty net curtains, smell of Asian food on entry
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Disliked: Staff & service
A poor experience
Very hot. No sign of the concierge or anyone working. No attempt to clean the room.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

H V

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a pleasant overnight, restful night, bed really comfy, room and en suite clean. Room size I had was ok for one person. Good selection of tea/coffee etc plus biscuits. (no hair dryer in the room but I didn't bother go and ask for one). Next days pre packed breakfast was brought to the room, offering various continental and other breakfast type bites plus fesh fruit and a cartoon of fruit juice. Guy at reception was welcoming and gave clear instructions to my room. staff were helpful and supportive. As It's on a busy road, and if like me you like the windows open, it can be rather noisy, especially as I wear hearing aids.. plus as I didn't want to disturb others I needed to use subtext on the TV but it wouldn't work. The member of staff who brought up the breakfast basket, tried his best to get it functioning but he too had trouble, I was informed they would look into it, so other future residents don't have same problem. It's just that with traffic noise I couldn't hear the TV unless on really loud. It was convenient for me but reversing out is a bit iffy into a main road/people walking along pavement... low, plus I wear hearing aids
Stayed 1 night in May 2024

6/10 Okay

Moira

Travelled with partner
Liked: Cleanliness
It was nice and clean staff man looked down on me.i wasnt posh enough i would say that its a good place to go if u need somewhere quick but take ur own coffee.tea and milk suger
Stayed 1 night in May 2024

10/10 Excellent

Hamilton

Stayed 1 night in Apr 2024

2/10 Terrible

Carmelita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets and linen was filthy. I had to ask for a new duvet as it had massive blood stains on it. I ended up replacing all the linen on the bed and which sim had stains. Room smells bad which wouldn’t air out no matter how long we had the windows open. Glasses hat lipstick stains on them. Overall it was filthy but the guy at the desk was polite & friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Very friendly and helpful reception.
Stayed 4 nights in Feb 2024

2/10 Terrible

Aimal

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Comfortable bed. Lovely and warm room
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, amenities
At £55 a night, you know what to expect really – so expectations aren’t that high, you get what you pay for – fair enough. Judging by the photos online it looked adequate, and when we arrived the room was basic as expected, but clean and bright with a TV, fridge, bathroom with shower and tea/coffee-making facilities. So far so good. Unfortunately, that’s where the positives end. I can honestly say this was the worst hotel experience of my life. This is why – We were greeted by the hotel manager/owner, who initially was pleasant enough, checked us in no problems. Later that night when we turned in and went to the bed, the occupants in the room next to us, clearly drunk and on drugs, had a full-blown domestic in the early hours of morning. Shouting, screaming, furniture being thrown around/smashed, hitting one another, crying and calls for help. It was terrifying to be honest, and we felt trapped in our room with no way out as it kept spilling out into the corridor outside our room. When things had quietened down briefly, I was able to make my way to the lobby. As it was 2am, the place was deserted as expected, but on the reception desk there was a sign with some phone numbers to ring in case of an emergency. I returned to my room, and the chaos in the next room escalated again – so I rang the number twice, but no answer. I tried one more time, and planned to phone the police if there was no answer. Eventually the manager/owner did answer. He seemed harassed that I had woken
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Travelled with family
Liked: Room comfort
Ok
Welcome was fine including a call earlier in the day to check what type of room we required. Room was comfortable enough, bit strange having a full size fridge in the room though. Could have benefitted from a bit more of a clean (blinds especially) and a coat hook and some hooks in bathroom for towels. Also a hand towel and a bath mat would be helpful. Room was paid for including breakfast, but this was non existent on either of the days we were there (we weren't up late or particularly early either).
Stayed 2 nights in Oct 2023

8/10 Good

Ed

Stayed 1 night in Sep 2023

2/10 Terrible

Nicole

Stayed 1 night in Sep 2023

8/10 Good

wasiu

Liked: Staff & service
Stayed 1 night in Sep 2023